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2018 Mercedes-Benz Metris Problems and Recalls
Owners filed 28 complaints with NHTSA about the 2018 Mercedes-Benz Metris, most often about the wheels and tires (68% of complaints). It is the 3rd most complained-about Metris model year since 2000 and has 10 recalls.
Most common 2018 Mercedes-Benz Metris problems
Wheels and tires
19 complaints · 68%The stability control light, ABS brakes, collision assist came on then as I pulled onto the interstate the car started bucking lost acceleration and I had an 18 wheeler running up my rear trying to brake. The vehicle went into limp mode. I am familiar with wheel sensor failures how this vehicle reacts is seriously a…
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA campaign number: 22v482000 (tires) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
Backup camera
3 complaints · 11%Parts named most often: sensing system.
Steering
3 complaints · 11%Other or unspecified
3 complaints · 11%
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2018 Mercedes-Benz Metris recalls
Wheels and tires: tires
Risk: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Fix: Dealers will install corrected labels on the b-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning april 19, 2024. Owners may contact dvusa at 1-877-762-8267. Dvusa's number for this recall is vs2lastre.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2016-2018 mercedes-benz metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 110, "tire and loading information."
Fuel system: hoses, lines/piping, and fittings
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed may 5, 2022. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2krauch.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2017-2022 mercedes-benz metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Backup camera: camera
Risk: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed february 10, 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Brakes: fluid
Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Fix: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on may 2, 2022. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2be42bre.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2016-2021 mercedes-benz metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Electrical: software
Risk: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: Dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on may 5, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsxhermpos.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2016-2020 mercedes-benz metris and 2019-2020 mercedes-benz sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Electrical: 12v/24v/48v battery
Risk: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Fix: Dvusa will notify owners, and mercedes-benz dealers will install covers over the battery compartment area, free of charge. Dvusa issued owners an interim notification on december 2, 2019. The recall began march 9, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2sitzab.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2016-2019 mercedes-benz metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Other: unknown or other
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Fix: Dvusa will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began november 15, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsx566zp25.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2018-2019 sprinter and metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Steering
Risk: An unexpected loss of power steering assist can increase the risk of crash.
Fix: Dvusa will notify owners, and metris dealers will replace the steering unit, free of charge. The recall began july 2, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2lenkeps.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2018-2019 mercedes-benz metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Other: unknown or other
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Fix: Dvusa will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began may 17, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsx566zp25.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2018-2019 mercedes-benz sprinter and metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Transmission: driveshaft
Risk: If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Fix: Dvusa will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began september 28, 2018. Owners may contact dvusa customer service at 1-877-762-8267.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2017-2018 mercedes-benz metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2018 Mercedes-Benz Metris
- What are the most common problems with the 2018 Mercedes-Benz Metris?
- By NHTSA owner complaints: wheels and tires (19 complaints); backup camera (3 complaints); steering (3 complaints).
- How many recalls does the 2018 Mercedes-Benz Metris have?
- 10 recalls listed by NHTSA, the latest from July 7, 2022 (wheels and tires). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2018 a bad year for the Mercedes-Benz Metris?
- It is the 3rd most complained-about Metris model year since 2000, with 28 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.