KnownCarProblems2019 Ford Flex Problems and Recalls
Owners filed 254 complaints with NHTSA about the 2019 Ford Flex, most often about the backup camera (56% of complaints, typically around 50,000 miles). It is the 2nd most complained-about Flex model year since 2000 and has 4 recalls.
Most common 2019 Ford Flex problems
Backup camera
143 complaints · 56%Half of these problems showed up before 50,000 miles. Parts named most often: sensing system, warnings, rearview system braking.
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA campaign number: 24v951000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that…
The contact owns a 2019 Ford Flex. The contact stated while attempting to park the vehicle, the rearview camera became inoperable. The contact stated that the rearview camera image was blank. The contact received notification of NHTSA campaign number: 24v951000 (back over prevention); however, the part to do the…
Body and structure
58 complaints · 23%Half of these problems showed up before 50,000 miles. Parts named most often: body, underride.
The contact owns a 2019 Ford Flex. The contact stated that while in reverse(r), the rear-view camera image was distorted or upside down. The contact received notification of NHTSA campaign number: 24v951000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not…
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
Other or unspecified
52 complaints · 21%Occasionally when I am turning left or right there is a clunking noise under the front end of my car. I typically back into a parking space and when I am lining up my car to back in is mostly when the noise occurs. It is a loud sound that almost sounds like a popping or snapping. It does not matter the temperature…
While the Flex was parked in our driveway, the glass in the rear hatch blew out. It occurred around 5:00p. The temperature was in the 70's all day. No one drove, went into the Flex, or opened the hatch that day. At 4:30p the glass was still intact. At 5:00p the hatch glass was seen on the ground and rear bumper.
Electrical
23 complaints · 9%The contact owns a 2019 Ford Flex. The contact stated while attempting to start the vehicle, the vehicle failed to start, and needed to be jumpstarted. Upon replacing the battery and jumping starting the vehicle, the vehicle failed to restart independently. No warning lights were illuminated. The vehicle was taken to…
The contact owns a 2019 Ford Flex. The contact stated that while driving at 70 MPH, there was an abnormal sound coming from the exterior of the vehicle. The contact pulled over to the side of the road, and upon inspection, the contact became aware that the keypad had detached from the door and was hanging down. No…
Visibility and wipers
12 complaints · 5%Parts named most often: sun/moon roof assembly.
The contact owns a 2019 Ford Flex. The contact stated that after it had rained, the front driverâs side footwell filled up with water. The vehicle was taken to the dealer where the mechanic discovered that the drain in the sunroof was clogged. The dealer was aware of the failure and repaired the vehicle. The contact…
Engine
7 complaints · 3%The contact owns a 2019 Ford Flex. The contact stated that while operating the vehicle, the engine temperature gauge increased, and the air conditioner would not blow cool air. The vehicle was taken to the local mechanic who discovered that the engine coolant level was extremely low, and that the water pump was faulty…
The contact owns a 2019 Ford Flex. The contact stated while driving at an undisclosed speed, the vehicle started shaking excessively and the vehicle briefly hesitated. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump, resulting in damages…
Suspension
6 complaints · 2%The contact owns a 2019 Ford Flex. The contact stated that while driving approximately 40 MPH, the steering wheel suddenly jerked to the left causing the vehicle to fishtail and cross the median line. After regaining control of the steering, the driver was able to safely park on the side of the road. While inspecting…
The contact owns a 2019 Ford Flex. The contact stated that while his daughter was driving approximately 20 MPH, the traction control warning light illuminated, and the vehicle became difficult to steer. The contact met his daughter who had pulled over to the side of the road to inspect the vehicle. The contact noticed…
Driver assistance
4 complaints · 2%Parts named most often: blind spot detection, automatic emergency braking.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2019 Ford Flex recalls
Body and structure: body
Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Fix: Dealers will repair or replace the b-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed december 17, 2025. Additional letters will be sent once the remedy is available, anticipated march 2027. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25sb8. Vehicle identification numbers (vins) involved in this recall became searchable on NHTSA.gov on october 28, 2025.
Full defect summary
Ford motor company (ford) is recalling certain 2017-2019 flex vehicles. The driver and front passenger b-pillar door trim may detach while driving.
Backup camera: camera
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on october 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed january 2, 2026. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25sa9. Vehicle identification numbers (vins) involved in this recall bec
Full defect summary
Ford motor company (ford) is recalling certain 2015-2019 flex, 2015 explorer, lincoln mkt, lincoln mkz, 2015-2016 c-max, escape, taurus, 2016 fusion, 2018-2019 taurus, 2019 lincoln mkt, fiesta, and 2020 mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Backup camera: camera
Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed january 22, 2025. A second notice will be sent once the final remedy is available, anticipated march 2027. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 24s75.
Full defect summary
Ford motor company (ford) is recalling certain 2019 flex, fiesta, and lincoln mkt vehicles. The rearview camera may intermittently display a blank or distorted image.
Electrical: starter assembly
Risk: An electrical arc can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began september 26, 2018. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 18s25.
Full defect summary
Ford motor company (ford) is recalling certain 2018 ford edge, lincoln mkx, 2019 ford flex, and lincoln mkt vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
B-pillar trim detachment
Summary
On august 7, 2025, the office of defects investigation (odi) opened pe25007 to investigate instances of b-pillar trim detachment in model year (my) 2019 ford flex vehicles manufactured by ford motor company. During the investigation, my 2011-2018 ford flex vehicles were analyzed as peer vehicles, and subsequently incorporated into the subject population because they use b-pillar trim pieces that are substantially similar to those used on the my 2019 ford flex vehicles. In july 2025, prior to the opening of pe25007, odi and ford met to discuss b-pillar trim detachment in ford flex vehicles. Ford reported that its warranty analysis indicated that flex b-pillar trim had a low detachment rate an
Rear-view camera failure
Summary
On october 11, 2024, the office of defects investigation (odi) opened a preliminary evaluation (pe24030) to assess alleged failures of the rear-view camera in model year (my) 2019 ford flex vehicles. Complaints submitted to NHTSA through vehicle online questionnaires (voqs), reviewed by odi, report blank, distorted, or inverted rear-view camera images when in reverse. An inverted or upside-down image can provide false information to the driver increasing the risk of a crash. To date, odi has received 85 voq complaints and additional ewr field reports with these allegations for my 2019 ford flex vehicles. During the investigation, odi found that the my 2019 ford flex vehicle and certain peer
Questions about the 2019 Ford Flex
- What are the most common problems with the 2019 Ford Flex?
- By NHTSA owner complaints: backup camera (143 complaints, typically around 50,000 miles); body and structure (58 complaints, typically around 50,000 miles); other or unspecified (52 complaints).
- How many recalls does the 2019 Ford Flex have?
- 4 recalls listed by NHTSA, the latest from October 24, 2025 (body and structure). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2019 a bad year for the Ford Flex?
- It is the 2nd most complained-about Flex model year since 2000, with 254 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.