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2018 Mercedes-Benz Gla 250 Problems and Recalls
Owners filed 49 complaints with NHTSA about the 2018 Mercedes-Benz Gla 250, most often about the engine (25% of complaints, typically around 30,000 miles). It is the 3rd most complained-about Gla 250 model year since 2000 and has 12 recalls.
Most common 2018 Mercedes-Benz Gla 250 problems
Engine
12 complaints · 25%Half of these problems showed up before 30,000 miles. Parts named most often: exhaust system.
The contact owns a 2018 Mercedes-Benz gla250. The contact stated while driving at various speeds and attempting to accelerate, the vehicle hesitated and jerked abnormally before accelerating. The contact stated that the failure also occurred while accelerating from the vehicle idling. The check engine warning light…
Car battery dies if vehicle not driven often and/or for longer distances. This was not explained at time of sale nor does manual mention. There is no warning light that battery is low. No fix. Told I should hook up to trickle charger. Vehicle is stationary.
Other or unspecified
10 complaints · 20%Electrical
10 complaints · 20%At 1:10 am the 2018 mercedes benz gla spontaneously caught fire. The car was parked in my garage and had not been used in over 6 hours. The car had 11,000 miles on it. It was last serviced by mb of coconut creek one month earlier for the routine 10k service. The only problem we had with the car was once the…
The contact owns a 2018 Mercedes-Benz Gla 250. The contact stated that while driving at various speeds, various warning lights, including the check engine, TPMS (tire pressure monitoring system), oil, and other warning lights, were intermittently illuminated. The vehicle was taken to a dealer for a diagnostic test…
Air bags
6 complaints · 12%The contact owns a 2018 Mercedes-Benz gla250. The contact received notification of NHTSA campaign number: 17v627000 (air bags). The contact stated that the recall repair was exceeding a reasonable amount of time. The manufacturer was notified and informed the contact that they did not have any information about the…
The contact owns a 2018 Mercedes-Benz gla250. The contact stated that the air bag warning light was illuminated on the instrument panel. Over time, the steering wheel started making an abnormal clicking sound while driving at various speeds. The contact also stated that the electrical features on the steering ceased…
Transmission
6 complaints · 12%The contact owns a 2018 Mercedes-Benz gla250. The contact stated while his wife was driving and the vehicle was stationary at a traffic light, the vehicle shifted independently into neutral(n). The contact stated no warning light was illuminated. The driver restarted the vehicle and was able to continue driving to her…
The contact owns a 2018 Mercedes-Benz gla250. The contact stated while driving 25 MPH, the transmission unintendedly shifted to neutral. No warning light was illuminated; however, the message "transmission error" was displayed on the instrument panel. The vehicle was taken back to the residence. A dealer was not…
Fuel system
6 complaints · 12%The contact owns a 2018 mercedes benz Gla 250. The contact stated while the vehicle was parked, it was discovered that there was a fuel leakage. The hazard warning light was illuminated. The contact did research and discovered NHTSA campaign number: 21v961000 (fuel system, gasoline) however, the VIN was not included.…
Wheels and tires
5 complaints · 10%You would always need to think and search where you are going to invest your money regardless of car brand name... Yes, non of the (8) airbags equipped in my brand new 2018 car, as claimed by mercedes benz (distributed in various locations within the car), along with the modern sophisticated safety technology as…
The contact owns a 2018 Mercedes-Benz gla250 equipped with bridgestone dueler h/l 400 tires, size: 235/50r18 (na). While driving 30-35 MPH, chunks of tread started to separate from the tires without warning. The vehicle was towed to the contact's residence. The failure was not diagnosed or repaired. Carmax (8611 s la…
Body and structure
4 complaints · 8%Parts named most often: body.
