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2014 Chevrolet Suburban Problems and Recalls

Owners filed 59 complaints with NHTSA about the 2014 Chevrolet Suburban, most often about the other or unspecified (29% of complaints, typically around 59,000 miles). It is 22nd of 25 Suburban model years by number of complaints and has 3 recalls.

Complaints59
Recalls3
Crashes reported0
Fires reported1
Injuries reported2

Most common 2014 Chevrolet Suburban problems

  1. Other or unspecified

    17 complaints · 29%

    Half of these problems showed up before 59,000 miles.

    This 2014 Chevrolet Suburban was purchased by my husband in 2017. Cracks have started at both top corners of the airbag compartment. According to information found on the internet, this is a common occurrence, gm is aware of it but chooses to ignore it. It seems to me, this type of cracking could effect the…
    Owner report to NHTSA, 2018, at 63,000 miles
    The driver side and rear passenger side outside door handles cracked on the inside. The dash is getting a big crack above the steering wheel.
    Owner report to NHTSA, 2016, at 52,000 miles
  2. Air bags

    15 complaints · 25%

    Half of these problems showed up before 55,000 miles.

    The dash where the airbag connects has cracked. Any time I search the internet for this issue it seams a very high majority have the same issue.
    Owner report to NHTSA, 2016, at 47,000 miles
    This 2014 Chevrolet Suburban was purchased by my husband in 2017. Cracks have started at both top corners of the airbag compartment. According to information found on the internet, this is a common occurrence, gm is aware of it but chooses to ignore it. It seems to me, this type of cracking could effect the…
    Owner report to NHTSA, 2018, at 63,000 miles
  3. Body and structure

    8 complaints · 14%

    Half of these problems showed up before 61,000 miles. Parts named most often: body.

    Dashboard is cracking and non-repairable. My research finds that this issue has happened to a vast number of 2007-2014 gm vehicles, that dealerships and gm are refusing to fix the dashboards, and that the dashboards continue to break down, creating more potential for hazard.
    Owner report to NHTSA, 2017, at 72,000 miles
    The dashboard has cracked, starting towards the windshield and travelling towards the steering wheel. There was no impact, it has cracked on it's own over time. The manufacturer would not fix it under warranty.
    Owner report to NHTSA, 2018, at 50,000 miles
  4. Electrical

    7 complaints · 12%

    Half of these problems showed up before 69,500 miles.

    Intermittent electrical short - radio no power, dvd no power. Intermittent electrical short - stability control displaying after power restored. Intermittent electrical short and he vehicle stalled on 09/21/2017
    Owner report to NHTSA, 2017, at 69,719 miles
    After parking the vehicle and turning off the engine when the key is pulled out of the ignition the power doors wont release and power windows wont work. When starting the vehicle and turning back off this fixes the problem. This occurs anywhere and specific to parking the vehicle. The remote start works…
    Owner report to NHTSA, 2019, at 50,000 miles
  5. Transmission

    5 complaints · 9%

    After returning from a trip and when pulling into a parking lot the transfer case shifted from 2 wheel drive into 4 wheel low on its own. No error lights came on. The indicator light did not reflect the change into low gear. The typical clunk of the transfer case shifting and difficulty turning on dry pavement were…
    Owner report to NHTSA, 2016, at 50,000 miles
    The transmission keeps slipping between 1st and 2nd gear and having difficulty shifting out of reverse with only 80,000 miles. I have taken it to maus Chevrolet (tampa, fl) several times and the problem is not being fixed. No reason for the transmission to fail at 80,000 miles but there is no recall.
    Owner report to NHTSA, 2019, at 80,000 miles
  6. Suspension

    4 complaints · 7%

    When turning on the vehicle the lights will power surge. One day the vehicle just didn't start. The next day it started and as I was driving down the road I lost thermostat control, the power locks were involuntarily going up and down, the radio shut off, and the speedometer and gauges all went to the left and were…
    Owner report to NHTSA, 2020, at 100,000 miles
  7. Seats

    3 complaints · 5%

    I use my seat warmer most of he time however when driving about 6 hours I suffered burns/blisters to both sides of my butt. The seat didn't catch fire or melt , neither did my shorts. I did not seek medical attention I am caring for the burns at home I would like this investigated .... Updated 09/30/15 updated…
    Owner report to NHTSA, 2015, at 39,000 miles
    Would get intermittent air bag warning light. Took it to one dealership and found no codes. Later I figured out it would only be on with a passenger in the seat and took it to another dealership where it was found to be the passenger presence module. With the light on the airbag will not deploy. Filed the complaint…
    Owner report to NHTSA, 2018, at 43,988 miles
  8. Brakes

