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2007 Chevrolet Suburban Problems and Recalls
Owners filed 292 complaints with NHTSA about the 2007 Chevrolet Suburban, most often about the air bags (50% of complaints, typically around 121,500 miles). It is 4th of 25 Suburban model years by number of complaints and has 4 recalls.
Most common 2007 Chevrolet Suburban problems
Air bags
146 complaints · 50%Half of these problems showed up before 121,500 miles.
Takata recall this airbag recall is taking a long time to get finalized with gm and the NHTSA and I am getting concerned that if I were to get into a wreck, will the airbag perform as it should or is there a problem with my airbag. Any idea when gm will get the info back from NHTSA to know if there will be a recall…
The contact owns a 2007 Chevrolet Suburban. The contact stated that while parked, the air bags located on the both front doors deployed inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 119,000.
Body and structure
42 complaints · 14%Half of these problems showed up before 70,000 miles. Parts named most often: body.
Just using the door handle to get into my Suburban on the passenger side like any reasonable person, not roughly or bearing weight, and the plastic handle broke and pulled out on one end. Same breakage occurred with rear door as well when one of my children was opening the door. Made the folks at our local Chevrolet…
Dash has been cracking for 2-3 years. Dealer refuses to document or remedy. Says vehicle is outside of warranty. This is a safety concern if the air bags go off or if a child was to reach up and touch the crack. It is razor sharp. 3 cracks total. Vehicle is garage kept and not sitting in the sun.
Other or unspecified
38 complaints · 13%Half of these problems showed up before 97,500 miles.
The chrome on the inside door handles is splitting causing driver and/or passengers to cut their fingers while opening the doors to exit when the vehicle is stationary.
The dashboard around the airbag has cracked in multiple places. This is alarming as the integrity of the dash/ air bag is now at risk. Should theses airbags deploy I am afraid the plastic will hit myself or worse my wife and family.
Engine
33 complaints · 11%Half of these problems showed up before 108,000 miles. Parts named most often: engine.
Oil consumption - after advising terry labonte Chevrolet (greensboro, nc) of oil consumption issues from 60k thru 99k and former diagnostics completed by collins Chevrolet (mt. Airy, nc) @ 55k 59k & 60k gm is unwilling to make repair under warranty at 121k stating that no notes were recorded of incidents upon prior…
The contact owns a 2007 Chevrolet Suburban. The contact sated that the engine warning light illuminated. The vehicle was taken to a private mechanic where it was diagnosed that the throttle body sensor needed to be replaced. The vehicle was repaired but the remedy repair failed. The approximate failure mileage was…
Electrical
25 complaints · 9%Half of these problems showed up before 72,000 miles. Parts named most often: wiring, 12v/24v/48v battery, instrument cluster/panel.
The contact owns a 2007 Chevrolet Suburban. The contact stated that the radio and the entire instrument panel failed. The contact also stated that he would smell gasoline while driving the vehicle. The vehicle was then taken to the dealer for inspection where they stated that a sensor for the throttle body needed to…
Our vehicle started to use between one quart and 2 quarts between oil changes. At sometime before this the heater stopped working on the windshield washer fluid. The dvd player stopped working around 75,000 miles. At 79,0911 miles the service air bags light came on. We are not new to owning suburbans. This is our…
Doors and locks
11 complaints · 4%Half of these problems showed up before 55,500 miles. Parts named most often: doors.
2007 Chevrolet Suburban interior door handles are peeling the top layer of metal off. This metal exposes extremely sharp surfaces. Two members of my family have cut their fingers on the door handles.
I attempted to open my driver side door. The chrome is beginning to peel off and it sliced into my middle finger. My wife cut her finger on the chrome handle yesterday.
Fuel system
11 complaints · 4%Half of these problems showed up before 76,500 miles. Parts named most often: storage.