You would always need to think and search where you are going to invest your money regardless of car brand name... Yes, non of the (8) airbags equipped in my brand new 2018 car, as claimed by mercedes benz (distributed in various locations within the car), along with the modern sophisticated safety technology as…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2018 Mercedes-Benz Gla 250 recalls
Body and structure: roof and pillars
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on august 2, 2024. Owner notification letters will be mailed in phases, on, march 22,2024, and august 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21v-197.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2014-2020 c-class, cla, gla, s-class, glc, and gle vehicles. Please refer to mbusa's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Infotainment and connectivity: auto crash notification
Risk: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed july 8, 2022. Owner notification letters will be mailed in phases, on july 8, 2022, may 17, 2024, july 29, 2024, and september 27, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers are for this recall is 2022060005 and 2023110006.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Steering
Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Fix: Mbusa will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed july 23, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021060001.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017 b250e, cla250, 2017-2018 amg cla45, gla250, and amg gla45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Body and structure: roof and pillars
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: Mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on september 3, 2021 and october 26, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2020 c300 coupe, c43 coupe amg, c43 amg, 2015-2020 c300, gla250, 2016-2018 c350e, cla45 coupe amg, 2015 c400, s65 amg, 2015-2019 c63 amg, 2016 c450, 2015-2016 gla45 amg, s600, 2016-2020 glc300, 2017-2019 glc43 amg, gle43 coupe amg, 2014-2019 cla250 coupe, 2014-2015 cla45 amg, 2018 glc63 amg, 2014-2017 s550, 2018-2020 s450, 2016-2019 gle63 coupe amg, 2016 gle450 coupe, 2014-2020 s63 amg, 2018-2019 s560, and 2019 glc350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Infotainment and connectivity: auto crash notification
Risk: A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began march 31, 2021. Letters for the owners of the 9 additional vehicles were mailed july 9, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021030005.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles. On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.
Infotainment and connectivity: auto crash notification
Risk: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began march 12, 2021. Owners may contact mbusa customer service at 1-877-762-8267. Mbusa's number for this recall is 2021020025.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles. Please refer to the part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Seat belts: rear/other
Risk: The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.
Fix: Mbusa will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began september 13, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019080010.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2018-2019 gla250 and gla250 4matic vehicles. The left anchor plate of the rear middle seatbelt may be loose.
Seats
Risk: If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.
Fix: Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall began april 6, 2019. Owners may contact mercedes-benz's customer service at 1-800-367-6372. Mercedes' number for this recall is 2019030003.
Full defect summary
Mercedes-benz USA, llc (mercedes) is recalling certain 2018-2019 gla-250 and gla250 4matic vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to federal motor safety standard (fmvss) number 225, "child restraint anchorage systems."
Air bags: side/window
Risk: Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.
Fix: Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. The recall began april 12, 2019. Owners may contact mercedes customer service at 1-800-367-6372. Mbusa's number for this recall is 2019030006.
Full defect summary
Mercedes-benz USA, llc (mercedes) is recalling certain 2018-2019 gla250 and gla250 4matic vehicles. The sunroof bonding may allow water to leak into the vehicle.
Child Seat: connector/clip
Risk: If the top tether anchorage point is missing, a child seat will not be able to be properly installed in the center rear seat position, increasing the risk of injury.
Fix: Mbusa will notify owners, and dealers will replace the rear seat backrest, free of charge. The recall began august 15, 2018. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2018 mercedes-benz gla250 and gla250 4matic vehicles. The child seat top tether anchorage point on the center position of the rear seat may not have been installed. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 225, "child restraint anchorage systems."
Lights: headlights
Risk: Reduced headlight range can affect visibility and increase the risk of a crash.
Fix: Mbusa owns the affected vehicles. Dealers will inspect the headlight adjustment, correcting it as necessary, free of charge. The recall began on october 27, 2017. Owners may contact mbusa customer service at 1-877-496-3691. Mbusa's number for this recall is 2017100009.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2018 gla250 4matic vehicles. The low beam headlight settings on these vehicles may deviate from the required specification, reducing the range of light. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
Air bags: frontal
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in december 6, 2017. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wago
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Front roof panel detachment
Summary
On january 8, 2021, after ongoing review with mercedes benz, the national highway traffic safety administration (NHTSA) office of defects investigation (odi) opened pe21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 mercedes-benz (mercedes) c-class vehicles.the subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhe
Questions about the 2018 Mercedes-Benz Gla 250
- What are the most common problems with the 2018 Mercedes-Benz Gla 250?
- By NHTSA owner complaints: engine (12 complaints, typically around 30,000 miles); other or unspecified (10 complaints); electrical (10 complaints).
- How many recalls does the 2018 Mercedes-Benz Gla 250 have?
- 12 recalls listed by NHTSA, the latest from December 15, 2023 (body and structure). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2018 a bad year for the Mercedes-Benz Gla 250?
- It is the 3rd most complained-about Gla 250 model year since 2000, with 49 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.