    3 complaints · 5%

    Emergency brake pedal is the problem. It is mounted tooooo high, close to the bottom of dash- board and toooo far to the left. It makes it very, very difficult to get the proper leverage to apply, especially if wearing boots or work shoes. When I engaged it that time my ankle "popped". At first, the loud noise caused…
    Owner report to NHTSA, 2015, at 12,000 miles
    I have had my caliper bolt come loose and was completely missing two times, on two different wheels, and different times. The first time, it cause the caliper to partially disengage and wedge into the rim, cracking it. The second time, it was detected by the horrendous noise and clacking made by the loose caliper…
    Owner report to NHTSA, 2020, at 100,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2014 Chevrolet Suburban recalls

  1. Air bags: inflator module

    NHTSA 21V054000 · February 5, 2021 · 1,778,128 vehicles

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Fix: Gm will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on february 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on may 11, 2021. A second owner notification letter was mailed to all other owners on january 24, 2022. Owners may contact chevrolet customer service at 1-800-222-1020; cadillac customer service at 1-800-458-8006; and gmc customer service at 1-800-462-8782. Gm'

    Full defect summary

    General motors, llc (gm) is recalling certain 2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally gm is recalling certain 2011-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, yukon xl and 2011-2013 cadillac escalade ext, chevrolet avalanche, silverado 1500, and gmc sierra 1500 vehicles originally sold, or ever registered, in the states of az, ar, de, dc, il, in, ks, ky, md, mo, ne, nv, nj, nm, nc, oh, ok, pa, tn, va, and wv or "zone b." additionally, gm is recalling certain 2010-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, sub

  2. Electrical: electrical system

    NHTSA 14V614000 · October 1, 2014 · 106,307 vehicles

    Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

    Fix: Gm will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on december 26, 2014. Owners may contact gm customer service at 1-800-521-7300 (buick), 1-800-458-006 (cadillac), 1-800-222-1020 (chevrolet), and 1-800-462-8782 (gmc). Gmâ’s number for this recall is 14515.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2013-2014 cadillac cts, escalade, escalade esv, chevrolet suburban, tahoe, gmc yukon, and yukon xl, and 2014 buick enclave, chevrolet express, impala, silverado hd, traverse, gmc acadia, savana, and sierra hd vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

  3. Brakes: service brakes, hydraulic

    NHTSA 13V342000 · August 6, 2013 · 10 vehicles

    Risk: Loose caliper bolts may cause reduced braking performance and result in lengthened stopping distances, increasing the risk of a crash.

    Fix: Gm will notify owners, and dealers will inspect the bolts on both rear brake caliper brackets. Any bolts found loose will be replaced and tightened. This service will be performed, at no charge. Owners may contact chevrolet at 1-800-222-1020 and gmc at 1-800-462-8782. Gm's recall number is 13247.

    Full defect summary

    General motors is recalling certain model year 2014 chevrolet suburban vehicles manufactured july 9, 2013, through july 22, 2013; and 2014 chevrolet tahoe vehicles manufactured july 16, 2013, through july 23, 2013; and model year 2014 gmc yukon vehicles manufactured july 13, 2013, through july 18, 2013; and model year 2014 gmc yukon xl vehicles manufactured on july 22, 2013. The rear brake caliper bolts may not be fully tightened. Thus, these vehicles fail to conform to the requirements of federal motor vehicle safety standard (fmvss) no. 135, "light vehicle brake systems."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2014 Chevrolet Suburban

What are the most common problems with the 2014 Chevrolet Suburban?
By NHTSA owner complaints: other or unspecified (17 complaints, typically around 59,000 miles); air bags (15 complaints, typically around 55,000 miles); body and structure (8 complaints, typically around 61,000 miles).
How many recalls does the 2014 Chevrolet Suburban have?
3 recalls listed by NHTSA, the latest from February 5, 2021 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2014 a bad year for the Chevrolet Suburban?
It is 22nd of 25 Suburban model years by number of complaints, with 59 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Chevrolet Suburban years

Chevrolet Suburban problems by year