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2015 Mercedes-Benz ML350 Problems and Recalls
Owners filed 52 complaints with NHTSA about the 2015 Mercedes-Benz ML350, most often about the engine (21% of complaints, typically around 16,000 miles). It is 6th of 6 ML350 model years by number of complaints and has 5 recalls.
Most common 2015 Mercedes-Benz ML350 problems
Engine
11 complaints · 21%Half of these problems showed up before 16,000 miles.
Vehicle purchased new 16k miles on it now all work done at dealer, shuts off randomly with no warning at stop idle or highway driving. Extremely dangerous I have taken it to the dealer 4 times for the same issue. The dealer has updated software they said should resolve problem. This intermittent problem has occurred…
Going to work in the morning and pulling out of the garage my foot was on the brake not the accelerator in reverse suddenly the car surged by itself while I had my foot on the brake. The car went in reverse very fast hitting our side concrete side wall. (the distance is about (28ft) the impact was so hard that the…
Other or unspecified
9 complaints · 17%Car was in motion on street and suddenly rear passenger door swung open and items on back seat fell out onto the roadway causing vehicles to swerve to the other side of roadway. I later confirmed that mercedes does not give any warning for a passenger rear door that is not latched until after the car is going at least…
Sunroof was found shattered after the vehicle was parked on a residential street. No evidence of vandalism. Found out after opening the door & closing it - heard the shattered glass fall onto the interior sunroof visor. No visible damage that might indicate the cause of the shattered glass. The four corners of the…
Fuel system
8 complaints · 15%Half of these problems showed up before 88,000 miles.
The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while driving at various speeds, the vehicle shook abnormally before the vehicle lost automotive power. The contact was able to restart the vehicle and take the vehicle to a local dealer. The contact stated that the vehicle was repaired under NHTSA…
The contact owns a 2015 Mercedes-Benz ML350. The contact stated while driving at undisclosed speeds, the vehicle temporarily lost motive power before returning to normal driving functionality. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the check engine…
Transmission
7 complaints · 14%Half of these problems showed up before 11,500 miles. Parts named most often: driveline.
The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while the vehicle was in reverse and the brake pedal was depressed, the vehicle accelerated independently. The vehicle crashed into a wall and the rear window broke. The contact stated that the vehicle accelerated up to 19 MPH in reverse. The contact…
The contact owns a 2015 mercedes benz ML350. The contact stated that the gears were slipping intermittently. The vehicle was taken to a dealer, who diagnosed that the software command system needed to be updated. The vehicle was repaired but within five days, the failure recurred. The contact stated that while the…
Brakes
6 complaints · 12%The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while the vehicle was in reverse and the brake pedal was depressed, the vehicle accelerated independently. The vehicle crashed into a wall and the rear window broke. The contact stated that the vehicle accelerated up to 19 MPH in reverse. The contact…
When at a slight incline or decline, the vehicle will go from the "drive" gear automatically into "park." when the "drive" gear is re-engaged, there is a significant crunching of the gears as it goes from "park" back into "drive" mode, causing undue stress and fatigue on the braking mechanism, increasing the…
Body and structure
4 complaints · 8%Parts named most often: body.
I recently purchased a new ML350 from mercedes benz of burlington, ma and I have a 'safety' related issue with the lift gate. I went to move the vehicle, not knowing that the lift gate was open.there was no warning or any indication that the lift gate was open!! I have owned 2 acura mdx's and both gave loud warnings…
Rear tailgate was left open. Started car and no warning that tailgate was open was given. Started to move car into garage and open tailgate struck garage opening. Damage in excess of $1000. No warning is given until car exceeds 6-7mph!!! This is a safety issue, as something in the back would already have fallen out…
Steering
4 complaints · 8%Electrical
4 complaints · 8%"pre safe functions limited" message appeared on dashboard in nov '16. Over couple months, auditory beep warning of being too close to something happened with no hazard nearby approx 6 times. On 4/2/17, while driving 35 MPH on sunny day, auditory warning started (with no hazard nearby) then stopped when we stopped at…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2015 Mercedes-Benz ML350 recalls
Fuel system: control/drive module
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed february 15, 2023. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers for this recall are 2023010002 and 2023010003.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2012-2014 ml550, 2012-2015 ml350, amg ml63, 2015 ml250, ml400, 2016 gle450, gle300, 2016-2018 gle350, gle550, 2016-2019 gle400, 2017-2019 amg gle43, and 2016-2020 amg gle63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Infotainment and connectivity: communication
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: Mbusa has initiated an over the air (OTA) remote update. Mbusa will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Suspension: front
Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Fix: Mbusa will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began august 30, 2018. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2018070015.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2012-2014 ml350 bluetec 4matic and ml550 4matic, 2012-2015 ml63 amg 4matic and ml350 4matic, 2013-2016 gl350 bluetec 4matic, gl550 4matic and gl63 amg 4matic, 2017 gls350d 4matic, gls450 4matic, gls550 4matic and gls63 amg 4matic, 2015 ml400 4matic, 2016 gle400 4matic, gle350 4matic, gle63 amg 4matic, gle63s amg 4matic, gle450 4matic coupe and gle63s amg 4matic coupe, 2015-2016 gl450 4matic and 2013-2014 gl450 4matic vehicles equipped with the active curve system (acs). In certain driving conditions, if the oil level in the acs reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Transmission: axle shaft
Risk: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Fix: Mbusa will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began february 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2015 gl350 4matic blutec, gl450 4matic, gl550 4matic, ml250 blutec, ml350, ml350 4matic, ml400 4matic and 2015-2016 gl63 amg 4matic vehicles manufactured september 29, 2014 through march 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.
Seat belts: rear/other
Risk: In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.
Fix: Mbusa will notify owners, and dealers will inspect and, if necessary, correct the installation of the right rear seat belt anchor bolt, free of charge. The recall began on july 22, 2016. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain model year 2015 ml250, ml350, ml350 4matic, ml400 4matic, ml63 amg, and 2016 gle450 amg 4matic vehicles manufactured from april 27, 2015, through may 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2015 Mercedes-Benz ML350
- What are the most common problems with the 2015 Mercedes-Benz ML350?
- By NHTSA owner complaints: engine (11 complaints, typically around 16,000 miles); other or unspecified (9 complaints); fuel system (8 complaints, typically around 88,000 miles).
- How many recalls does the 2015 Mercedes-Benz ML350 have?
- 5 recalls listed by NHTSA, the latest from December 23, 2022 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2015 a bad year for the Mercedes-Benz ML350?
- It is 6th of 6 ML350 model years by number of complaints, with 52 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.