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2019 Mercedes-Benz Gla 250 Problems and Recalls
Owners filed 29 complaints with NHTSA about the 2019 Mercedes-Benz Gla 250, most often about the transmission (41% of complaints, typically around 47,500 miles). It is 5th of 13 Gla 250 model years by number of complaints and has 11 recalls.
Most common 2019 Mercedes-Benz Gla 250 problems
Transmission
12 complaints · 41%Half of these problems showed up before 47,500 miles. Parts named most often: automatic transmission, driveline.
The contact owns a 2019 Mercedes-Benz gla250. The contact stated that while his son was driving approximately 55 MPH, the transmission erroneously shifted to neutral causing the vehicle to lose motive power and stall. Moments later the vehicle was restarted, and the vehicle operated normally. The vehicle was later…
The contact owns a 2019 Mercedes-Benz gla250. The contact stated that while driving at an undisclosed speed, the transmission inadvertently shifted into neutral(n). No warning light was illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The…
Other or unspecified
6 complaints · 21%Air bags
4 complaints · 14%The contact was leasing the 2019 mercedes benz gla250. The contact stated that while stopped she attempted to shift to park however, the vehicle shifted into reverse as she crashed into an unknown object. The contact stated that the vehicle then went into drive at crashed into a truck. The side air bags deployed but…
Steering
4 complaints · 14%The contact owns a 2019 Mercedes-Benz gla250. The contact stated while driving 30 MPH, the vehicle lost power steering functionality and the vehicle independently turned off. The contact pulled over to the side of the road and restarted the vehicle. Several unknown warning lights were illuminated. The vehicle was…
Brakes
3 complaints · 10%Parts named most often: antilock/traction control/electronic limited slip.
The contact was leasing the 2019 mercedes benz gla250. The contact stated that while stopped she attempted to shift to park however, the vehicle shifted into reverse as she crashed into an unknown object. The contact stated that the vehicle then went into drive at crashed into a truck. The side air bags deployed but…
The contact owns a 2019 Mercedes-Benz gla250. The contact stated while driving 30 MPH, the vehicle lost power steering functionality and the vehicle independently turned off. The contact pulled over to the side of the road and restarted the vehicle. Several unknown warning lights were illuminated. The vehicle was…
Engine
3 complaints · 10%The contact owns a 2019 Mercedes-Benz gla250. While the contact's wife was driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic where it was…
Driver assistance
3 complaints · 10%Parts named most often: automatic emergency braking, warning, warnings.
Fuel system
3 complaints · 10%The contact owns a 2019 Mercedes-Benz gla250. The contact stated that while the vehicle was idling, there was an abnormally strong fuel odor inside and outside of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that fuel was leaking from the fuel rails at the fuel injectors. The…
The contact owns a 2019 Mercedes-Benz gla250. The contact stated that on several occasions while driving at various speeds and while parked, the contact observed a gasoline odor in the cabin of the vehicle and outside the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2019 Mercedes-Benz Gla 250 recalls
Body and structure: roof and pillars
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on august 2, 2024. Owner notification letters will be mailed in phases, on, march 22,2024, and august 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21v-197.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2014-2020 c-class, cla, gla, s-class, glc, and gle vehicles. Please refer to mbusa's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Infotainment and connectivity: auto crash notification
Risk: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed july 8, 2022. Owner notification letters will be mailed in phases, on july 8, 2022, may 17, 2024, july 29, 2024, and september 27, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers are for this recall is 2022060005 and 2023110006.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Fuel system: injectors
Risk: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Fix: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed april 22, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for the recall is 2022030003.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2019 amg g63, c300, e300, g550, amg gt63, amg gt53, 2019-2020 a220, gla250, glc300, 2016 c300, 2020 amg a35, amg c43, amg c63, cla250, e350, e450, glb250, gle450, gls450, gls580, s560, and sl550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Body and structure: roof and pillars
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: Mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on september 3, 2021 and october 26, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2020 c300 coupe, c43 coupe amg, c43 amg, 2015-2020 c300, gla250, 2016-2018 c350e, cla45 coupe amg, 2015 c400, s65 amg, 2015-2019 c63 amg, 2016 c450, 2015-2016 gla45 amg, s600, 2016-2020 glc300, 2017-2019 glc43 amg, gle43 coupe amg, 2014-2019 cla250 coupe, 2014-2015 cla45 amg, 2018 glc63 amg, 2014-2017 s550, 2018-2020 s450, 2016-2019 gle63 coupe amg, 2016 gle450 coupe, 2014-2020 s63 amg, 2018-2019 s560, and 2019 glc350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Infotainment and connectivity: auto crash notification
Risk: A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began march 31, 2021. Letters for the owners of the 9 additional vehicles were mailed july 9, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021030005.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles. On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.
