KnownCarProblems2015 Ford Flex Problems and Recalls
Owners filed 113 complaints with NHTSA about the 2015 Ford Flex, most often about the backup camera (28% of complaints, typically around 99,000 miles). It is 7th of 11 Flex model years by number of complaints and has 4 recalls.
Most common 2015 Ford Flex problems
Backup camera
32 complaints · 28%Half of these problems showed up before 99,000 miles. Parts named most often: sensing system.
The contact owns a 2015 Ford Flex. The contact stated while reversing, the back-over prevention camera displayed a black screen. The contact stated that the failure had occurred several times. The contact stated that occasionally the images were displayed upside down. In addition, the contact stated that occasionally…
The contact owns a 2015 Ford Flex. The contact stated that in the past 6 months, the rear-view camera was frequently inoperable. The contact stated that the failure of the camera was intermittent at first. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). The local dealer…
Steering
19 complaints · 17%Half of these problems showed up before 69,000 miles.
Power steering suddenly failed. System warned of vsc fault, then steering assist fault, then there was no power assist, at 50mph. I was driving straight on an airport access road. The problem persisted for a 2 miles or so, when I was able to get it off the road safely. When I turned off the ignition and re-started a…
My power steering failure indicator came on (while I was driving), indicating a need for immediate service. Upon testing, it was determined that the steering gear was faulty...on a 2015 vehicle!! This could have caused an accident if the gear failed while I was driving. I would not expect such a failure in a 2015…
Fuel system
18 complaints · 16%Half of these problems showed up before 28,500 miles.
I was traveling westbound on interstate 265 at approximately 4 a.m. Sunday morning september 30th. The vehicle stalled out and came to a complete stop on the interstate. A wrench light was shown on the dash and the vehicle would not move forward. The incident was caused by a safety bulletin number 17 b28. Luckily I…
Driving the vehicle on the highway and heard a clunk and felt a slight loss of power and control. Pulled over to check vehicle and noticed flames coming underneath the engine compartment. Car soon became engulfed and was a total loss. The origin and cause expert hired by our insurance company suspects an injector line…
Electrical
13 complaints · 12%Half of these problems showed up before 51,000 miles.
On july 5, 2018 I was driving at 35 MPH on a city road when a warning light with the words "steering assist fault, service required" suddenly came on and the steering stopped working almost entirely. There was very little manual ability to steer the car. Fortunately we were on a very wide, empty road, so I was able to…
The contact owns a 2015 Ford Flex. The contact stated that the vehicle experienced a complete loss of power without warning. The dealer and manufacturer were not contacted. The failure mileage was approximately 66,000.
Other or unspecified
12 complaints · 11%Exhaust leak into vehicle when going up hills or accelerating. Dealer testing showed high levels of carbon monoxide in vehicle. After being in the shop for 9 continuous weeks they have reduced but not eliminated the exhaust leak
Transmission
11 complaints · 10%Half of these problems showed up before 13,000 miles. Parts named most often: transfer case (4-wheel drive).
July 1 I was driving the car running some errands (bank, post office, grocery store) when the car suddenly lost power turning across oncoming traffic on a four lane highway. This was one day after I had the car at the dealership for more diagnostic work and they could not find anything wrong without the code. I left…
Regarding NHTSA complaint no. 10876758. Had the car at the dealership this morning and nothing was found. They think it is the throttle body but can't repair it without authorization from Ford motor company. Service writer said he would call me if and when he got authorization (no idea when that might be). No offer…
Engine
11 complaints · 10%Half of these problems showed up before 24,000 miles.
The contact owns a 2015 Ford Flex. While both the engine and air conditioning were activated for a short period of time, the vehicle experienced a complete loss of power. The failure occurred without warning. The failure occurred twice. The vehicle was taken to the dealer where it was diagnosed that it was operating…
Wrench light appears on dash and the car loses all power - known as "limp home" mode. Codes clear upon restart. Took it to dealer after freeway incident on 2/17/19, dealer found no codes, stated it was motor mount. Got the car back on 2/25/17, and it happened again within 30 miles. Was able to pull code with my own…
Suspension
7 complaints · 6%I was driving my 2015 Ford Flex and I made a right turn going less than 5mph. Once I straightened out my steering wheel, all within 2 seconds, I suddenly heard a grinding noise then my rear tire bent outward at an angle. I was told by the repair shop that if I was going at least 25mph, the whole tire would of flown…
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA campaign number: 20v072000 (suspension) however, the part to do the recall repair was unavailable. The contact called heritage Ford (2100 sisk rd, modesto, ca 95350; 1-[phone]) where it was confirmed that parts were not yet available. The…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2015 Ford Flex recalls
Backup camera: camera
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on october 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed january 2, 2026. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25sa9. Vehicle identification numbers (vins) involved in this recall bec
Full defect summary
Ford motor company (ford) is recalling certain 2015-2019 flex, 2015 explorer, lincoln mkt, lincoln mkz, 2015-2016 c-max, escape, taurus, 2016 fusion, 2018-2019 taurus, 2019 lincoln mkt, fiesta, and 2020 mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Suspension: rear
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on march 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of september 2020. The recall began october 28, 2020. Owners may contact ford customer service at 1-866-436-7332 or lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20s04.
Full defect summary
Ford motor company (ford) is recalling certain 2013-2018 lincoln mkt and ford flex and taurus vehicles with the police interceptor or sho performance pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Fuel system: fuel pump
Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect the fuel pem part number and replace the fuel pem, as necessary, free of charge. The recall began on december 1, 2016. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 16s31.
Full defect summary
Ford motor company (ford) is recalling certain model year 2013-2015 ford taurus, ford flex, lincoln mks and lincoln mkt vehicles equipped with 3.5l gtdi ecoboost engines and 2013-2015 ford taurus police interceptor vehicles. A component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump.
Brakes: parking brake
Risk: If the parking brake does not fully engage and the transmission is left in a gear other than 'park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on september 4, 2015. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 15c07.
Full defect summary
Ford motor company (ford) is recalling certain model year 2015 ford taurus, ford flex, and lincoln mks vehicles manufactured may 4, 2015, to may 23, 2015, lincoln mkt vehicles manufactured may 4, 2015, to may 21, 2015, and 2015-2016 ford explorer vehicles manufactured may 4, 2015, to may 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 135, "light vehicle brake systems."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2015 Ford Flex
- What are the most common problems with the 2015 Ford Flex?
- By NHTSA owner complaints: backup camera (32 complaints, typically around 99,000 miles); steering (19 complaints, typically around 69,000 miles); fuel system (18 complaints, typically around 28,500 miles).
- How many recalls does the 2015 Ford Flex have?
- 4 recalls listed by NHTSA, the latest from October 13, 2025 (backup camera). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2015 a bad year for the Ford Flex?
- It is 7th of 11 Flex model years by number of complaints, with 113 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.