The contact owns a 2007 Chevrolet Suburban. The contact stated that fuel could be smelled from the interior cabin of the vehicle. The contact made repairs to the fuel system but none of the repairs remedied the odor. The contact was able to determine that the fuel tank was leaking and replaced the fitted. The contact…
2007 Suburban vehicle came to a stop 25ft behind several stopped cars at a red light. Without provocation, the vehicle strongly accelerated/surged forward while the brakes were engaged. Driver continued to attempt to stop the vehicle by repeatedly hitting the brake pedal, but with no success. Passenger in vehicle…
Seat belts
9 complaints · 3%Half of these problems showed up before 135,000 miles. Parts named most often: front.
Rear seatbelts are falling apart...the base where the buckle clasps into. Doesn't happen in the drive or passenger seats, just the back two rows.
I purchased my 2007 Chevrolet Suburban brand new in 2007. I think the mileage is somewhere around 150,000 but not sure because the odometer cluster went out on the vehicle several years ago. Also, my door handles are starting to peel apart which are cutting my hands and my children's hands. One incident it sliced my…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2007 Chevrolet Suburban recalls
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Gm will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on february 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on september 20, 2021. Owners may contact chevrolet customer service at 1-800-222-1020, cadillac customer service at 1-800-458-8006, and gmc customer service at 1-800-462-8782. Gm's number for this recall is n212328780.
Full defect summary
General motors, llc (gm) is recalling certain 2009 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 1500, sierra 2500, sierra 3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." additionally, gm is recalling certain 2007-2008 cadillac escalade, escalade esv, and escalade ext, chevrolet avalanche, silverado 1500, suburban, tahoe, gmc sierra 1500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, mo
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Gm will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on february 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on march 1, 2021. Owners may contact chevrolet customer service at 1-800-222-1020; cadillac customer service at 1-800-458-8006; and gmc customer service at 1-800-462-8782. Gm's number for this recall is n212328760.
Full defect summary
General motors, llc (gm) is recalling certain 2007-2011 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, suburban, tahoe, gmc sierra 1500, yukon, yukon xl, and 2009-2011 chevrolet silverado 2500, silverado 3500, gmc sierra 2500 and sierra 3500 vehicles originally sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." additionally, gm is recalling certain 2007-2008 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, suburban, tahoe, gmc sierra 1500, yukon, yukon xl vehicles originally sold, or ever registered, in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missou
Electrical: electrical system
Risk: It is possible for the heated washer module to ignite and a fire may occur.
Fix: Dealers will permanently disable and remove the heated washer fluid module. An updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. The safety recall began on june 11, 2010. Owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, gmc at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com.
Full defect summary
Gm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). A recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. However, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. These incidents resulted from a new failure mode attributed to the device's thermal protection feature. The significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamb
Electrical: electrical system
Risk: This may cause other electrical features to malfunction, create an odor, or cause smoke increasing the risk of a fire.
Fix: Dealers will install a wire harness with an in-line fuse free of charge. The recall began on september 12, 2008. Owners may contact buick at 1-866-608-8080; cadillac at 1-800-982-2339 or http://www.cadillac.com; chevrolet at 1-800-630-2438; saturn at 1-800-972-8876 or http://www.saturn.com, gmc at 1-866-996-9436; or hummer at 1-800-732-5493; or through their website at <a href=http://www.gmownercenter.com>http://www.gmownercenter.com</a> .
Full defect summary
Gm is recalling 857,735 my 2006-2008 buick lucerne; cadillac dts; hummer h2; my 2007-2008 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl, saturn outlook; and my 2008 buick enclave vehicles equipped with a heated wiper washer fluid system. A short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Questions about the 2007 Chevrolet Suburban
- What are the most common problems with the 2007 Chevrolet Suburban?
- By NHTSA owner complaints: air bags (146 complaints, typically around 121,500 miles); body and structure (42 complaints, typically around 70,000 miles); other or unspecified (38 complaints, typically around 97,500 miles).
- How many recalls does the 2007 Chevrolet Suburban have?
- 4 recalls listed by NHTSA, the latest from February 5, 2021 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2007 a bad year for the Chevrolet Suburban?
- It is 4th of 25 Suburban model years by number of complaints, with 292 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.