KnownCarProblems2014 Ram 2500 Problems and Recalls
Owners filed 344 complaints with NHTSA about the 2014 Ram 2500, most often about the steering (25% of complaints, typically around 48,000 miles). It is the 3rd most complained-about 2500 model year since 2000 and has 14 recalls.
Most common 2014 Ram 2500 problems
Steering
87 complaints · 25%Half of these problems showed up before 48,000 miles. Parts named most often: linkages.
Ram had previously issued a recall to weld the drag link component of the steering system. Ram called this recall number v06 and my truck has been completed. However, this recall requires a weld to the adjusting sleeve of the drag link, however, with this weld, as the drag link goes thru normal wear, you cannot…
The contact owns a 2014 Ram 2500. While driving 70 MPH, the steering and braking failed without warning. The contact turned on the hazard lights and forcefully steered to the side of the curb on a hill to stop the vehicle. The vehicle was towed to a dealer where it was diagnosed that the water pump bearing and…
Engine
63 complaints · 18%Half of these problems showed up before 16,000 miles.
Periodically when pressing gas pedal I get no response and truck just lags. Unfortunately this seems to always happen when I'm trying to merge onto the highway or when I'm making a left turn and although I make the turn with oncoming traffic at a good distance sometimes the truck just stops and I have a delay before…
This truck has a very capable motor. However, the electronics governing the motor have made it unsafe. When you floor the gas pedal (and really need the truck to move for safety, to clear an intersection or merge) there is no response. Knowing trucks like I do, this vehicle should have more than enough power to move…
Transmission
62 complaints · 18%Half of these problems showed up before 44,000 miles. Parts named most often: automatic transmission, driveline.
The contact owns a 2014 Ram 2500. The contact stated that the gear shifter was able to move without the key being inserted in the ignition or the brake pedal being depressed. The contact received notification of NHTSA campaign number: 17v821000 (power train); however, the parts to do the repair were unavailable. The…
The output shaft for transfer case has broken 2 times both with 20k miles on the truck there are numerous recalls but does not show this year and it needs fixed first time I had 18000 miles on the truck going 35 MPH the 2nd time I had 40000 miles going around 25mph
Electrical
42 complaints · 12%Half of these problems showed up before 13,000 miles. Parts named most often: instrument cluster/panel.
Service airbag system light comes on constantly. I have taken it to the dealer and they cannot find an issue. It is not only annoying, but flat out scares me to think that the airbags could inadvertently deploy, or fail when needed. There is no recall on the vehicle, nor can the dealer make heads or tails of the issue.
Tl contact owns a 2014 dodge Ram 2500. The contact stated that while driving approximately 55 MPH, the diesel exhaust fluid warning light and a warning message advising the contact to see the dealer illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. Additionally, the contact…
Suspension
37 complaints · 11%Half of these problems showed up before 32,500 miles. Parts named most often: front.
I noticed that when steering was turned hard left or right and you moved forward, there was a clunk sound. I took into dealer, they found nothing, looking at steering rack in pinion. I noticed cracks in the welds on fram where the control arms are. That very next business day, I received recall for cracked weld on…
The contact owns a 2014 Ram 2500. While driving under 10 MPH and turning right or left, there was a clunking noise from the front suspension and excessive wear on the tires. The vehicle was taken to an independent mechanic where it was diagnosed that the upper and lower ball joints needed to be replaced to pass…
Speed control
32 complaints · 9%Half of these problems showed up before 4,500 miles. Parts named most often: accelerator pedal.
Went to accelerate when the gas pedal went to the floor stuck and reached speeds 110 MPH, hit the brakes thinking I hit cruise control, released brake only to see that it did not slow down, hit the brakes again and put in neutral twice, did not want to turn off key at that time being on a busy highway I-25. The second…
While driving the vehicle I needed to change lanes and speed up. A vehicle was to my right and infront of me. I had to let off the throttle for a second to let the vehicle next to me pass. As I pressed the throttle to accelerate and pass the vehicle in front of me there was no response from the vehicle. There was at…
Fuel system
31 complaints · 9%Half of these problems showed up before 12,500 miles.
While towing a travel trailer, accelerator was applied to allow me to pass some slow semi's. There was no response from the accelerator as I held it down for about 10 seconds. Exhaust brake engaged!! It wasnt even on!! However, I had the cruise control on but not engaged. I quickly engaged the resume feature and used…
After letting up on the accelerator for a moment, then attempting to accelerate, there is no throttle response for 1-2 seconds. In conditions such as changing lanes into faster traffic, or pulling out into traffic from a slow roll, the vehicle decelerates or fails to accelerate, causing a hazard to oncoming traffic.…
Other or unspecified
28 complaints · 8%Half of these problems showed up before 32,500 miles.
While driving at 60 MPH, the truck began shaking violently and it was extremely difficult to steer. Once I reduced my speed down to about 30 MPH the truck came under control again. This has now occurred on three separate occasions. I had it into a dealership the first time and they found nothing. Going in to a…
5" uconnect radio (ra2) responsible for touch screen safety options on top of being other than for just being a "smart" radio for calls and such... When malfunctioning, it refuses to start or "boot up." it will only show a Ram logo when on and driving with no operating features. While the vehicle is off, it is a…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Ram 2500 recalls
Doors and locks: latch
Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began may 23, 2019. Chrysler is expected to notify owners of the expanded population on october 18, 2019. Owners may contact fca US customer service at 1-800-853-1403. Fca US's number for this recall is v44. Note: 2015-2017 my ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18v-486 for this issue.
