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2004 GMC Sierra 2500 Problems and Recalls

Owners filed 143 complaints with NHTSA about the 2004 GMC Sierra 2500, most often about the brakes (39% of complaints, typically around 71,000 miles). It is the 2nd most complained-about Sierra 2500 model year since 2000 and has 1 recall.

Complaints143
Recalls1
Crashes reported4
Fires reported4
Injuries reported51 death reported

Most common 2004 GMC Sierra 2500 problems

  1. Brakes

    56 complaints · 39%

    Half of these problems showed up before 71,000 miles. Parts named most often: antilock/traction control/electronic limited slip, power assist, foundation components, supply.

    My truck is a work truck driven by an employee, I have just recently become aware of a condition regarding the instrument cluster, wherein the whole panel does not work, I was advised by the employee that this happened quite some time ago, but was never made aware. I contacted GMC but apparently, because this is…
    Owner report to NHTSA, 2012, at 70,000 miles
    This seldom used, well maintained, garaged truck, blew out the brake lines on left side on the frame, under the door, resulting in total brake failure. I had to use the parking brake to stop the vehicle. I was on my way to pick up a #9000 boat. If I had that boat behind the truck, it could have killed me, or others on…
    Owner report to NHTSA, 2014, at 73,000 miles
  2. Electrical

    48 complaints · 34%

    Half of these problems showed up before 56,000 miles. Parts named most often: instrument cluster/panel, wiring.

    The speedometer on my cluster gauge of my 2004 GMC sierra 2500hd went bad. Both my father and brother have 2004 chevy silverados 2500hd and they both received a letter saying that there is a defect in the gauge cluster and both of them had their speedometers go bad and chevy fixed them. Of course mine also goes bad…
    Owner report to NHTSA, 2008, at 56,000 miles
    Instrument display panel specifically the speedometer is now frozen at 120 MPH. It happened at just under 60k miles on the vehicle. I had received notice that they would repair but now have to many miles on the vehicle. The cap on mileage is approximately 70k. Im happy to know that this part of the vehicle has nothing…
    Owner report to NHTSA, 2008, at 55,000 miles
  3. Engine

    18 complaints · 13%

    Half of these problems showed up before 51,500 miles. Parts named most often: exhaust system, engine, cooling system.

    Flywheel on four locally owned gm trucks were reported being cracked or broken. Old parts are avail. Since then speedometer doesn't work properly and I am told there's no problem.
    Owner report to NHTSA, 2006, at 53,000 miles
    The contact owns a 2004 GMC Sierra 2500 hd. The contact stated that while driving various speeds he would hear a loud noise coming from the engine. The vehicle was taken to an independent mechanic for diagnosis where the contact was advised that the manifold bolts were fractured and needed to be replaced. The vehicle…
    Owner report to NHTSA, 2012, at 50,000 miles
  4. Transmission

    9 complaints · 6%

    Half of these problems showed up before 71,500 miles. Parts named most often: automatic transmission, axle assembly, transfer case (4-wheel drive), driveline.

    Tl contact owns a 2004 GMC Sierra 2500. The contact stated that the speedometer did not function properly and it would indicate a faster speed than he was actually driving. The oil pressure gauge also malfunctioned. The contact previously replaced both driver and passenger side carrier bearings that are associated…
    Owner report to NHTSA, 2010, at 70,000 miles
    Tl contact owns a 2004 GMC Sierra 2500. While attempting to place the vehicle in reverse, the gear automatically shifted into neutral, causing the vehicle to coast backwards. Two days later, while driving at an unknown speed, the vehicle automatically disengaged out of two wheel drive and shifted into neutral. The…
    Owner report to NHTSA, 2007, at 68,000 miles
  5. Fuel system

    8 complaints · 6%

    Half of these problems showed up before 112,000 miles. Parts named most often: fuel injection system.

    The contact owns a 2004 GMC Sierra 2500. The contact stated that the vehicle had a massive oil leak. The vehicle was taken to the dealer where it was diagnosed that the fuel injectors were defective, which filled the crankcase full of fuel and was a known issue. The vehicle would have been repaired per an extended…
    Owner report to NHTSA, 2016, at 112,000 miles
    In the past three months the fuel lines needed replacement as they had rusted so badly that a leak formed. Yesterday while pulling my 10,000 pound boat, my brakes suddenly failed because of a leak in the line between the ABS box and the right front wheel. The catastrophic failure nearly caused me to lose control of my…
    Owner report to NHTSA, 2016, at 107,900 miles
  6. Steering

    7 complaints · 5%

    Half of these problems showed up before 35,000 miles. Parts named most often: hydraulic power assist, linkages.

    Intermediate shaft continues to rattle. Was fixed under warranty once. Vehicle is now out of warranty and cost $110 to lube the shaft, which isn't even guaranteed to fix the problem. Many people have this problem with their trucks over and over. Gm needs to handle the problem correctly.
    Owner report to NHTSA, 2006, at 35,000 miles
    Clunking noise in steering components when turning the vehicle with suspension movement (crown of road, un-level surface). Clunking felt in the steering wheel. Dealer stated, intermediate steering shaft problem. Many like reported problems to dealer and on the internet.
    Owner report to NHTSA, 2007, at 12,000 miles
  7. Body and structure

    5 complaints · 4%

    Parts named most often: frame and members, body.

    Tl contact owns a 2004 GMC Sierra 2500. The seal around the top of the windshield was leaking water into the vehicle on the passengers side. The vehicle was taken to the dealer who stated that it would cost $250 to inspect the leak. He did not have the dealer inspect or repair the failure. The manufacturer was not…
    Owner report to NHTSA, 2011, at 54,000 miles
    The contact owns a 2004 GMC Sierra 2500. The contact observed corrosion on the front and rear bumpers. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
    Owner report to NHTSA, 2015, at 60,000 miles
  8. Wheels and tires

    4 complaints · 3%

    While driving the tire tread separated completely from the tire causing moderate body damage to vehicle. Tire is a tempra trailcutter radial rt size lt 305/70r16. A online search of this tire revealed a recall was issued on the same tire but one size smaller by on 03-14-06. Treaways recall # 06t008000 for tires…
    Owner report to NHTSA, 2010, at 155,000 miles
    The contact owns a 2004 GMC ck2500 hd equipped with cooper dean mud terrain radial sxt tires, size lt265/75r16. The contact stated that while driving 65 MPH, there was a heavy vibration felt within the vehicle as the front driver's side tire exploded. The vehicle became uncontrollable and veered from the right lane to…
    Owner report to NHTSA, 2012, at 56,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2004 GMC Sierra 2500 recalls

  1. Equipment Adaptive/Mobility

    NHTSA 04V562000 · November 26, 2004 · 1,660 vehicles

    Risk: In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.

    Fix: Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.

    Full defect summary

    On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2004 GMC Sierra 2500

What are the most common problems with the 2004 GMC Sierra 2500?
By NHTSA owner complaints: brakes (56 complaints, typically around 71,000 miles); electrical (48 complaints, typically around 56,000 miles); engine (18 complaints, typically around 51,500 miles).
How many recalls does the 2004 GMC Sierra 2500 have?
1 recall listed by NHTSA, the latest from November 26, 2004 (equipment Adaptive/Mobility). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2004 a bad year for the GMC Sierra 2500?
It is the 2nd most complained-about Sierra 2500 model year since 2000, with 143 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other GMC Sierra 2500 years

GMC Sierra 2500 problems by year