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2014 GMC Sierra 2500 Problems and Recalls
Owners filed 30 complaints with NHTSA about the 2014 GMC Sierra 2500, most often about the other or unspecified (23% of complaints, typically around 51,000 miles). It is 24th of 27 Sierra 2500 model years by number of complaints and has 2 recalls.
Most common 2014 GMC Sierra 2500 problems
Other or unspecified
7 complaints · 23%Half of these problems showed up before 51,000 miles.
Dash is fully cracked at the corner of the passenger airbag. In addition, a crack formed above the instrument panel and continued to spread.
I own a 2014 GMC sierra 2500hd. It is in very good condition and well maintained with less than 140,000 on it. One day after work I got into my truck and as soon as I started it I heard my dash crack. It cracked just to the right of the instrument panel by the dash vent and windshield. And has been growing ever since.…
Steering
6 complaints · 20%Half of these problems showed up before 40,000 miles.
The contact owns a 2014 GMC Sierra 2500. While driving at a low speed and attempting to make a turn, the steering lost power without warning for a few seconds. The vehicle was taken to courtesy buick GMC ([phone], located at 1857 edwards lake rd, birmingham, al 35235), but the failure could not be duplicated. The…
Power steering failure. Power steering pump failed making the vehicle difficult to steer. Upon making a left turn at low speed steering failed and could not turn into my rv resort entrance off the main roadway. I had to come to a stop, continue backing up & pulling forward enough to try to complete turn. Had to have…
Air bags
6 complaints · 20%Dashboard under front windshield prone to cracking. Initially this would sound like it is only a cosmetic issue. The problem is that typically the first crack occurs at the front/left corner of the front passenger airbag panel. As the vehicle ages under temperature fluctuation and uv exposure the initial crack widens…
Dashboard cracked adjacent to passenger airbag potential safety issue since there is brittle plastic in the area where airbag deployment would take place. This issue has been reported before by me and many others and yet no action has been taken by NHTSA or gm for a remedy. I'm skeptical about whether it's worth…
Engine
4 complaints · 13%Parts named most often: engine.
The biggest problem (out of many) that makes this vehicle unsafe, stressful, and discomforting to drive is how it will randomly decides to raise the idle to 900+ RPM (in gear) and basically drives it's self. During this condition it is very difficult to operate vehicle. Because of its random pattern it caused me to…
The contact owns a 2014 GMC Sierra 2500. While operating the vehicle, several unknown warning indicators suddenly illuminated on the instrument panel, including the stabilitrac warning indicator. Also while driving at low speeds, the power steering would suddenly shut off. Furthermore, while driving approximately 75…
Electrical
4 complaints · 13%I went to open the electric rear sliding window, and it started to open, then it stopped halfway open, with a black cable hanging down. My truck only has about 23,000 miles on it, and have only open it less than 12 times. It still doesn't work. I tried to complain to general motors corp. Customer service, with them…
The rear sliding window stopped working after I tried to open it using the switch located near the rearview mirror. It had only been opened less than 12 times.
Transmission
3 complaints · 10%The contact owns a 2014 GMC sierra. The contact stated that while exiting a driveway at an unknown speed, an abnormally loud banging noise was heard from the front end. Upon inspection, it was found that the drive line had failed and was on fire. The contact personally extinguished the fire and a fire report was not…
The biggest problem (out of many) that makes this vehicle unsafe, stressful, and discomforting to drive is how it will randomly decides to raise the idle to 900+ RPM (in gear) and basically drives it's self. During this condition it is very difficult to operate vehicle. Because of its random pattern it caused me to…
Fuel system
3 complaints · 10%My fuel pump and injectors failed while I was driving, stranding my truck in the middle of traffic right where a city street was changing to a country road. The GMC dealership falsely claimed that this was caused by using unapproved fuel. The fuel I used was b20 biodiesel, with 80% renewable diesel, which meets diesel…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 GMC Sierra 2500 recalls
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Gm will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on february 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on may 11, 2021. A second owner notification letter was mailed to all other owners on january 24, 2022. Owners may contact chevrolet customer service at 1-800-222-1020; cadillac customer service at 1-800-458-8006; and gmc customer service at 1-800-462-8782. Gm'
Full defect summary
General motors, llc (gm) is recalling certain 2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally gm is recalling certain 2011-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, yukon xl and 2011-2013 cadillac escalade ext, chevrolet avalanche, silverado 1500, and gmc sierra 1500 vehicles originally sold, or ever registered, in the states of az, ar, de, dc, il, in, ks, ky, md, mo, ne, nv, nj, nm, nc, oh, ok, pa, tn, va, and wv or "zone b." additionally, gm is recalling certain 2010-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, sub
Equipment
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Gm will notify owners, instructing them to contact kidde to get a replacement fire extinguisher, free of charge. The recall began june 11, 2018. Owners may contact chevrolet customer service at 1-800-222-1020, gmc customer service at 1-800-462-8782, and isuzu customer service at 1-866-441-9638. Gm's number for this recall is 18146.
Full defect summary
General motors llc (gm) is recalling certain 2009-2014 chevrolet silverado hd and gmc sierra hd, 2009 gmc topkick 5000, 6000, 7000 and 8000 series and isuzu f series, and 2009-2018 chevrolet express, and gmc savana vehicles, equipped with certain plastic-handle fire extinguishers or push button 'pindicator' fire extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Questions about the 2014 GMC Sierra 2500
- What are the most common problems with the 2014 GMC Sierra 2500?
- By NHTSA owner complaints: other or unspecified (7 complaints, typically around 51,000 miles); steering (6 complaints, typically around 40,000 miles); air bags (6 complaints).
- How many recalls does the 2014 GMC Sierra 2500 have?
- 2 recalls listed by NHTSA, the latest from February 5, 2021 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the GMC Sierra 2500?
- It is 24th of 27 Sierra 2500 model years by number of complaints, with 30 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.