Full defect summary
Chrysler (fca US llc) is recalling certain 2015-2017 ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 ram 1500, 2500 and 3500 pickup trucks built before april 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On august 29, 2019 chrysler expanded the recall to include an additional 693,128 model year 2013-2014 ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Steering: connection
Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began march 22, 2019. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is v06.
Full defect summary
Chrysler (fca US llc) is recalling certain 2013-2018 ram 3500 and 2014-2018 ram 3500 chassis cab and ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Equipment
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began february 14, 2018. Owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. Chrysler's number for this recall is t82.
Full defect summary
Chrysler (fca US llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Transmission: column shift
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the btsi, and, as necessary, replace it, free of charge. The recall began february 26, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t79.
Full defect summary
Chrysler (fca US llc) is recalling certain 2016-2017 ram 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs, 2011-2017 ram 3500, 4500 and 5500 cab chassis vehicles, 2009-2017 ram 1500 and 2010-2017 ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
Engine: diesel
Risk: The leaking water pump can increase the risk of an engine compartment fire.
Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began february 26, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t51.
Full defect summary
Chrysler (fca US llc) is recalling certain 2013-2017 ram 2500, 3500, 3500 cab chassis, 4500 cab chassis, and 5500 cab chassis vehicles, equipped with cummins 6.7l turbo diesel engines that have concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Wheels and tires: wheels
Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
Fix: Aev will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on august 30, 2017. Owners may contact aev customer service at 1-248-926-0256 extension 500.
Full defect summary
Streetcar orv llc, dba american expedition vehicles (aev) is recalling certain 2013-2017 ram 2500 and 3500 heavy duty trucks, modified by aev to be equipped with cast aluminum katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Air bags: curtain
Risk: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Fix: Chrysler will notify owners, and dealers will update the orc software, free of charge. The recall began june 26, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t25.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2013-2016 ram 1500, ram 2500, and 2014-2016 ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the occupant restraint controller (orc). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Steering
Risk: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on february 24, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r46.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014 ram 2500 trucks and 2013-2014 ram 3500 trucks and cab chassis manufactured october 9, 2012, to july 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.
Equipment: radio/tape deck/cd etc.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a usb drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own usb drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on a
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2013-2015 ram 1500, 2500, 3500, 4500, and 5500, 2015 chrysler 200, chrysler 300, dodge charger, and dodge challenger, 2014-2015 jeep grand cherokee, cherokee, and dodge durango, and 2013-2015 dodge viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Air bags: frontal
Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on september 18, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r36.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2012-2014 ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured january 18, 2011, to october 7, 2014, and equipped with the electronic vehicle information center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Seat belts
Risk: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Fix: Chrysler will notify owners, and dealers will update the occupant restraint control module calibration, free of charge. The recall began on september 8, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r23.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2013-2015 ram 1500, 2500, and 3500 trucks manufactured june 20, 2012, to january 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Fuel system: fuel system, diesel
Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on december 8, 2014. The recall began on april 27, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p65.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2010-2014 ram 2500, 3500, 4500, and 5500 trucks manufactured march 27, 2009, to september 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Electrical: instrument cluster/panel
Risk: Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on november 25, 2013. Owners may contact chrysler at 1-800-247-9753. Chrysler's recall campaign number is n59.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014 ram 1500, 2500, and 3500 trucks manufactured july 1, 2013, through august 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Post recall remedy brake transmission shift interlock (btsi) failure
Summary
The office of defects investigation (odi) has received 14 vehicle owner questionnaire (voq) reports and 6 ewr death & injury (d&I) reports describing post recall remedy failures of the brake transmission shift interlock (btsi) system in certain model year (my) 2013-2018 ram pickup trucks.the subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.the failures of the btsi described in the voqs occurred on vehicles that had all previously been repaired under recall 17v-821 or 18v-100.both recalls address a potential condition which can cause the btsi locking pin to become stuck allowing the transmission to be shifted out of park without
Steering loss due to linkage separation
Summary
On december 17, 2018, NHTSA's office of defects investigation (odi) opened preliminary evaluation pe18016 to investigate alleged drag link failures in the steering system on model year (my) 2015 and 2016 ram 2500 trucks manufactured by fca US, llc (fca). â the drag link failures were found to be due to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen.â â the loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering.â during the course of pe18016, it was found that two styles of drag link
Steering loss due to linkage separation
Summary
On december 17, 2018, NHTSA's office of defects investigation (odi) opened preliminary evaluation (pe) 18-016 to investigate the steering system on model year (my) 2015 and 2016 ram 2500 manufactured by fca US, llc (fca). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to
Software security vulnerability
Summary
On july 23, 2015, fiat chrysler automobiles (fca) launched safety recall 15v-461 to remedy security vulnerabilities in approximately 1.4 million model year (my) 2013 through 2015 vehicles equipped with uconnect head units (hu) 8.4a (ra3 radio) and 8.4an (ra4 radio) manufactured by harman international.on july 24, 2015, the office of defects investigation (odi) opened recall query, rq 15-004, to investigate hu security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other fca vehicles.in an august 11, 2015 letter, fca submitted a second part 573 safety recall report expanding the scope of the uconnect ra4
Questions about the 2014 Ram 2500
- What are the most common problems with the 2014 Ram 2500?
- By NHTSA owner complaints: steering (87 complaints, typically around 48,000 miles); engine (63 complaints, typically around 16,000 miles); transmission (62 complaints, typically around 44,000 miles).
- How many recalls does the 2014 Ram 2500 have?
- 14 recalls listed by NHTSA, the latest from May 9, 2019 (doors and locks). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Ram 2500?
- It is the 3rd most complained-about 2500 model year since 2000, with 344 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.