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2013 Mercedes-Benz ML350 Problems and Recalls

Owners filed 56 complaints with NHTSA about the 2013 Mercedes-Benz ML350, most often about the engine (21% of complaints, typically around 92,500 miles). It is 5th of 6 ML350 model years by number of complaints and has 4 recalls.

Complaints56
Recalls4
Crashes reported2
Fires reported3
Injuries reported3

Most common 2013 Mercedes-Benz ML350 problems

  1. Engine

    12 complaints · 21%

    Half of these problems showed up before 92,500 miles.

    The contact owns a 2013 Mercedes-Benz ML350. The contact stated that while driving approximately 40 - 45 MPH, the vehicle stalled in the middle lane. The driver was able to push the vehicle safely to the roadside. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was…
    Owner report to NHTSA, 2026, at 96,000 miles
    I keep experiencing the "pre-safe limited" warning. The car break starts fading, and the check engine light remained on the working conditions. This situation is so unsafe because the car becomes heavy and the steering turns hard to maneuver.
    Owner report to NHTSA, 2018, at 100,234 miles
  2. Electrical

    11 complaints · 20%

    Half of these problems showed up before 80,000 miles.

    Steering column module needs to be repaired. 400,000-500,000 recall already in uk, 2017 recalled-it affects 2013 models also just like the uk recall. Car will not shift into park or reverse
    Owner report to NHTSA, 2019, at 80,000 miles
    I keep experiencing the "pre-safe limited" warning. The car break starts fading, and the check engine light remained on the working conditions. This situation is so unsafe because the car becomes heavy and the steering turns hard to maneuver.
    Owner report to NHTSA, 2018, at 100,234 miles
  3. Other or unspecified

    10 complaints · 18%

    Half of these problems showed up before 85,000 miles.

    My car trabsfert converter is leaking. I have to fill it up periodically. The car stopped on hgw 9a after a continous noises underneath.the repair cost is estimated to $6000. I complain about this equipment since it is unsafe for the driver.
    Owner report to NHTSA, 2017, at 85,000 miles
    After pulling out of my driveway and drive less than 1000 ft the car filled with smoke turned in flames and fire and then burnt to the ground. Mbz did an inspection and informed me there was no fault with the vehicle. They refuted and denied everything I told them and stated they had no evidence of anything I…
    Owner report to NHTSA, 2018, at 75,000 miles
  4. Fuel system

    8 complaints · 14%

    Parts named most often: delivery.

    Vehicle has 129,000 miles. When trying to accelerate from a stop, mostly noticeable when fuel is lower in the tank and/or on an incline, RPM drops to zero, no amount of pressure on gas pedal does anything until the engine speed picks up, usually with a jerk forward. Makes going onto a busy street very unsafe. Have…
    Owner report to NHTSA, 2019, at 129,000 miles
    The contact owns a 2013 Mercedes-Benz ML350. The contact stated that while driving approximately 40 - 45 MPH, the vehicle stalled in the middle lane. The driver was able to push the vehicle safely to the roadside. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was…
    Owner report to NHTSA, 2026, at 96,000 miles
  5. Transmission

    6 complaints · 11%

    Half of these problems showed up before 40,000 miles. Parts named most often: automatic transmission.

    The contact owns a 2013 Mercedes-Benz ML350. While parking the vehicle with the brake pedal depressed and the gear shifter in the reverse position, the vehicle accelerated backwards on its own. The failure recurred multiple times. The vehicle was driven to the dealer, but the failure could not be duplicated. The…
    Owner report to NHTSA, 2016, at 40,000 miles
    In may 2017, while driving, check engine light came on. Acceleration was extremely reduced in a very dangerous way. Took vehicle to dealer. Dealer diagnosed problem as an oil leak that has been leaking on the wiring harness, which caused wiring/electrical system for entire vehicle to completely fail. Estimated repair…
    Owner report to NHTSA, 2017, at 34,000 miles
  6. Speed control

    5 complaints · 9%

    Half of these problems showed up before 40,000 miles.

