KnownCarProblems2020 Ford Fusion Problems and Recalls
Owners filed 183 complaints with NHTSA about the 2020 Ford Fusion, most often about the transmission (37% of complaints, typically around 77,000 miles). It is 15th of 15 Fusion model years by number of complaints and has 3 recalls.
Most common 2020 Ford Fusion problems
Transmission
67 complaints · 37%Half of these problems showed up before 77,000 miles. Parts named most often: automatic transmission, clutch assembly.
The contact owns a 2020 Ford Fusion. The contact stated while exiting a parking lot, the contact heard an abnormal sound coming from the vehicle. The contact stated that the vehicle failed to accelerate as needed. There was no warning light illuminated. The vehicle was towed to the dealer and the contact was informed…
The contact owns a 2020 Ford Fusion. The contact stated that while reversing from the residence, the vehicle suddenly stopped and shifted into park. The contact shifted to reverse, but the gear shifter independently shifted back to park. The contact stated that the vehicle failed to shift to the intended gear. The…
Engine
57 complaints · 31%Half of these problems showed up before 85,000 miles.
The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds, there was a rattling sound coming from the engine compartment. The contact stated that the sound was also noticed while idling or with the air condition activated. The check engine warning light was illuminated. The vehicle…
The contact owns a 2020 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine stalled. No warning lights illuminated. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinders 3 and 4. The…
Electrical
38 complaints · 21%Half of these problems showed up before 4,000 miles. Parts named most often: wiring.
The contact owns a 2020 Ford Fusion. The contact stated that the backup camera remained on while driving at an unknown speed. The vehicle was taken to the royal oak Ford dealer, located at: 27550 woodward ave, royal oak, mi 48067, where the sensor was replaced. The contact stated that while driving home, the vehicle…
Battery drains very quickly and needs to be jump-started repeatedly, which has risks to safety and equipment. A new battery was installed earlier this month and it has already drained also. This is a fleet vehicle.
Other or unspecified
27 complaints · 15%The contact rented a 2020 Ford Fusion from hertz car rental. The contact stated while driving 25 MPH on a incline hill, a strange sound occurred and the vehicle started to slow down. The contact depressed the acceleration pedal , however the vehicle started to roll backwards down the hill causing the vehicle to crash…
The contact owns a 2020 Ford Fusion. The contact state that the more they turn the vehicle's acceleration pedal that the vehicle would pull to the right. The contact took the vehicle to the dealer who was able to duplicate the issue however were not able to find the cause of the failure. The vehicle had not been…
Driver assistance
12 complaints · 7%Parts named most often: warnings, adaptive cruise control, assist, automatic emergency braking.
Steering
12 complaints · 7%Parts named most often: steering control module, rack and pinion.
The contact owns a 2020 Ford Fusion. The contact stated while driving approximately 60 MPH, the vehicle changed lanes independently. The vehicle was steered to the side of the road. The vehicle was taken to a dealer where it was diagnosed that the steering control module was informing the steering wheel to turn to the…
The contact owns a 2020 Ford Fusion. The contact stated while driving 70 MPH, the vehicle started pulling and veering to the right, while driving on uneven pavement. The power steering assist warning light illuminated while driving over 35 MPH. On another occasion, the steering wheel failed to respond, and the vehicle…
Fuel system
12 complaints · 7%The contact owns a 2020 Ford Fusion. The contact stated while driving approximately 55 MPH, the contact became aware that the vehicle was losing motive power. The contact stated that the RPM was fluctuating. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle…
Brakes
10 complaints · 6%The contact owns a 2020 Ford Fusion. The contact stated that while driving and attempting to make a right turn, the parking brake activated causing the vehicle to abruptly stop. The contact was turned off and then restarted the vehicle. Approximately 3 miles later while driving, the failure reoccurred. The odometer…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Ford Fusion recalls
Equipment: engine block heater
Risk: An electrical short circuit can increase the risk of a fire.
Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed december 3, 2025. Additional letters will be sent once the final remedy is available, anticipated september 2026. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25sa4. Vehicle identification
Full defect summary
Ford motor company (ford) is recalling certain 2016-2019 lincoln mkc, 2016-2023 explorer, 2019-2020 fusion, 2019-2024 ranger, 2020-2022 lincoln corsair, escape, 2021-2024 bronco, bronco sport, and 2022-2024 maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Backup camera: software
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed september 4, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s72.
Full defect summary
Ford motor company (ford) is recalling certain 2018-2022 transit connect, 2019-2020 mkz, mkx, edge, continental, f-150, nautilus, fusion, 2019-2023 ranger, mustang, 2020-2021 ecosport, expedition, navigator, 2020-2022 escape, f-250 sd, corsair, 2020-2023 aviator, transit, 2020-2024 explorer, 2021-2024 bronco sport, and 2022-2024 maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Electrical: management system/energy control module (bms/becm)
Risk: A damaged becm can result in a loss of drive power or fire, increasing the risk of a crash.
Fix: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the becm software for free, or ford will repurchase the vehicle. If your vehicle is currently operating normally, ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, ford is offering a vehicle refund. Please see ford's owner notification letter or contact ford for full details. Owner notif
Full defect summary
Ford motor company (ford) is recalling certain 2019-2020 fusion phev vehicles. The battery energy control module (becm) may become damaged due to excessive voltage and current flow.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2020 Ford Fusion
- What are the most common problems with the 2020 Ford Fusion?
- By NHTSA owner complaints: transmission (67 complaints, typically around 77,000 miles); engine (57 complaints, typically around 85,000 miles); electrical (38 complaints, typically around 4,000 miles).
- How many recalls does the 2020 Ford Fusion have?
- 3 recalls listed by NHTSA, the latest from October 10, 2025 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Ford Fusion?
- It is 15th of 15 Fusion model years by number of complaints, with 183 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.