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2011 Ford Escape Hybrid Problems and Recalls

Owners filed 37 complaints with NHTSA about the 2011 Ford Escape Hybrid, most often about the steering (38% of complaints, typically around 84,000 miles). It is 10th of 15 Escape Hybrid model years by number of complaints.

Complaints37
Recalls0
Crashes reported3
Fires reported0
Injuries reported1

Most common 2011 Ford Escape Hybrid problems

  1. Steering

    14 complaints · 38%

    Half of these problems showed up before 84,000 miles.

    This complaint is closely related to a 2014 recall relative to electric power steering assist on Ford escape and mercury mariner vehicles, however Ford states my VIN was not covered under the recall. Ref: NHTSA action#dp15001, NHTSA 14v-284, Ford 14s05. Problem: on a nearly-daily basis, the power steering assist…
    Owner report to NHTSA, 2016, at 79,000 miles
    The contact owns a 2011 Ford Escape Hybrid. The contact stated while driving at undisclosed speeds, the vehicle experienced electrical power steering failure. The check engine and brake system light warning lights were illuminated. The contact stated that the failure had been reoccurring for several years. The vehicle…
    Owner report to NHTSA, 2024, at 75,000 miles
  2. Speed control

    8 complaints · 22%

    Half of these problems showed up before 46,500 miles.

    I was driving at approximately 45mph when my vehicle lost speed, and would not respond to pressure to the gas. As I coasted to the side of the road, I had to shut the vehicle off and back on to get it to work. I have had it happen a dozen times since then. In a parking garage, at low speeds, on the interstate at 70mph.
    Owner report to NHTSA, 2013, at 60,000 miles
    While driving my newly purchased Ford escort (bought in may 2014) I lost power,the vehicle did not shut off but I was unable to accelerate & it sputtered & shook until I could safely pull off the road. A lighted wrench came on which I had no idea what it was until I looked in the manual (drivetrain). Once I was safely…
    Owner report to NHTSA, 2014, at 33,000 miles
  3. Transmission

    5 complaints · 14%

    Half of these problems showed up before 62,000 miles.

    As I was pulling out on the road with my wife and three children aboard, the car suddenly and with out warning lost power and went into limp mode. Some $500.00 plus dollars later, we found out the throttle body, same as the article mentioned, was defective and we were also told there was a problem with the part from…
    Owner report to NHTSA, 2013, at 62,000 miles
    I drove away from my home and for the first two blocks felt that the car was acting sluggish and not accelerating properly; I was having trouble getting over 15 MPH. I pressed the accelerator completely to the floor and the car slowly accelerated to around 25 MPH. The wrench warning light also came on. I pulled over…
    Owner report to NHTSA, 2015, at 71,099 miles
  4. Brakes

    5 complaints · 14%

    Half of these problems showed up before 99,000 miles.

    I was driving in atlanta ga on city streets, crossed rr tracks while breaking and ABS and other lights flashed. At the same time I lost all breaking power, the break pedal when all the way to the floor. I was able to swerve into a parking lot and the breaks worked enough for me to stop the car. After sitting for about…
    Owner report to NHTSA, 2019, at 99,000 miles
    I was driving in atlanta, crossed rr tracks while breaking and ABS and other lights flashed. At the same time I lost all breaking power in my 2011 Escape Hybrid, the break pedal when all the way to the floor. I was able to swerve into a parking lot and the breaks worked enough for me to stop the car. After sitting for…
    Owner report to NHTSA, 2019, at 99,000 miles
  5. Engine

    4 complaints · 11%

    I was driving at approximately 45mph when my vehicle lost speed, and would not respond to pressure to the gas. As I coasted to the side of the road, I had to shut the vehicle off and back on to get it to work. I have had it happen a dozen times since then. In a parking garage, at low speeds, on the interstate at 70mph.
    Owner report to NHTSA, 2013, at 60,000 miles
    The contact owns a 2011 Ford Escape Hybrid. The contact stated that the vehicle stalled without warning. The vehicle was taken to the dealer, but the failure could not be diagnosed. The vehicle was repaired. The throttle body was replaced. The manufacturer was made aware of the failure. The failure mileage was 38,000.
    Owner report to NHTSA, 2015, at 38,000 miles
  6. Other or unspecified

    3 complaints · 8%

    My husband simply shut the trunk of the car as we have a hundred times before and the rear window abruptly shattered. We were parked and stationary. We'd had snow in portland the day before but the idea that the window couldn't withstand that temperature is ridiculous. I've read online that an NHTSA investigation was…
    Owner report to NHTSA, 2016, at 20,000 miles
    Gear shifter lever goes into park but vehicle continuous rolling forward, exclamation sign comes on vehicle displays safely vehicle will not start until you shift it to drive then park and then apply handbrake
    Owner report to NHTSA, 2017, at 102,500 miles
  7. Fuel system

    3 complaints · 8%

    The contact owns a 2011 Ford Escape Hybrid. While fueling the vehicle, the fuel began to leak out. The failure occurred once the fuel tank was filled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.
    Owner report to NHTSA, 2017, at 75,000 miles
    The fuel delivery module may develop a crack in the fuel supply port, which could result in a leak safety recall notice 16s41 / NHTSA recall 16v - 777
    Owner report to NHTSA, 2018, at 24,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2011 Ford Escape Hybrid recalls

NHTSA lists no recalls for this model year.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2011 Ford Escape Hybrid

What are the most common problems with the 2011 Ford Escape Hybrid?
By NHTSA owner complaints: steering (14 complaints, typically around 84,000 miles); speed control (8 complaints, typically around 46,500 miles); transmission (5 complaints, typically around 62,000 miles).
How many recalls does the 2011 Ford Escape Hybrid have?
NHTSA lists no recalls for the 2011 Ford Escape Hybrid. Check your VIN at nhtsa.gov/recalls in case one is issued later.
Is the 2011 a bad year for the Ford Escape Hybrid?
It is 10th of 15 Escape Hybrid model years by number of complaints, with 37 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford Escape Hybrid years

Ford Escape Hybrid problems by year