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2016 Mercedes-Benz Gla 250 Problems and Recalls
Owners filed 50 complaints with NHTSA about the 2016 Mercedes-Benz Gla 250, most often about the other or unspecified (34% of complaints). It is the 2nd most complained-about Gla 250 model year since 2000 and has 4 recalls.
Most common 2016 Mercedes-Benz Gla 250 problems
Other or unspecified
17 complaints · 34%Driving 70 MPH on highway, 12k miles on my 2016 car and the sunroof exploded out the top of my car. Sounded like a shotgun blast, shreds of glass everywhere. No warnings, sounds, any idea about to occur.
Engine
16 complaints · 32%Half of these problems showed up before 43,500 miles. Parts named most often: exhaust system.
I was driving my car in motion and without any warning, the car decelerated and subsequently stalled while I was traveling on I-85 in gaffney south carolina. It went from 50 to 0 leaving me stranded on the highway. It was towed to mercedes benz of south charlotte where I was told that it was complete engine failure
On august 4th, 2018, september 21st ,2018 and january 10th, 2019, my 2016 Mercedes-Benz Gla 250 shutdown in the middle of the road. Specifically, in all 3 occasions mentioned above, my vehicle shut-downed and became disabled and non-operational, abruptly and without any warnings while driving. The occurrence on…
Air bags
8 complaints · 16%The contact owns a 2016 Mercedes-Benz gla250. The contact received notification of NHTSA campaign number: 17v627000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Occasionally, the vehicle failed…
The contact owns a 2016 Mercedes-Benz gla250. The contact stated while at a traffic light the vehicle stalled and shifted into neutral. The vehicle failed to shift into gear. The contact received notification of NHTSA campaign number: 17v627000 (air bags) however, the part to do the recall repair was not yet…
Electrical
6 complaints · 12%The contact owns a 2016 Mercedes-Benz gla250. The contact received notification of NHTSA campaign number: 17v627000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Occasionally, the vehicle failed…
Fuel system
6 complaints · 12%I was driving my car in motion and without any warning, the car decelerated and subsequently stalled while I was traveling on I-85 in gaffney south carolina. It went from 50 to 0 leaving me stranded on the highway. It was towed to mercedes benz of south charlotte where I was told that it was complete engine failure
The contact owns a 2016 mercedes benz gla. The contact stated that the check engine light had appeared on the instrument panel. The vehicle was taken to a dealer where a diagnostic was performed. The dealer determined that the crankcase ventilation valve had malfunctioned which blocked the actuator. As a result, both…
Transmission
4 complaints · 8%The contact owns a 2016 Mercedes-Benz gla250. The contact stated while at a traffic light the vehicle stalled and shifted into neutral. The vehicle failed to shift into gear. The contact received notification of NHTSA campaign number: 17v627000 (air bags) however, the part to do the recall repair was not yet…
Brakes
3 complaints · 6%The rear automatic parking brakes sometimes do not release after driving in the rain or through puddles. This happens after the car is parked for a few hours. So far, the brakes have broken free after applying an extra amount of gas. Then, a loud bang is heard when the brakes let go. This concerns me because what if…
Visibility and wipers
3 complaints · 6%Parts named most often: sun/moon roof assembly, fixed panaramic roof/sky light assembly.
The contact owns a 2016 Mercedes-Benz gla250. The contact stated that the sunroof panel had detached, allowing wind and debris to enter the vehicle. The vehicle was taken to an unknown dealer, who informed the contact that the VIN was not included in NHTSA campaign number: 21v197000 (structure). The unknown dealer…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2016 Mercedes-Benz Gla 250 recalls
Body and structure: roof and pillars
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on august 2, 2024. Owner notification letters will be mailed in phases, on, march 22,2024, and august 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21v-197.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2014-2020 c-class, cla, gla, s-class, glc, and gle vehicles. Please refer to mbusa's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Body and structure: roof and pillars
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: Mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on september 3, 2021 and october 26, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2020 c300 coupe, c43 coupe amg, c43 amg, 2015-2020 c300, gla250, 2016-2018 c350e, cla45 coupe amg, 2015 c400, s65 amg, 2015-2019 c63 amg, 2016 c450, 2015-2016 gla45 amg, s600, 2016-2020 glc300, 2017-2019 glc43 amg, gle43 coupe amg, 2014-2019 cla250 coupe, 2014-2015 cla45 amg, 2018 glc63 amg, 2014-2017 s550, 2018-2020 s450, 2016-2019 gle63 coupe amg, 2016 gle450 coupe, 2014-2020 s63 amg, 2018-2019 s560, and 2019 glc350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Infotainment and connectivity: communication
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: Mbusa has initiated an over the air (OTA) remote update. Mbusa will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Air bags: frontal
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in december 6, 2017. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wago
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Front roof panel detachment
Summary
On january 8, 2021, after ongoing review with mercedes benz, the national highway traffic safety administration (NHTSA) office of defects investigation (odi) opened pe21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 mercedes-benz (mercedes) c-class vehicles.the subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhe
Questions about the 2016 Mercedes-Benz Gla 250
- What are the most common problems with the 2016 Mercedes-Benz Gla 250?
- By NHTSA owner complaints: other or unspecified (17 complaints); engine (16 complaints, typically around 43,500 miles); air bags (8 complaints).
- How many recalls does the 2016 Mercedes-Benz Gla 250 have?
- 4 recalls listed by NHTSA, the latest from December 15, 2023 (body and structure). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2016 a bad year for the Mercedes-Benz Gla 250?
- It is the 2nd most complained-about Gla 250 model year since 2000, with 50 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.