KnownCarProblems2019 Ram 2500 Problems and Recalls
Owners filed 193 complaints with NHTSA about the 2019 Ram 2500, most often about the fuel system (33% of complaints, typically around 19,000 miles). It is 6th of 15 2500 model years by number of complaints and has 12 recalls.
Most common 2019 Ram 2500 problems
Fuel system
63 complaints · 33%Half of these problems showed up before 19,000 miles. Parts named most often: delivery.
The contact owns a 2019 Ram 2500. The contact stated that the check engine warning light was illuminated. The vehicle was serviced under NHTSA campaign number: 21v880000 (fuel system, diesel); however, the repair failed to fix the vehicle. The contact stated that the check engine warning light remained illuminated…
The contact owns a 2019 Ram 2500. The contact received notification of NHTSA campaign numbers: 22v140000 (service brakes, hydraulic, electronic stability control) and 21v880000 (fuel system, diesel) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and informed the…
Engine
34 complaints · 18%Half of these problems showed up before 6,500 miles.
I purchased a 2019 Ram 2500 truck, and began having issue with the truck dropping into neutral at just over 1000 miles. I went to the dealer and they checked codes, but I didn't make sure they documented it. It seemed to only happen when going in reverse and turning, so I continued to drive it. Then at 6670 miles it…
Truck has cp4 fuel injector pump. Pump can fail without warning. When it fails the pump distroys the fuel rail system. Truck can then leave the occupants in a dangerous situation. When pump shuts down the engine you loose steering and brakes. You also loose the exhaust brake feature. Has not happened on my truck.…
Electrical
29 complaints · 15%Half of these problems showed up before 7,500 miles. Parts named most often: instrument cluster/panel, body control module/bcm, integrated trailer brake control.
My 2019 Ram 2500 limited has the forward collision warning system, however, the system does not function as sold or intended. I have taken the vehicle to multiple dealerships in an attempt to resolved the issue, however neither the dealerships nor fca has any idea how to resolve. Fca customer service believes it may…
Complete reset and coding of all functions governed by the computer system and then a complete shutdown while driving at over 70mph. All systems were indicated to need service. This happened twice on the 17th and has happened once previously.
Transmission
29 complaints · 15%Half of these problems showed up before 6,500 miles.
I purchased a 2019 Ram 2500 truck, and began having issue with the truck dropping into neutral at just over 1000 miles. I went to the dealer and they checked codes, but I didn't make sure they documented it. It seemed to only happen when going in reverse and turning, so I continued to drive it. Then at 6670 miles it…
Transmission intermittently drops out of gear. Most of the time this is when in reverse and moving backwards. All of a sudden you realize you are no longer moving backwards and in some cases rolling forward. On one occasion is has popped out of gear and stopped moving forward leaving me half out of a parallel parked…
Body and structure
25 complaints · 13%Half of these problems showed up before 5,500 miles. Parts named most often: body.
Our tailgate has opened on its own 4 times while we were driving since we have owned the vehicle. It also has shown a notification on the dash that the tailgate is open, but when checked it is closed. I have a video of this, but I don't know if I can upload it. We bought the vehicle in late 2019 and the first event…
This is my second submitted complaint about the tailgate coming open while driving and towing. Have made two complaints to chrysler and taken to dealer. However, nothing is being done because they drive it 10 miles and "can not replicate". Even though they acknowledge extensive recall history on earlier models for…
Other or unspecified
25 complaints · 13%Half of these problems showed up before 9,000 miles.
While in motion on highways and city streets, the uconnect 4c nav system will freeze, reboot or malfunction preventing control of the stereo volume (cannot turn down or off), prevent management of towing settings, disables controls for seat and steering wheel heating (cannot turn off or change preferences), obstructs…
Both cruise control and adaptive cruise control fail to maintain a constant speed over flat/level roadways. When cruise control or adaptive cruise control are engaged the vehicle constantly decelerates and accelerates to maintain speed. Vehicle HVAC system is inadequate, blows cool, not cold, blows cooler from…
Brakes
16 complaints · 8%Half of these problems showed up before 7,000 miles.
My 2019 Ram 2500 limited has the forward collision warning system, however, the system does not function as sold or intended. I have taken the vehicle to multiple dealerships in an attempt to resolved the issue, however neither the dealerships nor fca has any idea how to resolve. Fca customer service believes it may…
The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash into a parked vehicle. During the failure, the brakes were…
Steering
11 complaints · 6%Half of these problems showed up before 4,500 miles.
The contact owns a 2019 Ram 2500. The contact stated that while attempting to reverse into the garage, the gear shifter was placed in reverse, the steering was turned to the extreme right, and the engine stalled without warning. The contact stated that the failure was more prevalent when the steering wheel was turned…
Power steering continues to go out, vibration and "sticking" as I press the brake, and clunking in the suspension. Dealership cannot figure it out!!!!! Vibration occurs constantly, more so on start up. Clunking occurs when going around a turn at any MPH. I have videos to show both issues!
