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2009 Infiniti G37 Problems and Recalls

Owners filed 167 complaints with NHTSA about the 2009 Infiniti G37, most often about the air bags (53% of complaints, typically around 74,500 miles). It is the most complained-about G37 model year since 2000.

Complaints167
Recalls0
Crashes reported5
Fires reported0
Injuries reported1

Most common 2009 Infiniti G37 problems

  1. Air bags

    88 complaints · 53%

    Half of these problems showed up before 74,500 miles. Parts named most often: frontal, sensor.

    The airbag control module stopped functioning and triggered a fault message which the auto dealership diagnosed. No incident has occurred other than my airbags being nonfunctional. Is this part of a larger airbag problem, or an isolated problem?
    Owner report to NHTSA, 2016, at 75,000 miles
    The material the dash board is made of melts at normal temperatures compromising the integrity of the dash board and visibility (it's reflective).
    Owner report to NHTSA, 2016, at 74,000 miles

  2. Engine

    23 complaints · 14%

    Half of these problems showed up before 66,000 miles.

    I was coming out from the freeway at the traffic light the car completely shutdown, and it will not start. First I called for aaa to tow it, once he came the driver checked the battery and he told me the battery was fine, then he told me the engine is gone. And then I called the dealer to check if this is a recall, or…
    Owner report to NHTSA, 2015, at 59,723 miles
    My 2009 Infiniti G37, third owner, has always had its scheduled maintenances through Infiniti. Took the car in because of a rattle sound coming from the undercarriage. Dealership diagnosed it as "internal engine damage." no indication from the vehicle that their is a problem with the engine. There has never been a…
    Owner report to NHTSA, 2016, at 58,000 miles

  3. Other or unspecified

    20 complaints · 12%

    Half of these problems showed up before 82,000 miles.

    Dash became sticky and has remained sticky ever since. The dash also appears to be melting. Cannot clean as rag of any type sticks to the dash. Reflection causes a glare that makes it difficult to see while driving. Contacted Infiniti and they say I have to pay for repair due to factory warranty expired.
    Owner report to NHTSA, 2015, at 60,000 miles
    The dash board of my 2009 G37 Infiniti is melting cause a bright glare when sun is shining on to it. Causing me to be blinded my the light and unable to see the road ahead
    Owner report to NHTSA, 2017, at 58,000 miles

  4. Transmission

    18 complaints · 11%

    Half of these problems showed up before 21,000 miles. Parts named most often: automatic transmission, manual transmission.

    After driving the car for a while and then turning it off for 30 min-1hr, the transmission will surge 200-250 RPM the first time the car is driven again. The surge happens only the first time while shifting from 3rd gear to 4th gear. To date, this has not caused an accident. The engine has consistently performed like…
    Owner report to NHTSA, 2011, at 13,753 miles
    On a cold snowy evening while driving on the highway at about 60mph the car began to violently shake, when I took my foot off the gas pedal the car stopped shaking, when I tried to accelerate the car again began to shake violently. Fortunately I was about 5 miles away from my destination and managed to drive about 25…
    Owner report to NHTSA, 2014, at 28,000 miles

  5. Electrical

    16 complaints · 10%

    Half of these problems showed up before 26,000 miles.

    On a cold snowy evening while driving on the highway at about 60mph the car began to violently shake, when I took my foot off the gas pedal the car stopped shaking, when I tried to accelerate the car again began to shake violently. Fortunately I was about 5 miles away from my destination and managed to drive about 25…
    Owner report to NHTSA, 2014, at 28,000 miles
    Airbag light is blinking so took to dealership charged $149.00 and said they cleared codes...service man said that something about passenger seat needed to be replaced for around $7000.00...light has come back on😬
    Owner report to NHTSA, 2019, at 23,522 miles

  6. Seats

    13 complaints · 8%

    Half of these problems showed up before 66,000 miles.

    The airbag of the front row passenger seat turns off even there is an adult passenger sitting on it. I've searched online and did some diagnostics, and based on the flashing pattern on the console, it seems the problem is with the SRS (safety restrain system) ocs (occupant classification system), as such even an adult…
    Owner report to NHTSA, 2016, at 65,000 miles
    The passenger airbag light is blinking due to a faulty sensor contained in the passenger seat. If this light does not turn off, no airbags will deploy in the event of an accident, which is a huge safety issue. Infiniti charges more than $7000 to replace the sensor and the seat to fix this out of warranty. Infiniti…
    Owner report to NHTSA, 2020, at 66,500 miles

  7. Speed control

    9 complaints · 5%

    Half of these problems showed up before 53,000 miles.

    While stopping vehicle, braking became non-responsive and engine began racing. Vehicle was extremely difficult to stop completely. After taking foot off of brake pedal, vehicle lunged forward as if accelerator pedal was fully depressed. This has occurred on 12/9/12 , 12/10/12, 12/15/12. Infiniti has not corrected…
    Owner report to NHTSA, 2012, at 31,612 miles
    On january 8, 2017, I was pulling into a parking spot in a local hardware store's parking lot and the car started to accelerate on its own accord. I had to press down on the brake pedal hard to stop the car, while all the time the car was still aggressively accelerating on its own. Thinking my foot had inadvertently…
    Owner report to NHTSA, 2017, at 74,000 miles

  8. Visibility and wipers

    7 complaints · 4%

    Half of these problems showed up before 74,000 miles. Parts named most often: sun/moon roof assembly.

    The material the dash board is made of melts at normal temperatures compromising the integrity of the dash board and visibility (it's reflective).
    Owner report to NHTSA, 2016, at 74,000 miles
    Dashboard is melting, cracking and sticky and causing a glare that is reflecting onto the windshield and causing visibility issues while driving, I owned the car for 3 years and only put 1500 miles on the car and purchase the car from florida
    Owner report to NHTSA, 2019, at 60,125 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2009 Infiniti G37 recalls

NHTSA lists no recalls for this model year.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2009 Infiniti G37

What are the most common problems with the 2009 Infiniti G37?
By NHTSA owner complaints: air bags (88 complaints, typically around 74,500 miles); engine (23 complaints, typically around 66,000 miles); other or unspecified (20 complaints, typically around 82,000 miles).
How many recalls does the 2009 Infiniti G37 have?
NHTSA lists no recalls for the 2009 Infiniti G37. Check your VIN at nhtsa.gov/recalls in case one is issued later.
Is the 2009 a bad year for the Infiniti G37?
It is the most complained-about G37 model year since 2000, with 167 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Infiniti G37 years

Infiniti G37 problems by year