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2002 Mercury Grand Marquis Problems and Recalls
Owners filed 78 complaints with NHTSA about the 2002 Mercury Grand Marquis, most often about the speed control (22% of complaints, typically around 48,500 miles). It is 9th of 12 Grand Marquis model years by number of complaints.
Most common 2002 Mercury Grand Marquis problems
Speed control
17 complaints · 22%Half of these problems showed up before 48,500 miles. Parts named most often: cruise control.
I have a 2002 Mercury Grand Marquis. While stopped at a light the vehicle has all of a sudden accelerated at high speed uncontrollably. My husband had both feet on the brakes and shifted the car into neutral as the rear tires spun wildly with black smoke rolling off of them. This was terrifying. We took the car to the…
Leaving work, approximately 150 feet from parking place to parking lot exit into road. When braking to stop before entering roadway, vehicle lurched forward with engine racing at a high RPM. Pushed into neutral until stopped then park with engine still racing. Turned off and sat still for a minute then restarted with…
Suspension
11 complaints · 14%Half of these problems showed up before 35,000 miles. Parts named most often: front, rear.
The contact owns a 2002 Mercury Grand Marquis. The contact stated while driving approximately 3 MPH, a noise emitted from the front passenger's side of the vehicle when making a turn. The vehicle was taken to an independent mechanic for diagnosis. The front right upper ball joint and tie rod end were recommended to be…
Tl contact owns a 2002 Mercury Grand Marquis. While driving 12 MPH, the ball joints on the passenger side of the vehicle failed. The vehicle dropped to the ground and made a huge noise. The front passenger side tire blew out as a result of the failed suspension. The vehicle was towed to an auto garage and was informed…
Engine
11 complaints · 14%Parts named most often: engine, exhaust system.
Tl contact owns a 2002 Mercury Grand Marquis. While driving 35 MPH the vehicle shut off. The check engine, battery, and track warning lights illuminated. The contact stated that she had to wait an hour to restart the vehicle. As of august 8, 2007, the dealer has not repaired the vehicle. The current and failure…
Plastic heater supply tube (located in rear of plastic intake manifold) failed causing engine to overheat. Intake manifold has to be replaced.
Electrical
10 complaints · 13%Half of these problems showed up before 37,500 miles. Parts named most often: ignition.
Slight white smoke appearing through vents in auto. Then when we parked it extreme smoke came into vents filling passanger compartment. Also extreme white smoke mixed with black came through vents between hood and windshield. I opened hood and it was apparently between firewall & dash. Had terrible smell like rotted…
: the contact stated the vehicle did not always start. When it did start the engine stalled while idling. To alleviate stalling the accelerator pedal must be pumped hard while starting the vehicle. The vehicle has been to the dealership multiple times and they were unable to duplicate the problem. The iac valve was…
Steering
9 complaints · 12%Half of these problems showed up before 89,000 miles.
Steering problem NHTSA # 13v385000, ford [VIN]. "notchy, stiff or binding" steering, as in ford's recall letter to dealers. Covered were 2005 -2011 models for recall. Solution: "replace lower immediate shaft, etc. Al". My marquis is a 2002 purchased in il. Reputable local mechanic advised; power steering, fluid, pump…
The car has 87934 miles on it. When driving over 50 miles a hour it jerks and shakes the check emgine light will start flashing the coolant loght comes on then dies but will start right back up. Then coolant levels are fine. The license plate light does not work replaced bulbs and fuses
Wheels and tires
7 complaints · 9%Parts named most often: tread/belt, sidewall.
The rear passenger side tire blew out while driving. Michelin 97sm+s/model-symmetry. This caused the vehicle to fishtail.
I purchased a set of bridgestone insignia se200 5/2013 . 4months later I replaced 1 tire due to side wall splitting. Today 12/14/13 I replaced the tire that I bought in 9/13 for the same problem. I contacted bridgestone via email but got no responds I contacted them by phone they told me there was reason for me to be…
Seat belts
7 complaints · 9%Half of these problems showed up before 97,500 miles. Parts named most often: front.
The contact owns a 2002 Mercury Grand Marquis. The contact stated that after securely latching the seat belt, the driver's side front and passenger's side front seat belt buckles unintendedly unlatched. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number…
The seat belts will not stay attached. You can put them on and they appear to be locked in and you can pull on them to see if they are attached and they appear to attach but then while just sitting, they may pop-off you and become disengaged leaving you without your seat belt on you. This can occur if the car is in…
Brakes
6 complaints · 8%Parts named most often: foundation components, pedals and linkages.
When the consumer applied the brake his foot also hit the accelerator pedal which caused the vehicle to accelerate suddenly. The vehicle turn signal were inoperative and the ignition key was hard to turn at times.
The consumer stated the front end of the vehicle was lower than normal which caused damage to the front end when parking. The dealership provided a temporary fix by putting shims under the front end. While driving at 15 MPH in the rain, the vehicle suddenly lost power steering. The consumer had to use excessive force…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2002 Mercury Grand Marquis recalls
NHTSA lists no recalls for this model year.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Spark plug ejection from cylinder head
Summary
On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehi
Questions about the 2002 Mercury Grand Marquis
- What are the most common problems with the 2002 Mercury Grand Marquis?
- By NHTSA owner complaints: speed control (17 complaints, typically around 48,500 miles); suspension (11 complaints, typically around 35,000 miles); engine (11 complaints).
- How many recalls does the 2002 Mercury Grand Marquis have?
- NHTSA lists no recalls for the 2002 Mercury Grand Marquis. Check your VIN at nhtsa.gov/recalls in case one is issued later.
- Is the 2002 a bad year for the Mercury Grand Marquis?
- It is 9th of 12 Grand Marquis model years by number of complaints, with 78 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.