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2000 Mercury Grand Marquis Problems and Recalls
Owners filed 162 complaints with NHTSA about the 2000 Mercury Grand Marquis, most often about the engine (15% of complaints, typically around 82,500 miles). It is 4th of 12 Grand Marquis model years by number of complaints and has 6 recalls.
Most common 2000 Mercury Grand Marquis problems
Engine
25 complaints · 15%Half of these problems showed up before 82,500 miles. Parts named most often: engine, exhaust system.
Car started running hot all of a sudden..found out the intake manifold was cracked and the coolant was leaking on spark plugs and fuel injectors. Causing the car to misfire and slow to pick up speed. Tried to get fixed but was told the exp. Date was in 07.so I have to pay out of pocket..I feel a recall shouldn't have…
Paint is peeling, like there was never a primer put on the vehicle. Also the vehicle surges quite often. I have replaced the manifold spark plugs several times also coils. Is there a recall on mercurys paint that I can get some help with?
Lights
21 complaints · 13%Half of these problems showed up before 122,000 miles. Parts named most often: headlights, turn signal.
The contact owns a 2000 Mercury Grand Marquis. While driving 70 MPH, the headlights shut off without warning. The contact stated that the failure occurred twice since april of 2017. In addition, the lighting control module failed. A dealer was not made aware of the failure. The manufacturer was made aware of the issue…
The contact owns a 2000 Mercury Grand Marquis. While stationary, the vehicle would not start when prompted. Upon starting the vehicle, a clicking noise occurred and the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the headlamp module was faulty and drained the…
Steering
18 complaints · 11%Half of these problems showed up before 90,000 miles. Parts named most often: hydraulic power assist, gear box (other than rack and pinion), linkages, column locking.
A bolt in the shifting linkage loosens over time on many ford models. Our bolt apparently loosened & causes shifter to be in a great other than what is indicated on the dash. Our vehicle indicated it was in the ' park' position, but was not. The vehicle later rolled down the hill & caused nearly $1200 of damage to the…
The seat belts do not restrain. Also, the steering rod was broken and fixed at the last inspection which was 5/2018. We were told that the seat belts would cost $1500 or more to repair. I saw on this website that there was a recall on seat belts not restraining.
Brakes
18 complaints · 11%Half of these problems showed up before 59,000 miles. Parts named most often: antilock/traction control/electronic limited slip, foundation components, power assist.
Catastrophic brake failure on 2000 Mercury Grand Marquis. Involved power brakes, booster, ABS system. Caused minor injuries but total loss of two vehicles.
: the contact stated when the cruise control was deactivated manually or deactivated by applying brake pressure, there was a loud popping noise. The dealership determined this was by pressure in the cruise control line. The contact expressed this problem was related to brake repair work performed by the dealership.
Electrical
17 complaints · 11%Half of these problems showed up before 68,000 miles. Parts named most often: wiring, ignition, 12v/24v/48v battery, horn.
Consumer 2000 Mercury marquis ls shifts gears on its own at 45 65 MPH and then the trac control light comes on. When the trac light came on, the vehicle completely shut down, as if the consumer had used the key to turn off the ignition. After several visits to different dealers, no on has been able to find the problem.
The contact owns a 2000 Mercury Grand Marquis. While operating the vehicle, a burning odor was present and black smoke began to pour into the cabin from under the glove compartment. The vehicle was examined by an independent mechanic who indicated that the failure was due to an electrical issue. No further information…
Visibility and wipers
16 complaints · 10%Half of these problems showed up before 74,000 miles. Parts named most often: windshield wiper/washer, windshield, defroster/defogger/hvac system, power window devices and controls.
Dt: the contact stated vehicle was repaired under recall 00v138000 concerning the windshield wiper control module in august 2000. The windshield wiper control module. The problem recurred. While the contact's wife was driving home from work the windshield wipers stopped working. The repairs will be made at the…
The contact owns a 2000 Mercury Grand Marquis. While driving approximately 30 MPH, the windshield wipers failed. She was able to drive home safely. A mechanic from a repair facility advised her to call the dealer in reference to recall # 00v138000(visibility:windshield wiper/washer). An appointment was set with the…
Suspension
15 complaints · 9%Parts named most often: front, rear.
While driving the consumers wife loss control of the steering wheel and hit the rails on both sides. The vehicle headed into a ditch on the left side, the consumer yanked the wheel to send the vehicle straight but instead the went across two lanes and slammed into the median. The dealer was notified. The air bags did…
: the contact stated when the vehicle was taken in for maintenance to replace a vapor management valve, the service dealer noted that both upper and lower ball joints were worn. There were no immediate repairs made to the ball joints.
Speed control
13 complaints · 8%Half of these problems showed up before 99,000 miles. Parts named most often: cruise control, accelerator pedal.
