KnownCarProblems2020 Ram 2500 Problems and Recalls
Owners filed 162 complaints with NHTSA about the 2020 Ram 2500, most often about the fuel system (43% of complaints, typically around 16,000 miles). It is 9th of 15 2500 model years by number of complaints and has 10 recalls.
Most common 2020 Ram 2500 problems
Fuel system
70 complaints · 43%Half of these problems showed up before 16,000 miles. Parts named most often: delivery, fuel injection system.
I was traveling and around 655 miles from home. My truck was idleing and started making a loud knocking noise. I turned it off and then it wouldn't start again. I called chrysler roadside assistance and had it towed to the nearest dealer, bluebonnet chrysler dodge and Ram. After my vehicle sat there for 4 days, they…
The contact owns a 2020 Ram 2500. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression the accelerator pedal without warning. The contact then received a notification for NHTSA campaign number: 21v880000 (fuel system, diesel) however, the part to do the recall repair was…
Engine
34 complaints · 21%Half of these problems showed up before 14,000 miles.
The contact owns a 2020 Ram 2500. The contact stated the check engine warning light was illuminated. The vehicle was taken to a dealer where the ecu system was reset. The contact received notification of NHTSA campaign number: 22v835000 (power train) however, the part to do the recall repair was not yet available. The…
The contact owns a 2022 Ram 2500. The contact stated that the vehicle was not properly aligned, and the tires were worn. The dashboard leather had detached. While driving at an undisclosed speed, the windshield wipers became inoperable. Additionally, after it had rained, the contact noticed there was water moving…
Other or unspecified
20 complaints · 12%Have a squeak that started about 200 miles ago, (have 4900 mile on truck). Did some research and many other people have this problem with the 2019-2020 cummins 6.7 motor. It seems to be some sort of pulley or the belt. The truck is brand new with only 4900 miles and should not have any squeak coming from the belts or…
One week after driving off dealers lot the back wheel pressure sensor went bad, now one week after replacing that rear passenger side sensor the front drivers side wheel sensor now has gone bad! I have to test air pressure daily due to no sensor. The vehicle was in motion each time sensor went bad.
Electrical
20 complaints · 12%Parts named most often: starter assembly.
The contact owns a 2020 Ram 2500. The contact stated that while parked, the vehicle failed to start. The contact was able to start the vehicle by banging on the starter underneath the vehicle. The vehicle was taken to the dealer, who informed the contact that the starter needed to be replaced. Additionally, the dealer…
The contact owns a 2020 Ram 2500. The contact stated that after starting the engine, moments later the contact came back to discover fire coming from under the hood of the vehicle. The contact and co-workers used fire extinguishers to extinguish the flames. The vehicle was later towed away. The cause of the failure…
Transmission
20 complaints · 12%Half of these problems showed up before 7,500 miles.
This is the worst truck I've ever purchased, a simple fix needed to the pulley tensioner and the clutch fan is needed..been to dealer twice going a 3rd time . The fuel pump cp4 is a danger to drivers and pedestrians as these trucks are meant for pulling heavy loads and mostly on interstates which makes it a danger.…
Windshield broke . Nothing hit it. I turned the defrost on and it just started cracking. Transmission is slipping DEF pump went out hub caps keep flying off
Brakes
14 complaints · 9%Half of these problems showed up before 24,000 miles. Parts named most often: power assist.
The contact owns a 2020 Ram 2500. The contact stated that on multiple occasions while the brake pedal was depressed, the vehicle failed to engage the connecting trailer as designed. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that…
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA campaign number: 21v880000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that while in a turning lane, another vehicle crashed into the contact's front driver's side. The traction…
Body and structure
11 complaints · 7%Parts named most often: body.
The contact owns a 2022 Ram 2500. The contact stated that the vehicle was not properly aligned, and the tires were worn. The dashboard leather had detached. While driving at an undisclosed speed, the windshield wipers became inoperable. Additionally, after it had rained, the contact noticed there was water moving…
The contact owns a 2020 Ram 2500. The contact stated that while standing directly behind the tailgate, the contact heard an audible "click", and the tailgate independently unlatched and opened, striking the contact's chest, and the contact was forcefully knocked to the ground. Due to the severity of the impact and…
Steering
10 complaints · 6%Half of these problems showed up before 3,000 miles.
While driving down the highway power steering quit working followed along with a light on on the dashboard claiming that power steering failed. It became extremely hard to turn even at highway speeds.
