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2021 Ford Escape Hybrid Problems and Recalls

Owners filed 124 complaints with NHTSA about the 2021 Ford Escape Hybrid, most often about the engine (29% of complaints). It is 7th of 15 Escape Hybrid model years by number of complaints and has 1 recall.

Complaints124
Recalls1
Crashes reported2
Fires reported2
Injuries reported2

Most common 2021 Ford Escape Hybrid problems

  1. Engine

    36 complaints · 29%

    The contact owns a 2021 Ford Escape Hybrid. The contact noticed that a loose wire hanging from underneath the vehicle. The vehicle was taken to a dealer where the mechanic informed him that the heat exchange wire was designed longer than needed which resulted in the defect. The dealer cautioned him that extensive…
    Owner report to NHTSA, 2022, at 14,500 miles
  2. Body and structure

    32 complaints · 26%

    Half of these problems showed up before 35,000 miles. Parts named most often: body.

    The contact owns a 2021 Ford escape. The contact stated that the front driver’s side door had experienced multiple defects. The contact stated that a metal piece on the door had formed 3 holes on the inside of the door. As a result, the door would swing open without hesitation; in addition, the window failed to roll…
    Owner report to NHTSA, 2023, at 35,000 miles
    The contact owns a 2021 Ford escape. The contact stated that when she opened the front driver’s side door, she heard a popping sound. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door spot welds failed and needed to be rewelded. The vehicle was not repaired. The…
    Owner report to NHTSA, 2023, at 30,000 miles
  3. Electrical

    23 complaints · 19%

    Half of these problems showed up before 37,000 miles. Parts named most often: propulsion system, seat heater, body control module/bcm, instrument cluster/panel.

    The contact owns a 2021 Ford escape. The contact stated that after driving for an hour and parking the vehicle, after picking up her coat from the passenger’s side seat she saw a burn mark on the seat with smoke coming from the seat. Additionally, the contact had a burning sensation in her eyes due to the strong…
    Owner report to NHTSA, 2023, at 37,600 miles
    The contact owns a 2021 Ford escape. The contact stated that while the vehicle was being emissions tested, the contact was informed that the OBD port was inoperable, and the emissions test could to be performed. The vehicle was taken to the dealer where it was diagnosed with a failed OBD port. The contact was informed…
    Owner report to NHTSA, 2025, at 36,702 miles
  4. Other or unspecified

    17 complaints · 14%

  5. Transmission

    14 complaints · 11%

    The contact owns a 2021 Ford escape. The contact stated that while driving approximately 45 MPH, the vehicle suddenly decelerated and failed to properly accelerate while depressing the accelerator pedal. The vehicle was parked on the side of the road and was later towed to the local dealer. The vehicle was serviced by…
    Owner report to NHTSA, 2026, at 50,000 miles
  6. Fuel system

    9 complaints · 7%

  7. Brakes

    7 complaints · 6%

  8. Speed control

    6 complaints · 5%

    The contact owns a 2021 Ford escape. The contact stated that while driving approximately 45 MPH, the vehicle suddenly decelerated and failed to properly accelerate while depressing the accelerator pedal. The vehicle was parked on the side of the road and was later towed to the local dealer. The vehicle was serviced by…
    Owner report to NHTSA, 2026, at 50,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2021 Ford Escape Hybrid recalls

  1. Engine: hard parts internal/mechanical

    NHTSA 22V109000 · February 24, 2022 · 155 vehicles

    Risk: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

    Fix: Dealers will inspect the crankshaft and replace the engine, as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed march 2, 2022. Owner notification letters were mailed on march 21, 2022. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 22s10.

    Full defect summary

    Ford motor company (ford) is recalling certain 2021 escape hybrid vehicles. The engine crankshaft may have been manufactured incorrectly, which can result in engine damage.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2021 Ford Escape Hybrid

What are the most common problems with the 2021 Ford Escape Hybrid?
By NHTSA owner complaints: engine (36 complaints); body and structure (32 complaints, typically around 35,000 miles); electrical (23 complaints, typically around 37,000 miles).
How many recalls does the 2021 Ford Escape Hybrid have?
1 recall listed by NHTSA, the latest from February 24, 2022 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2021 a bad year for the Ford Escape Hybrid?
It is 7th of 15 Escape Hybrid model years by number of complaints, with 124 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford Escape Hybrid years

Ford Escape Hybrid problems by year