KnownCarProblems2014 Ford Flex Problems and Recalls
Owners filed 249 complaints with NHTSA about the 2014 Ford Flex, most often about the steering (27% of complaints, typically around 77,500 miles). It is the 3rd most complained-about Flex model year since 2000 and has 4 recalls.
Most common 2014 Ford Flex problems
Steering
66 complaints · 27%Half of these problems showed up before 77,500 miles. Parts named most often: electric power assist system, steering wheel/handle bar.
The contact owns a 2014 Ford Flex. The contact stated that while driving approximately 45 MPH on a mountain path with snow on the ground at speeds of approximately 45 MPH, an audible alarm activated and the message power steering lost displayed before the power steering malfunctioned causing the steering wheel to…
The contact owns a 2014 Ford Flex. The contact stated that there was an electric power steering failure and the steering wheel felt tight. In addition, there was a loss of power steering ability and the check engine warning indicator illuminated. The dealer (team Ford, [phone], located at 5445 drexel road, las vegas…
Electrical
57 complaints · 23%Half of these problems showed up before 57,000 miles. Parts named most often: 12v/24v/48v battery, body control module/bcm.
The contact owns a 2014 Ford Flex. The contact stated that the vehicle failed to start, and the engine warning indicator and code: 90627 illuminated. The contact called sunland Ford at ([phone] (located at 15330 palmdale rd, victorville, ca 92392) and was informed that the VIN was not included in a recall. The vehicle…
I keep getting "door ajar" notification on my right passenger door. I see that this is a known issue in the Ford Flex and the Ford escape models.
Fuel system
50 complaints · 20%Half of these problems showed up before 64,000 miles. Parts named most often: delivery.
The contact owns a 2014 Ford Flex. While driving 45 MPH, the vehicle stalled without warning. The vehicle was taken to pearson Ford (located at 10650 n michigan rd, zionsville, in 46077, [phone]) where it was diagnosed that the fuel delivery system failed. The vehicle was not repaired. The manufacturer was notified of…
The contact owns a 2014 Ford Flex. The contact stated that the vehicle failed to start without warning. The vehicle was taken to fairview Ford ([phone], located at 292 n g st, san bernardino, ca 92410) where it was diagnosed that the chips were fried and melted the fuel pump. The fuel pump was replaced. The…
Engine
27 complaints · 11%Half of these problems showed up before 71,500 miles. Parts named most often: exhaust system, cooling system.
Engine turbo failure while driving on highway during a longer road trip (~600 miles, majority at highway speeds). This is the v6 ecoboost engine. I was informed by dealership repair shop that it 'fell apart' and parts of it were sucked back into the engine. Significant knocking and pop sound from engine while driving…
Same issue as recall 16s46 with faulty turbo oil supply line leaking. Ford covers mfg years 2016-2017, but is denying coverage for the subject 2014.
Suspension
26 complaints · 10%Half of these problems showed up before 79,000 miles. Parts named most often: front.
Nhtsa has issued recall 20v072 covering my vehicle. As a result of the defective toe link the left rear tire on my care is wearing unevenly and cupping. My independent mechanic says they could replace the toe link and do the required alignment in one day at a cost of ~$300. Ford has had this recall notice since…
The contact owned a 2014 Ford Flex. While driving approximately 20-25 MPH, the front passenger side axle fractured without warning. The vehicle was towed to a tow facility and deemed destroyed. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was informed of the failure. The approximate…
Other or unspecified
24 complaints · 10%Half of these problems showed up before 61,000 miles.
Vehicle feels like it's going to stall. The fuel pump was already replaced but the car still putts and almost stalls when driving or while at a stop.
I was driving along and all of a sudden the vehicle drive wouldn't go higher then 20 miles an hour engine is reving up can't switch gears from drive to reverse transmission is gone bought this in may 2016 I haven't even had it 2 years dealer won't help me bought it from imperial in mendon ma doesn't seem right…
Body and structure
12 complaints · 5%Half of these problems showed up before 47,000 miles. Parts named most often: body.
The contact owns a 2014 Ford Flex. While the vehicle was parked, the door and trunk ajar warning light illuminated when the doors and trunk were properly closed. In addition, all the doors failed to remained locked. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was made…
Our 2014 Ford Flex indicates passenger door ajar (right front door) on the instrument panel, even though the door appears properly closed. Repeated attempts (up to 50 or more) are required to get the door to close with the indicator light turning off. Once the door is closed properly, with the indicator light off, the…
Transmission
10 complaints · 4%Half of these problems showed up before 65,000 miles.
I was driving along and all of a sudden the vehicle drive wouldn't go higher then 20 miles an hour engine is reving up can't switch gears from drive to reverse transmission is gone bought this in may 2016 I haven't even had it 2 years dealer won't help me bought it from imperial in mendon ma doesn't seem right…
The contact owns a 2014 Ford Flex. While driving at a slow speed, the accelerator pedal was depressed, but the vehicle failed to respond. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the halfshaft disengaged from the linkshaft and needed to be replaced. The vehicle was repaired.…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Ford Flex recalls
Suspension: rear
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on march 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of september 2020. The recall began october 28, 2020. Owners may contact ford customer service at 1-866-436-7332 or lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20s04.
Full defect summary
Ford motor company (ford) is recalling certain 2013-2018 lincoln mkt and ford flex and taurus vehicles with the police interceptor or sho performance pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Fuel system: fuel pump
Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect the fuel pem part number and replace the fuel pem, as necessary, free of charge. The recall began on december 1, 2016. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 16s31.
Full defect summary
Ford motor company (ford) is recalling certain model year 2013-2015 ford taurus, ford flex, lincoln mks and lincoln mkt vehicles equipped with 3.5l gtdi ecoboost engines and 2013-2015 ford taurus police interceptor vehicles. A component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump.
Seats
Risk: Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.
Fix: Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat ocs, free of charge. The recall began november 25, 2014. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 14c10.
Full defect summary
Ford motor company (ford) is recalling certain model year 2014 ford f-150 and flex vehicles manufactured march 1, 2014, to may 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the occupant classification system (ocs) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with federal motor vehicle safety standard (fmvss) no. 208, "occupant crash protection."
Transmission: axle shaft
Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'park', increasing the risk of injury to exiting occupants and bystanders.
Fix: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on august 4, 2014. Owners may contact ford customer service at 1-800-392-3673. Ford's number for this recall is 14s10.
Full defect summary
Ford motor company (ford) is recalling certain model year 2012-2014 ford edge and lincoln mkx vehicles manufactured september 2, 2010, to november 30, 2013; 2013-2014 ford taurus and lincoln mks vehicles manufactured august 25, 2011, to november 30, 2013; and 2013-2014 ford flex and lincoln mkt vehicles manufactured september 12, 2011, to november 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2014 Ford Flex
- What are the most common problems with the 2014 Ford Flex?
- By NHTSA owner complaints: steering (66 complaints, typically around 77,500 miles); electrical (57 complaints, typically around 57,000 miles); fuel system (50 complaints, typically around 64,000 miles).
- How many recalls does the 2014 Ford Flex have?
- 4 recalls listed by NHTSA, the latest from February 10, 2020 (suspension). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Ford Flex?
- It is the 3rd most complained-about Flex model year since 2000, with 249 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.