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2019 Ram 2500 recalls
Air bags: inflator
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed december 18, 2025. Owners may contact fca customer service at 1-800-853-1403. Fca's numbers for this recall are c2c, c7c, and c8c. Vehicle identification numbers (vins) involved in this recall will be searchable on NHTSA.gov beginning december 4, 2025.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019 ram 1500 classic, ram 2500, and ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Air bags: inflator
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed february 13, 2025. Owners may contact fca customer service at 1-800-853-1403. Fca's numbers for this recall are 05c, 09c, and 10c.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2016-2019 ram 3500, ram 1500, 2016-2020 ram 2500, and 2016 ram 3500 cab chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Body and structure: hinge and attachments
Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Fix: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed december 22, 2022. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is zb8.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2022 ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Stability control: electronic stability control (esc)
Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Fix: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed march 29, 2022. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is z20.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2022 ram 2500 and 2021-2022 dodge durango vehicles, and 2019-2022 3500 cab chassis with gvwr less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 126, "electronic stability control systems."
Visibility and wipers: linkages
Risk: Reduced visibility increases the risk of a crash.
Fix: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed february 15, 2022. This recall is an expansion of recall number 20v-208. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is z08.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2020 ram 2500 and ram 3500 vehicles, ram 3500 cab chassis, 4500 cab chassis, 5500 cab chassis and 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Fuel system: fuel pump
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will replace the hpfp, update the powertrain control module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on january 4, 2022. Owner notification letters were mailed on may 17, 2022. Phase 2 owner notification letters are expected to be mailed on march 2, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is y78.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2020 ram 2500, 3500 pickup trucks, and ram 3500, 4500, and 5500 cab chassis vehicles equipped with cummins 6.7l turbo diesel engines. The high pressure fuel pump (hpfp) may fail, resulting in a sudden engine stall without warning.
Seat belts: retractor
Risk: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began november 12, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w67.
Full defect summary
Chrysler (fca US llc) is recalling certain 2019 jeep wrangler and ram 2500, 2019-2020 ram 1500 and 2020 jeep gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Backup camera: camera
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an over-the-air (OTA) update available as of may 1, 2020. The recall began april 27, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w30-w37.
Full defect summary
Chrysler (fca US llc) is recalling certain 2020 jeep gladiator and jeep cherokee, 2019-2020 ram 1500 pickup, ram 2500 pickup, ram 3500 pickup, chrysler pacifica, dodge durango, jeep grand cherokee, jeep wrangler, and jeep renegade and 2019 dodge challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rearview mirrors."
Body and structure: structure
Risk: A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Fix: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on july 9, 2020 (ram 2500) and began on october 6, 2020 (ram 3500). Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are w24 and w44.
Full defect summary
Chrysler (fca US llc) is recalling certain 2019-2020 ram 2500 and ram 3500 pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Transmission: automatic transmission
Risk: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began march 2, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w03.
Full defect summary
Chrysler (fca US llc) is recalling certain 2019-2020 ram 2500 and 3500 pickup vehicles equipped with six-speed automatic (68rfe) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Brakes: caliper
Risk: The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.
Fix: Fca US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began october 24, 2019. Owners may contact fca US customer service at 1-800-853-1403. Fca US' number for this recall is v98.
Full defect summary
Chrysler (fca US llc) is recalling certain 2019 ram 2500, 3500 and 3500 cab chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.
Fuel system: fuel system, diesel
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began july 18, 2019. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is v76.
Full defect summary
Chrysler (fca US llc) is recalling certain 2019 ram 2500 and 3500 trucks, and 3500, 4500, and 5500 cab chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
High pressure fuel pump failure
Summary
The office of defects investigation (odi) opened pe21-021 on october 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (my) 2019-2020 ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7l cummins turbodiesel engines. During the investigation, odi sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both fca and bmw, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by fca and bmw.during the investigation fca filed rec
High pressure fuel pump failure
Summary
The office of defects investigation (odi) opened pe21-021 on october 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (my) 2019-2020 ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7l cummins turbodiesel engines.on november 12, 2021, fca filed vehicle recall 21v-880 and equipment recall 21e-094 on the subject population, identifying an `internally failed component? Of the high pressure fuel pump equipped on the 6.7l cummins turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. Discussions with
Questions about the 2019 Ram 2500
- What are the most common problems with the 2019 Ram 2500?
- By NHTSA owner complaints: fuel system (63 complaints, typically around 19,000 miles); engine (34 complaints, typically around 6,500 miles); electrical (29 complaints, typically around 7,500 miles).
- How many recalls does the 2019 Ram 2500 have?
- 12 recalls listed by NHTSA, the latest from December 1, 2025 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2019 a bad year for the Ram 2500?
- It is 6th of 15 2500 model years by number of complaints, with 193 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.