KnownCarProblems2013 Audi Q5 Problems and Recalls
Owners filed 89 complaints with NHTSA about the 2013 Audi Q5, most often about the engine (37% of complaints, typically around 75,000 miles). It is 7th of 18 Q5 model years by number of complaints and has 5 recalls.
Most common 2013 Audi Q5 problems
Engine
33 complaints · 37%Half of these problems showed up before 75,000 miles.
Upon reaching approximately 75,000 miles, I began noticing a louder than normal noise when starting the engine. The noise continued, and around 80,000 miles, I began receiving a check engine light for cam position limit. I did a lot of research and diagnostics to find that the timing chain had stretched, causing the…
At 74,000 miles, our vehicle quit running. The timing chain had slipped and needed to be replaces along with a timing chain tensioner, guide rails and 8 intake valves. Just prior to quitting, the motor was revving while at stop lights. Fortunately, no accident occurred. Our repair shop indicated this is a very common…
Steering
18 complaints · 20%Half of these problems showed up before 23,000 miles.
The contact owns a 2013 Audi Q5. While approaching a stop sign, the vehicle experienced a loss of power steering ability. The failure occurred without warning. The contact pulled the vehicle over, turned off, and restarted the vehicle. The vehicle was taken to the brooklyn Audi dealer where it was diagnosed that the…
Notchiness, friction while rotating steering wheel within few degrees from 12'o clock position either side. Problem persisted despite the software update. Another issue was whistling sound from side mirror. At times particularly while driving at high speed, it get so pronounced as if a "fly" is buzzing next to the…
Electrical
9 complaints · 10%Half of these problems showed up before 47,000 miles.
Auxiliary water pump caught on fire. Car was parked. Noticed smoke coming from under hood. Opened hood and found flames (very small). Was able to put it out without vehicle damage. Towed to dealer and am awaiting results from Audi
Coolant pump became blocked in my 3.0 engine vehicle, meaning at risk for overheating. This may be a similar problem to the 2.0 vehicle, for which there have already been 2 recalls.
Body and structure
8 complaints · 9%Half of these problems showed up before 7,000 miles. Parts named most often: body.
We have key less entry car. My wife put my son in car seat, put her purse with keys and closed the back door and when she tried to enter from front door the car was lock, my son got locked inside the car, even when the key were inside. Called the Audi customer care, they said when the keys are inside the car it, not…
The contact owns a 2013 Audi Q5 hybrid. The contact stated that whenever accessing the power liftgate, the door would open and close abruptly. The dealer was contacted and stated that the liftgate was operating as designed. The manufacturer was notified of the problem. The approximate failure mileage was 2,000.
Other or unspecified
7 complaints · 8%The glue that holds the panorama sun-shade to the side rails fails in hot climates. Separation from the side rail guides causes the sun-shade to catch and tear. This part cannot be repaired and must be replaced at the cost of $1500+. I contacted Audi and was informed that the failure of the glue is not a common issue…
Vehicle began starting roughly 1/4/2018. Took it to the Audi dealership, where they determined that the timing chain and tensioner have failed. Vehicle has 50,000 miles.
Brakes
6 complaints · 7%Parts named most often: pedals and linkages.
I was traveling on the interstate and had to brake. As soon as I hit the brake pedal it fell to the floor and I fortunately was able to swerve to the shoulder and after hitting the brakes a few times them came back. About a week later my wife and kids experienced the same issue, again avoiding an accident. This seems…
Severe brake squeeling when backing up and moving forward at low speeds. Progressively getting worse. Dealer has tried several fixes (cleaning) to no avail. My concern (other than the hurting the ears of by standers) is further brake performance degradation.
Transmission
6 complaints · 7%Half of these problems showed up before 65,500 miles.
At 62000 miles there is a faulty bearing in the transmition that is causing noise to resonate in the cabin. I took the car to a reputable independent mechanic in san francisco and his diagnosis was that it was a manufacture defect, and I should not accept this from Audi since this problem should not have occurred at…
The contact owns a 2013 Audi Q5. The contact stated that the steering wheel seized and the message "do not drive" was displayed. The vehicle was taken to ray catena Audi of freehold (3561 u.s. 9, freehold, nj 07728, ([phone]) where it was diagnosed that the vehicle had water damage and the circuit needed to be…
Fuel system
6 complaints · 7%While driving 70 MPH on interstate 68 the engine light went on followed by the epc light. The car lost some power and the car began to sputter. By reducing the car speed to 40 MPH I was able to exit the highway and pull into a car repair facility in hagerstown, md. I has the car towed back to the Audi dealer in tysons…
Audio Q5 2013 Audi 2.0 tfsi engine high oil consumption. There is a design flaw with the engine that causes high oil consumption. As a result, engine oil leaks into the cylinders which cause the engine to stall, damage the engine and impede acceleration. I have added oil on 3 occasions this year - 2019. The first…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2013 Audi Q5 recalls
Engine: cooling system
Risk: A blocked pump or a short-circuited pump can increase the risk of a fire.
Fix: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began september 14, 2018. Owners may contact audi customer service at 1-800-253-2834. Audi's number's for this recall is 19n3/19n4. Note: this recall is in additional to the coolant pump software update applied as a remedy under recall 17v002.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2017 audi a5 cabriolet, a5 sedan and audi q5 vehicles, 2012-2015 audi a6 vehicles and 2013-2016 audi a4 sedan and a4 allroad vehicles. These vehicles, equipped with 2.0l turbo fsi engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Electrical: wiring
Risk: The melted wires can increase the risk of a fire.
Fix: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The recall began november 27, 2017. Owners may contact audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80c5 and 80c6.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2016 audi a5 coupe, a5 cabriolet, a4 sedan, a4 allroad and q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Fuel system: fuel pump
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began july 3, 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20z8. Note: this recall is an expansion of recall 16v-660.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2013-2017 audi q5 and 2013-2017 audi q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Air bags: side/window
Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began march 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69p1.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2011-2017 audi q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Engine: cooling system
Risk: If the coolant pump overheats, it can increase the risk of a fire.
Fix: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin february 20, 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19m1.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2017 audi a5, a5 cabriolet and q5 vehicles, 2013-2016 audi allroad and audi a4 vehicles and 2012-2015 audi a6 vehicles. These vehicles, equipped with 2.0l turbo fsi engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2013 Audi Q5
- What are the most common problems with the 2013 Audi Q5?
- By NHTSA owner complaints: engine (33 complaints, typically around 75,000 miles); steering (18 complaints, typically around 23,000 miles); electrical (9 complaints, typically around 47,000 miles).
- How many recalls does the 2013 Audi Q5 have?
- 5 recalls listed by NHTSA, the latest from April 11, 2018 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2013 a bad year for the Audi Q5?
- It is 7th of 18 Q5 model years by number of complaints, with 89 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.