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2017 GMC Sierra 2500 Problems and Recalls
Owners filed 37 complaints with NHTSA about the 2017 GMC Sierra 2500, most often about the brakes (22% of complaints). It is 18th of 27 Sierra 2500 model years by number of complaints and has 6 recalls.
Most common 2017 GMC Sierra 2500 problems
Brakes
8 complaints · 22%Engine
6 complaints · 16%The contact owns a 2017 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact stated that the transmission was slipping. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with transmission…
The contact owns a 2017 GMC Sierra 2500. The contact stated while driving approximately 75 MPH, the vehicle started to jerk and vibrate abnormally. The contact stated that the "engine power reduced" warning light was illuminated. The contact pulled off the roadway and placed the vehicle in park(p). The contact…
Other or unspecified
6 complaints · 16%The dash has cracked in 2 places, and this poses a safety risk of shrapnel should the airbags deploy. I understand this is a common problem with this and related models. GMC should replace the dash.
Duramax ticking noise. Consistent tempo ticking noise coming from engine bay. Audible only when moving at low speeds due to increased vehicle/road noise at higher speeds. Not consistent with RPM or speed. No warning lights or symptoms at this time. Dealer says not common, but appears common on the internet. Cannot…
Electrical
6 complaints · 16%Parts named most often: alternator/generator/regulator.
I remote started the vehicle to allow it to warm up. The rear window defroster automatically turned on. After a few minutes, I got into the vehicle and noticed a burning smell as well as smoke coming out of the square control unit on the rear sliding window. Quickly, I shut off the vehicle in case there would be a…
Gm issues a safety recall on engine block heaters for 6.6l durmax engines stating using the equipment may cause a fire. Two years, the equipment has not been replaced and dealerships pass blame to gm
Transmission
6 complaints · 16%The contact owns a 2017 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact stated that the transmission was slipping. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with transmission…
Equipment
4 complaints · 11%Speed control
3 complaints · 8%Traveling I-81 s in maryland, approximately mile 290, accelerator stuck in full throttle. I had accelerated to pass a car, but the accelerator went to full throttle, and stuck on full acceleration. I stayed in the left lane, applied brakes sporadically to limit the increased speed, and quickly hit the accelerator…
Fuel system
3 complaints · 8%The contact owns a 2017 GMC Sierra 2500. The contact stated while driving approximately 75 MPH, the vehicle started to jerk and vibrate abnormally. The contact stated that the "engine power reduced" warning light was illuminated. The contact pulled off the roadway and placed the vehicle in park(p). The contact…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 GMC Sierra 2500 recalls
Fuel system: tank assembly
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on march 15, 2023. Owner notification letters were mailed june 21, 2023. Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782. Gm's number for this recall is n222368030.
Full defect summary
General motors, llc (gm) is recalling certain 2017-2019 chevrolet silverado 2500, 3500, and gmc sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Equipment: engine block heater
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. Gm will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19v-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on august 13, 2021. Owner notification letters are expected to be
Full defect summary
General motors, llc (gm) is recalling certain 2017-2019 chevrolet silverado 2500, 3500 and 2017-2019 gmc sierra 2500 and 3500 vehicles equipped with a duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Engine
Risk: A short-circuit may damage the engine components and increase the risk of fire.
Fix: Gm will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in chevrolet silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began december 11, 2019. Owners may contact gm customer service at 1-586-596-1733. Gm's number for this recall is n182206310.
Full defect summary
General motors llc (gm) is recalling certain 2019 chevrolet silverado 4500, 5500 and 6500 vehicles and 2017-2019 chevrolet silverado 2500 and 3500 vehicles and gmc sierra 2500 and 3500 vehicles equipped with duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Seat belts: retractor
Risk: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Fix: Gm will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began march 24, 2021. Owners may contact gmc customer service at 1-888-988-7267 or chevrolet customer service at 1-800-222-1020. Gm's numbers for this recall are 17368, 17375, and 17376.
Full defect summary
General motors (gm) is recalling certain 2017-2018 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 209, "seat belt assemblies."
Seat belts: pretensioner
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: Gm will notify owners, and dealers will reflash the sdm software. Vehicles that have had a previous air bag deployment will have the sdm replaced. These repairs will be performed free of charge. The recall began on august 4, 2017. Owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. Gm's number for this recall is 17287.
Full defect summary
General motors llc (gm) is recalling certain model year 2014-2016 buick lacrosse and chevrolet spark EV, caprice ppv and ss vehicles, 2014-2017 buick encore and chevrolet corvette, silverado 1500 and gmc sierra 1500 vehicles, 2015-2016 cadillac escalade and escalade esv, chevrolet tahoe, trax, suburban and silverado 2500 and 3500 and gmc yukon and yukon xl vehicles, and 2015-2017 gmc sierra hd 2500 and 3500 vehicles. While being previously remedied for recall 16v-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Seat belts: pretensioner
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: Gm will notify owners, and dealers will reflash the sdm software. Vehicles that have had a previous air bag deployment will have the sdm replaced. These repairs will be performed free of charge. The recall began on october 13, 2016. Owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. Gm's number for this recall is 16007.
Full defect summary
General motors llc (gm) is recalling certain model year 2015-2017 chevrolet silverado 2500 hd, 3500 hd, tahoe, suburban, gmc sierra 2500 hd and 3500 hd, gmc yukon, gmc yukon xl, cadillac escalade and cadillac escalade esv vehicles and 2014-2017 chevrolet corvette, silverado 1500, trax, caprice police pursuit vehicle, gmc sierra 1500, buick encore, and 2014-2016 buick lacrosse, chevrolet spark EV and ss vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2017 GMC Sierra 2500
- What are the most common problems with the 2017 GMC Sierra 2500?
- By NHTSA owner complaints: brakes (8 complaints); engine (6 complaints); other or unspecified (6 complaints).
- How many recalls does the 2017 GMC Sierra 2500 have?
- 6 recalls listed by NHTSA, the latest from February 2, 2023 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the GMC Sierra 2500?
- It is 18th of 27 Sierra 2500 model years by number of complaints, with 37 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.