KnownCarProblems2017 Ford Fusion Problems and Recalls
Owners filed 1,113 complaints with NHTSA about the 2017 Ford Fusion, most often about the engine (45% of complaints, typically around 77,500 miles). It is 8th of 15 Fusion model years by number of complaints and has 4 recalls.
Most common 2017 Ford Fusion problems
Engine
499 complaints · 45%Half of these problems showed up before 77,500 miles. Parts named most often: engine.
The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, he noticed oil on top of the hood. The contact who works as an independent mechanic stated that the turbo charger leaked oil onto the engine. The contact called family Ford (170 york rd, carlisle, pa 17013, ([phone]) however…
Car began losing power uphill, and even pushing the gas pedal to the floor did not help. High pressure fuel pump was replaced at a Ford dealership, but the problem continued, and got worse. Eventually had to be towed to another dealership, where they fixed the problem enough to get home, although hills remained an…
Transmission
314 complaints · 28%Half of these problems showed up before 80,000 miles. Parts named most often: automatic transmission, shift linkage/cable/rod, driveline.
When backing from a parking space, the vehicle would not shift to any gear or neutral. No warning or indication of any problem, it just quit right in the middle of a parking lot. Vehicle shifter kept returning to park and would not move! Very dangerous. Mechanic said the shift cable broke. I see on here that others…
While the vehicle was stationary with the brake pedal depressed, the transmission failed after trying to go into reverse the gears would not change, I attempted to place the vehicle in the drive position and the gear became stuck in the park position. The "shift system fault, see manual" message appeared.
Electrical
125 complaints · 11%Half of these problems showed up before 29,500 miles. Parts named most often: instrument cluster/panel, adas, 12v/24v/48v battery, ignition.
I had driven the car the previous day and parked it in my driveway and the car was completely dead the next morning. I had replaced the battery only 4 months prior. It was a new battery. I took it to the Ford dealership in upland and they tested starting and charging system circuits-charge-test nothing came up. I had…
Ford sync 3 "apim" failure. The module controlling the infotainment system in the car failed after a software update to version 3.0. Happened 7 days past and 6000mi before warranty expired with Ford unwilling to cover any of the cost. After apim replacement battery also failed. Aftermarket sellers of apim's…
Other or unspecified
103 complaints · 9%Half of these problems showed up before 32,000 miles.
The Ford "sync 3" system, which seems to be the brains of nearly all interior controls and accessories has been malfunctioning in multiple Ford models for a few years now. Thing affected include all HVAC controls, audio controls, power seats, windows, remote start abilities and more. Ford aware of the malfunctions in…
Driving on the highway at least at 65 MPH, the car in front of me hit his brakes and went in to a complete stop. I did not have time to stop, I hit the car, none of the air bags deployed. The driver side door could not open because the frame of the car shifted. Right after impact a gush of liquid started pouring out.…
Brakes
101 complaints · 9%Half of these problems showed up before 82,000 miles. Parts named most often: antilock, supply, foundation components.
The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact…
The contact owns a 2017 Ford Fusion. The contact stated that the vehicle failed to start and required to be jumpstarted. The contact stated that the failure occurred intermittently. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The contact stated that the failure mostly…
Steering
52 complaints · 5%Half of these problems showed up before 36,500 miles. Parts named most often: rack and pinion.
The contact owns a 2017 Ford Fusion. While driving approximately 70 MPH, the steering wheel became really loose and caused the vehicle to veer to the right. The vehicle crashed into a ditch and struck a tree. All the air bags deployed except the one in the steering wheel. The contact stated that the steering wheel…
The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds and parked the steering wheel felt loose. There were no warning lights illuminated. The contact called sons Ford auburn (2305 s college st, auburn, al 36832, ([phone]) and informed the dealer of the failure however, the…
Fuel system
37 complaints · 3%Half of these problems showed up before 75,000 miles.
Difficult to start after refueling (unaffected by amount of fuel inside tank); intermittently grunting/vibration sounds coming from fuel tank at random intervals. Happens while parked and while in motion. Car has also had electrical-type humming sound coming from gear knob and dash since I bought it with 36k miles on…
My 2017 Ford Fusion was going to dealer for its 75,000 service and to update the software which was included in the recall. I told them engine light had just come on .. They diagnosed it as coolant in the engine and it had ruined the engine $6200 to fix it I have repeatedly called Ford for assistance for the damage…
Air bags
28 complaints · 3%Half of these problems showed up before 33,500 miles. Parts named most often: air bag/restraint control module.
The contact owns a 2017 Ford Fusion. The contact stated that the headliner fell out of place in the vehicle. The vehicle was taken to the dealer (mid valley Ford dealer located at 201 ne polk sation rd, dallas, or) and the headliner was replaced but the failure recurred. The vehicle was returned to the dealer where it…
The contact owns a 2017 Ford Fusion. While driving approximately 70 MPH, the driver lost control of the vehicle and crashed into a cement structure. During the crash, the vehicle sustained damage to the front driver's side. The air bags did not deploy. Also, the driver's side seat belt locking mechanism became jammed…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Ford Fusion recalls
Brakes: hoses, lines/piping, and fittings
Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed june 27, 2023. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 23s12.
Full defect summary
Ford motor company (ford) is recalling certain 2013-2018 fusion and lincoln mkz vehicles. The front brake hoses may rupture and leak brake fluid.
Steering: steering wheel/handle bar
Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 18s08.
Full defect summary
Ford motor company (ford) is recalling certain 2014-2018 lincoln mkz and ford fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Transmission: torque converter
Risk: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Fix: Ford or lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began august 25, 2017. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 17s16.
Full defect summary
Ford motor company (ford) is recalling certain 2017 lincoln mkz and ford edge and fusion vehicles. On vehicles with 2.0l gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Seats: mid/rear assembly
Risk: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began january 10, 2017. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 16s43.
Full defect summary
Ford motor company (ford) is recalling certain 2017 ford fusion vehicles manufactured september 27, 2016, to september 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Front brake jounce hose failures
Summary
On august 8, 2022, the office of defects investigation (odi) opened this investigation based on 50 vehicle owner questionnaires (voqs) alleging front brake jounce hose ruptures on model year (my) 2013-2018 ford fusion and lincoln mkz vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA safety recall 20v-469, which addressed front brake hoses rupturing on certain my 2015-2018 ford edge and 2016-2018 lincoln mkx vehicles. The result causes a brake fl
Questions about the 2017 Ford Fusion
- What are the most common problems with the 2017 Ford Fusion?
- By NHTSA owner complaints: engine (499 complaints, typically around 77,500 miles); transmission (314 complaints, typically around 80,000 miles); electrical (125 complaints, typically around 29,500 miles).
- How many recalls does the 2017 Ford Fusion have?
- 4 recalls listed by NHTSA, the latest from March 10, 2023 (brakes). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Ford Fusion?
- It is 8th of 15 Fusion model years by number of complaints, with 1,113 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.