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2013 Mercedes-Benz Sprinter 3500 Problems and Recalls
Owners filed 27 complaints with NHTSA about the 2013 Mercedes-Benz Sprinter 3500, most often about the air bags (44% of complaints). It is 4th of 17 Sprinter 3500 model years by number of complaints and has 5 recalls.
Most common 2013 Mercedes-Benz Sprinter 3500 problems
Air bags
12 complaints · 44%"takata airbag" I purchased a 2013 mercedez Sprinter 3500 van that had been converted through winnebago industries in forest city ia. When I exported/imported the vehicle into canada, I was unable to register the motorhome, due to the takata air bag recall. The registry of motor vehicle in nova scotia, canada has…
Brakes
6 complaints · 22%Half of these problems showed up before 22,000 miles. Parts named most often: antilock.
The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated that while driving 60 MPH, the passenger's side rear wheel speed sensor ceased to operate with the ABS warning light, electronic stability program (esp) warning light and another unknown warning light illuminated. The contact initially took the…
The contact owns a 2013 mercedes benz Sprinter 3500. The contact stated while driving 65 MPH and depressing the brake pedal, there was abnormal crunching noise detected. The ABS warning light was illuminated and the cruise control was inoperable. The vehicle was taken to park place motorcars Mercedes-Benz fort worth…
Speed control
6 complaints · 22%Half of these problems showed up before 32,000 miles. Parts named most often: cruise control.
Wheel sensors failure causes loss of ABS braking , cruise control and traction control. When this occurs causes the vehicle to go into limp mode and rapid reduction of speed. All of the above causes a hazardous situation on the freeway. We have had 2 fail and many of our friends have experienced cthe same.
The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated that while making a right turn and depressing the accelerator pedal, the vehicle loss motive power with several warning lights illuminated including; the ABS, traction control, and the check engine warning lights. The contact was able to drive in…
Stability control
5 complaints · 19%The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated that while driving 60 MPH, the passenger's side rear wheel speed sensor ceased to operate with the ABS warning light, electronic stability program (esp) warning light and another unknown warning light illuminated. The contact initially took the…
I have had to change the speed sensor on the right back wheels 3 times. This affects electrical stability control of vehicle and ABS system. It is unusual and expensive to be doing this. Last time was april 2019. I have to take it in to the mercedes again to change it.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2013 Mercedes-Benz Sprinter 3500 recalls
Stability control: control module
Risk: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Fix: Dvusa will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. Dvusa issued owners an interim notification on march 10, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is nc3drezaha.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2012-2018 mercedes benz sprinter 3500 and freightliner sprinter 3500 vehicles upfitted into campers or recreational vehicles. The electronic stability control (ESC) unit may become disabled on these vehicles.
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Dvusa will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on march 13, 2018. The recall began december 28, 2018. Owners may contact dvusa customer service at 1-877-762-8267.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2013 freightliner sprinter 2500 and 3500 and mercedes-benz sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Air bags
Risk: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Fix: Dvusa will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on may 26, 2017. Owners may contact dvusa customer service at 1-877-762-8267.
Full defect summary
Daimler vans USA, llc (dvusa) is recalling certain 2013-2016 mercedes-benz sprinter 2500 and 3500 and freightliner sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Daimler vans will notify the mercedes-benz and freightliner owners and fiat chrysler will notify the dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began march 31, 2017. Mercedes-benz and freightliner owners may contact daimler van's customer service at 1-877-762-8267. Dodge owners may contact fiat chrysler customer service at 1-800-853-1403.
Full defect summary
Daimler vans USA, llc (daimler vans) is recalling certain model year 2007-2009 dodge sprinter 2500 and 3500 vehicles manufactured july 1, 2006, to july 31, 2008, 2007-2014 freightliner sprinter 2500 and 3500 vehicles manufactured july 1, 2006, to july 1, 2014, and 2010-2014 mercedes benz sprinter 2500 and 3500 vehicles manufactured july 1, 2010, to july 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Equipment Adaptive/Mobility
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: Cummings will notify owners to take buses to a ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began january 13, 2015. Owners may contact cumming's customer service at 1-800-639-5438 or ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14e-041.
Full defect summary
Cummings mobility conversion & supply (cummings) is recalling certain model year 2006-2014 ford e-150, e-250, e-350, chevrolet express, 2006-2008 dodge sprinter, and 2009-2014 mercedes-benz sprinter, and 2013 ford transit connect vehicles manufactured january 1, 2006, to october 8, 2014, equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts manufactured by ricon corporation after january 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Rear wheel speed sensor failure
Summary
The office of defects investigation (odi) analyzed complaint data provided by daimler vans USA, llc (daimler) as well as complaints submitted to odi from consumers to identify incidents related to rear wheel speed sensors (rwss) failures. Odi's analysis identified 6,710 incidents of rwss failure (unique vins) in my 2012-2018 mercedes- benz and freightliner sprinter vehicles upfitted to campers or recreational vehicles (rvs) representing 81 percent of all sprinter rwss reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to rwss moisture intrusion condition in the sprinter 3500 5-ton variant, which accounts for 98 percent of upfit
Questions about the 2013 Mercedes-Benz Sprinter 3500
- What are the most common problems with the 2013 Mercedes-Benz Sprinter 3500?
- By NHTSA owner complaints: air bags (12 complaints); brakes (6 complaints, typically around 22,000 miles); speed control (6 complaints, typically around 32,000 miles).
- How many recalls does the 2013 Mercedes-Benz Sprinter 3500 have?
- 5 recalls listed by NHTSA, the latest from February 3, 2021 (stability control). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2013 a bad year for the Mercedes-Benz Sprinter 3500?
- It is 4th of 17 Sprinter 3500 model years by number of complaints, with 27 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.