'power steering unavailable service required' message appeared on instrument cluster at 4,596 miles. Power steering failure occurred while driving in light city traffic and stopped at an intersection. The vehicle is difficult to control without power steering assist. Powering car off and on did not clear the error.…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Ram 2500 recalls
Air bags: inflator
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed february 13, 2025. Owners may contact fca customer service at 1-800-853-1403. Fca's numbers for this recall are 05c, 09c, and 10c.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2016-2019 ram 3500, ram 1500, 2016-2020 ram 2500, and 2016 ram 3500 cab chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Body and structure: hinge and attachments
Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Fix: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed december 22, 2022. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is zb8.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2022 ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Transmission: automatic transmission
Risk: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Fix: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed december 29, 2022. Owners may contact fca US, llc customer service at 1-800-853-1403. Chrysler's number for this recall is za3.
Full defect summary
Fca US, llc (chrysler) is recalling certain 2020-2023 ram 2500 and 2020-2022 ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Stability control: electronic stability control (esc)
Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Fix: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed march 29, 2022. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is z20.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2022 ram 2500 and 2021-2022 dodge durango vehicles, and 2019-2022 3500 cab chassis with gvwr less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 126, "electronic stability control systems."
Visibility and wipers: linkages
Risk: Reduced visibility increases the risk of a crash.
Fix: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed february 15, 2022. This recall is an expansion of recall number 20v-208. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is z08.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2020 ram 2500 and ram 3500 vehicles, ram 3500 cab chassis, 4500 cab chassis, 5500 cab chassis and 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Fuel system: fuel pump
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will replace the hpfp, update the powertrain control module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on january 4, 2022. Owner notification letters were mailed on may 17, 2022. Phase 2 owner notification letters are expected to be mailed on march 2, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is y78.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2020 ram 2500, 3500 pickup trucks, and ram 3500, 4500, and 5500 cab chassis vehicles equipped with cummins 6.7l turbo diesel engines. The high pressure fuel pump (hpfp) may fail, resulting in a sudden engine stall without warning.
Visibility and wipers: exterior
Risk: Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began november 5, 2020. Owners may contact fca US customer service at 1-800-853-1403. Chrysler's number for this recall is w70.
Full defect summary
Chrysler (fca US llc) is recalling certain 2020 ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
Backup camera: camera
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an over-the-air (OTA) update available as of may 1, 2020. The recall began april 27, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w30-w37.
Full defect summary
Chrysler (fca US llc) is recalling certain 2020 jeep gladiator and jeep cherokee, 2019-2020 ram 1500 pickup, ram 2500 pickup, ram 3500 pickup, chrysler pacifica, dodge durango, jeep grand cherokee, jeep wrangler, and jeep renegade and 2019 dodge challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rearview mirrors."
Body and structure: structure
Risk: A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Fix: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on july 9, 2020 (ram 2500) and began on october 6, 2020 (ram 3500). Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are w24 and w44.
Full defect summary
Chrysler (fca US llc) is recalling certain 2019-2020 ram 2500 and ram 3500 pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Transmission: automatic transmission
Risk: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began march 2, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w03.
Full defect summary
Chrysler (fca US llc) is recalling certain 2019-2020 ram 2500 and 3500 pickup vehicles equipped with six-speed automatic (68rfe) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
High pressure fuel pump failure
Summary
The office of defects investigation (odi) opened pe21-021 on october 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (my) 2019-2020 ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7l cummins turbodiesel engines. During the investigation, odi sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both fca and bmw, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by fca and bmw.during the investigation fca filed rec
High pressure fuel pump failure
Summary
The office of defects investigation (odi) opened pe21-021 on october 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (my) 2019-2020 ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7l cummins turbodiesel engines.on november 12, 2021, fca filed vehicle recall 21v-880 and equipment recall 21e-094 on the subject population, identifying an `internally failed component? Of the high pressure fuel pump equipped on the 6.7l cummins turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. Discussions with
Questions about the 2020 Ram 2500
- What are the most common problems with the 2020 Ram 2500?
- By NHTSA owner complaints: fuel system (70 complaints, typically around 16,000 miles); engine (34 complaints, typically around 14,000 miles); other or unspecified (20 complaints).
- How many recalls does the 2020 Ram 2500 have?
- 10 recalls listed by NHTSA, the latest from January 16, 2025 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Ram 2500?
- It is 9th of 15 2500 model years by number of complaints, with 162 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.