    The contact owns a 2013 Mercedes-Benz ML350. While parking the vehicle with the brake pedal depressed and the gear shifter in the reverse position, the vehicle accelerated backwards on its own. The failure recurred multiple times. The vehicle was driven to the dealer, but the failure could not be duplicated. The…
    Owner report to NHTSA, 2016, at 40,000 miles
    2013 mercedes benz ML350: during the first occurrence, upon acceleration from a stop point, the vehicle hesitated lurching to then gain speed as intended by the driver. Second and third occurrences were identical and occurred while leaving the house with no traffic anywhere on sight. Vehicle was sent for repairs and…
    Owner report to NHTSA, 2013, at 24,000 miles
  7. Brakes

    5 complaints · 9%

    I keep experiencing the "pre-safe limited" warning. The car break starts fading, and the check engine light remained on the working conditions. This situation is so unsafe because the car becomes heavy and the steering turns hard to maneuver.
    Owner report to NHTSA, 2018, at 100,234 miles
    The contact owns a 2013 Mercedes-Benz ML350. The contact stated while driving approximately 35 MPH as the contact depressed the brake pedal, he felt that the brake pedal was soft and he had to depress the pedal with more force to stop. No warning light was illuminated. The contact had taken the vehicle to an…
    Owner report to NHTSA, 2024, at 199,000 miles
  8. Steering

    4 complaints · 7%

    Steering column module needs to be repaired. 400,000-500,000 recall already in uk, 2017 recalled-it affects 2013 models also just like the uk recall. Car will not shift into park or reverse
    Owner report to NHTSA, 2019, at 80,000 miles
    I was driving my mercedes in atlanta, georgia and had only minutes gotten off of an extremely busy 400. Within a few minutes of exiting my power steering completely went out. I was 80 miles from home and had a car full of young women. I shutter to think what could've happened barely 10 minutes sooner. The car was…
    Owner report to NHTSA, 2019, at 27,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2013 Mercedes-Benz ML350 recalls

  1. Fuel system: control/drive module

    NHTSA 22V955000 · December 23, 2022 · 348,183 vehicles

    Risk: An engine stall while driving increases the risk of a crash.

    Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed february 15, 2023. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers for this recall are 2023010002 and 2023010003.

    Full defect summary

    Mercedes-benz USA, llc. (mbusa) is recalling certain 2012-2014 ml550, 2012-2015 ml350, amg ml63, 2015 ml250, ml400, 2016 gle450, gle300, 2016-2018 gle350, gle550, 2016-2019 gle400, 2017-2019 amg gle43, and 2016-2020 amg gle63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

  2. Infotainment and connectivity: communication

    NHTSA 19V787000 · November 1, 2019 · 24,226 vehicles

    Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

    Fix: Mbusa has initiated an over the air (OTA) remote update. Mbusa will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.

    Full defect summary

    Mercedes-benz USA, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19v787-4620.pdf

  3. Suspension: front

    NHTSA 18V272000 · April 27, 2018 · 9,725 vehicles

    Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.

    Fix: Mbusa will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began august 30, 2018. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2018070015.

    Full defect summary

    Mercedes-benz USA, llc. (mbusa) is recalling certain 2012-2014 ml350 bluetec 4matic and ml550 4matic, 2012-2015 ml63 amg 4matic and ml350 4matic, 2013-2016 gl350 bluetec 4matic, gl550 4matic and gl63 amg 4matic, 2017 gls350d 4matic, gls450 4matic, gls550 4matic and gls63 amg 4matic, 2015 ml400 4matic, 2016 gle400 4matic, gle350 4matic, gle63 amg 4matic, gle63s amg 4matic, gle450 4matic coupe and gle63s amg 4matic coupe, 2015-2016 gl450 4matic and 2013-2014 gl450 4matic vehicles equipped with the active curve system (acs). In certain driving conditions, if the oil level in the acs reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

  4. Electrical: software

    NHTSA 17V177000 · March 14, 2017 · 51 vehicles

    Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

    Fix: Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.

    Full defect summary

    Mercedes-benz USA, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2013 Mercedes-Benz ML350

What are the most common problems with the 2013 Mercedes-Benz ML350?
By NHTSA owner complaints: engine (12 complaints, typically around 92,500 miles); electrical (11 complaints, typically around 80,000 miles); other or unspecified (10 complaints, typically around 85,000 miles).
How many recalls does the 2013 Mercedes-Benz ML350 have?
4 recalls listed by NHTSA, the latest from December 23, 2022 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2013 a bad year for the Mercedes-Benz ML350?
It is 5th of 6 ML350 model years by number of complaints, with 56 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Mercedes-Benz ML350 years

Mercedes-Benz ML350 problems by year