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2014 Mercedes-Benz C250 Problems and Recalls
Owners filed 163 complaints with NHTSA about the 2014 Mercedes-Benz C250, most often about the air bags (57% of complaints, typically around 47,000 miles). It is the 3rd most complained-about C250 model year since 2000 and has 5 recalls.
Most common 2014 Mercedes-Benz C250 problems
Air bags
93 complaints · 57%Half of these problems showed up before 47,000 miles. Parts named most often: frontal.
The contact owns a 2014 Mercedes-Benz C250. The contact was informed that the vehicle was included in NHTSA campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the air bags warning light temporarily flashed on the instrument panel. The contact stated…
The contact owns a 2014 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17v627000 (air bags) and an unknown NHTSA campaign number regarding the air bags. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air…
Engine
23 complaints · 14%Half of these problems showed up before 54,500 miles. Parts named most often: engine.
The contact owns a 2014 Mercedes-Benz C250. The contact stated that the vehicle was getting water inside the cabin from a leak coming from the sunroof. The contact stated that while driving at various speeds, the vehicle started jerking and making a choking sound as if the vehicle was going to shut off. The…
The contact owns a 2014 Mercedes-Benz C250. The contact stated that upon starting the vehicle, an abnormal rumbling noise was detected. The vehicle had hesitated to start. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the timing chain tensioner needed…
Steering
18 complaints · 11%Half of these problems showed up before 18,000 miles.
I was driving on glades road, boca raton, fl. I heard a loud noise, saw smoke and lost my power steering. I managed to pull into town center mall, got out of the car and saw that the car was on fire. The boca raton police came, #5 fire department came. The fire was put out and the car was towed to mercedes of delray.
My steering wheel started to click when I turned it, didn't think anything of it. I was recently pulling into a parking spot and my steering wheel made a loud pop and got stuck, then a loud crack again and started to work. It still clicks and now my passenger airbag light is on permanently. I went to the dealership in…
Electrical
13 complaints · 8%Half of these problems showed up before 39,500 miles. Parts named most often: ignition.
I had been driving on the freeway, got off onto a side road and when approaching a stop light while braking: my car completely died (while in drive). The motor shut off, the electrical dash system lights all went off and the hazard triangle system came on (with the symbol of an exclamation mark(!) inside the…
The contact owned a 2014 Mercedes-Benz c250w. While driving approximately 40 MPH, the vehicle began to decelerate on its own and the check engine indicator illuminated. The failure recurred. The vehicle was taken to Mercedes-Benz of palm beach (4000 okeechobee blvd, west palm beach, fl 33409, [phone]) where it was…
Other or unspecified
13 complaints · 8%Half of these problems showed up before 50,000 miles.
The contact owned a 2014 Mercedes-Benz C250. While driving 60 MPH, the vehicle caught on fire without warning. The contact stated that the failure occurred when retrieving the vehicle from the dealer and that the vehicle had been at the dealer for three months. The police department was called, but a police report was…
The drivers door handle broke while simply trying to open the door to egress the vehicle, I took it ti the dealership and was informed that the door handle used to egress the vehicle was called "trim" and not considered a safety concern. Also, I discovered that the door handle was made of plastic. I wrote to the…
Fuel system
11 complaints · 7%Half of these problems showed up before 61,000 miles. Parts named most often: fuel injection system.
The contact owned a 2014 Mercedes-Benz c250w. While driving approximately 40 MPH, the vehicle began to decelerate on its own and the check engine indicator illuminated. The failure recurred. The vehicle was taken to Mercedes-Benz of palm beach (4000 okeechobee blvd, west palm beach, fl 33409, [phone]) where it was…
My vehicle losses power and car moved into (limp mode) during the acceleration process for passing, merging onto freeway, coming out of a corner and accelerating. Upon dealer diagnosis p0002 comes up as hpfp as the cause, and I was notified as this being a common issue with the 1.8l motor in my vehicle. Along with…
Body and structure
11 complaints · 7%Half of these problems showed up before 54,000 miles. Parts named most often: body.
Stationary vehicle's door latch stopped working while trying to exit the car. The latch is loosely moving around with no connection to the door lock whatsoever.
I was driving on glades road, boca raton, fl. I heard a loud noise, saw smoke and lost my power steering. I managed to pull into town center mall, got out of the car and saw that the car was on fire. The boca raton police came, #5 fire department came. The fire was put out and the car was towed to mercedes of delray.
Brakes
9 complaints · 6%Half of these problems showed up before 37,000 miles.
While slowing to approach a parking space, the car sped forward and jump the curve crashing into a storefront. No one injured. Stepping on the brakes did not stop or even slow down the car.
The contact owns a 2014 Mercedes-Benz C250. The contact stated that while her daughter was driving at various speeds, she depressed the brake pedal but it hesitated to respond. As a result, excessive force was applied to the brake pedal in order to slow down the vehicle. Due to the failure, the driver lost control of…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Mercedes-Benz C250 recalls
Air bags: frontal
Risk: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Fix: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on september 10, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2015-2016 e400 coupe, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2011-2014 e350 coupe, and 2012-2014 e350 cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Infotainment and connectivity: communication
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: Mbusa has initiated an over the air (OTA) remote update. Mbusa will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began march 29, 2019. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2014 c250, c300 4matic, c350, c63 amg, e350 4matic coupe, e350 cabrio, e350 coupe, sls amg cabrio, sls amg coupe, 2014-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, glk 350, glk250 bluetec 4matic, glk350 RWD, 2015-2017 e400 4matic coupe, e400 cabrio, e400 coupe, 2014-2017 e550 cabrio, and 2014-2016 e550 coupe vehicles sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally, mbusa is recalling certain 2012-2014 c250, e350 4matic coupe, sls amg cabrio, 2012-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, 2011 c300, 2011-2014 c300 4matic, c350, c63 amg, e350 cabrio, e350 coupe, sls amg coupe, 2015-2016 e400 4matic coupe, e400 cabrio, e400 coupe, 2011-2016 e550 cabrio, e550 coupe, 2011-2015 glk350 4matic, glk350 RWD, and 2013-2015 glk
Air bags: frontal
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in december 6, 2017. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wago
Steering
Risk: A loss of steering can increase the risk of a crash.
Fix: Mbusa will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began may 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA llc. (mbusa) is recalling certain 2013-2014 c250, c300 4matic, glk250 4matic bluetec and glk350 vehicles, 2013 c250 coupe, c350, c350 4matic coupe, c350 coupe and c63 amg coupe vehicles, and 2013-2015 glk350 4matic vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Questions about the 2014 Mercedes-Benz C250
- What are the most common problems with the 2014 Mercedes-Benz C250?
- By NHTSA owner complaints: air bags (93 complaints, typically around 47,000 miles); engine (23 complaints, typically around 54,500 miles); steering (18 complaints, typically around 18,000 miles).
- How many recalls does the 2014 Mercedes-Benz C250 have?
- 5 recalls listed by NHTSA, the latest from August 13, 2021 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Mercedes-Benz C250?
- It is the 3rd most complained-about C250 model year since 2000, with 163 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.