The contact owns a 2000 Mercury Grand Marquis. The contact stated that he was driving with the cruise control activated. As he approached a traffic stop and applied the brakes, the vehicle abnormally accelerated. The contact was accelerating toward traffic and in order to stop the vehicle, he veered off the highway…
The vehicle accelerated while on the highway to 60 MPH. The consumer put the vehicle into neutral to slow it down. After taking it to the garage the RPM(s) were completely open. The idle valve was found to be defective and replaced.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2000 Mercury Grand Marquis recalls
Equipment: integrated jack/leveler/stabilizer
Risk: If this occurs and any portion of the operator's body is under the vehicle, the potential for personal injury exists.
Fix: Owners will be provided with a revised jack instruction and stowage card and jack warning label, as well as a supplement to the owner guide.
Full defect summary
Vehicle description: passenger vehicles. These vehicles have jacking instructions which, if followed, could cause the vehicle operator to place the jack on a frame weld when attempting to raise a rear wheel. If the vehicle is jacked up with the jack placed on the frame weld and if the vehicle is free to roll (wheels not blocked or chocked), the jack could yield and the vehicle may drop suddenly.
Seat belts: anchorage
Risk: In the event of a collision, these seat belts may not restrain an occupant increasing the risk of injury.
Fix: Dealers will inspect these vehicles and replace the service seat belt assemblies that were installed in these vehicles from january 1 through june 13, 2000.
Full defect summary
Vehicle description: passenger vehicles using aftermarket driver's seat belt assemblies that were sold by ford parts departments from january 1, through june 13, 2000. These seat belt assemblies fail to comply with the requirements of fmvss no. 209, "seat belt assemblies." the equipment involved is service stock seat belt assemblies, model nos. H 9977, h 9979, t 9063, and t 9217, built by trw vehicle safety systems, inc. (trw) manufactured from june 1, 1998 through may 21, 2000. Some of these seat belt assemblies may have been installed as service replacement equipment on the vehicles involved in the recall.
Seat belts: anchorage
Risk: In the event of a collision, these seat belts may not restrain an occupant increasing the risk of injury.
Fix: Dealers will inspect these vehicles and replace the service seat belt assemblies that were installed in these vehicles from january 1 through june 13, 2000.
Full defect summary
Vehicle description: passenger vehicles using aftermarket front passenger side seat belt assemblies that were sold by ford parts departments from january 1, through june 13, 2000. These seat belt assemblies fail to comply with the requirements of fmvss no. 209, "seat belt assemblies." the equipment involved is service stock seat belt assemblies, model nos. H 9977, h 9979, t 9063, and t 9217, built by trw vehicle safety systems, inc. (trw) manufactured from june 1, 1998 through may 21, 2000. Some of these seat belt assemblies may have been installed as service replacement equipment on the vehicles involved in the recall.
Visibility and wipers: windshield wiper/washer
Risk: This condition could result in inoperative wipers with no advance warning.
Fix: Dealers will inspect the wiper control modules and replace if necessary.
Full defect summary
Vehicle description: a windshield wiper control module may not be capable of carrying the current required during high load conditions on the wipers (I.e., ice, snow, or other debris).
Seat belts: retractor
Risk: In the event of a crash, the vehicle occupant may not be properly restrained, increasing the risk of personal injury.
Fix: Dealers will tighten the retractor mounting bolts to the specified torque.
Full defect summary
Vehicle description: passenger vehicles. These vehicles may have been built with the left rear seat belt retractor attaching bolts incorrectly tightened.
Air bags: frontal
Risk: A loose module could result in a delayed air bag deployment in the event of a vehicle crash.
Fix: Dealers will tighten the air bag electronic crash sensor attaching bolts.
Full defect summary
Vehicle description: passenger vehicles. These vehicles may have been built with lower than the intended level of torque on the bolts that attach the air bag electronic crash sensor module to the vehicle.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Spark plug ejection from cylinder head
Summary
On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehi
Fuel-fed fires
Summary
The fars data shows that the risk of fire from impact in all directions in the subject vehicles is the same as all other sedans.the subject vehicles are not over represented with respect to the risk of fire in real-world high-energy crashes.a further discussion of issues related to post crash fires in the subject vehicles is set out in the closing report for sq 01-014 and that report is in the docket for this petition.after reviewing the petition and its supporting materials, as well as information furnished by ford and gm, and information within the agency's possession from previous investigations and other related actions,NHTSA has concluded that futher investigation concerning post-crash
Post rear end collision fires
Summary
There is no summary currently available
Questions about the 2000 Mercury Grand Marquis
- What are the most common problems with the 2000 Mercury Grand Marquis?
- By NHTSA owner complaints: engine (25 complaints, typically around 82,500 miles); lights (21 complaints, typically around 122,000 miles); steering (18 complaints, typically around 90,000 miles).
- How many recalls does the 2000 Mercury Grand Marquis have?
- 6 recalls listed by NHTSA, the latest from July 18, 2000 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2000 a bad year for the Mercury Grand Marquis?
- It is 4th of 12 Grand Marquis model years by number of complaints, with 162 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.