Infotainment and connectivity: auto crash notification
Risk: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began march 12, 2021. Owners may contact mbusa customer service at 1-877-762-8267. Mbusa's number for this recall is 2021020025.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles. Please refer to the part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Transmission: control module (tcm/pcm/tecm)
Risk: If the transmission shifts into neutral while driving, there would be loss of drive power, increasing the risk of a crash.
Fix: Mbusa will notify owners, and dealers will replace the transmission control unit, free of charge. The recall began march 18, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021020038.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2019 gla 250 vehicles. The power supply for the automatic transmission control unit might be interrupted while driving, possibly causing the transmission to shift into neutral.
Driver assistance: dynamic brake support/brake assist
Risk: A loss of engine operation, power steering assist, esp system, or active brake assist can increase the risk of a crash.
Fix: Mbusa will notify owners, and dealers will inspect the engine compartment fusebox mounting and correct it, as necessary, free of charge. The recall began december 11, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020110007.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2019 gla250 vehicles. The engine compartment fusebox may come loose over time, potentially damaging fuses and disrupting certain vehicle functions such as engine, power steering assist, electronic stability control (esp), and active brake assist.
Seat belts: rear/other
Risk: The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.
Fix: Mbusa will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began september 13, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019080010.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2018-2019 gla250 and gla250 4matic vehicles. The left anchor plate of the rear middle seatbelt may be loose.
Seats
Risk: If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.
Fix: Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall began april 6, 2019. Owners may contact mercedes-benz's customer service at 1-800-367-6372. Mercedes' number for this recall is 2019030003.
Full defect summary
Mercedes-benz USA, llc (mercedes) is recalling certain 2018-2019 gla-250 and gla250 4matic vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to federal motor safety standard (fmvss) number 225, "child restraint anchorage systems."
Air bags: side/window
Risk: Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.
Fix: Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. The recall began april 12, 2019. Owners may contact mercedes customer service at 1-800-367-6372. Mbusa's number for this recall is 2019030006.
Full defect summary
Mercedes-benz USA, llc (mercedes) is recalling certain 2018-2019 gla250 and gla250 4matic vehicles. The sunroof bonding may allow water to leak into the vehicle.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Front roof panel detachment
Summary
On january 8, 2021, after ongoing review with mercedes benz, the national highway traffic safety administration (NHTSA) office of defects investigation (odi) opened pe21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 mercedes-benz (mercedes) c-class vehicles.the subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhe
Questions about the 2019 Mercedes-Benz Gla 250
- What are the most common problems with the 2019 Mercedes-Benz Gla 250?
- By NHTSA owner complaints: transmission (12 complaints, typically around 47,500 miles); other or unspecified (6 complaints); air bags (4 complaints).
- How many recalls does the 2019 Mercedes-Benz Gla 250 have?
- 11 recalls listed by NHTSA, the latest from December 15, 2023 (body and structure). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2019 a bad year for the Mercedes-Benz Gla 250?
- It is 5th of 13 Gla 250 model years by number of complaints, with 29 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.