Home › Audi › Q5 › 2015

2015 Audi Q5 Problems and Recalls

Owners filed 99 complaints with NHTSA about the 2015 Audi Q5, most often about the engine (44% of complaints, typically around 68,000 miles). It is 6th of 18 Q5 model years by number of complaints and has 6 recalls.

Complaints99
Recalls6
Crashes reported3
Fires reported1
Injuries reported4

Most common 2015 Audi Q5 problems

  1. Engine

    44 complaints · 44%

    Half of these problems showed up before 68,000 miles. Parts named most often: cooling system.

    The contact owns a 2015 Audi Q5. The contact stated while the vehicle was stationary, he became aware of a coolant leak underneath the vehicle. The contact towed the vehicle to an independent mechanic and was informed that the water pump was be replaced. The vehicle was not repaired. The contact called the local…
    Owner report to NHTSA, 2022, at 68,000 miles
    The contact owns a 2015 Audi Q5. The contact stated that the check engine light illuminated and the vehicle was taken to Audi south burlington (1325 shelburne rd, south burlington, vt 05403). The contact was informed that parts were not available to repair the vehicle under NHTSA campaign number: 18v229000 (engine and…
    Owner report to NHTSA, 2020, at 62,000 miles
  2. Other or unspecified

    14 complaints · 14%

    The front windshield cracked from the inside from the pressure of my passengers foot. The passenger is a 130lb female with no extraordinary physical capability. The crack spread quickly and placed all the occupants in danger. There was zero impact on the outside of the glass. The crack could not be felt from the…
    Owner report to NHTSA, 2015, at 8,900 miles
    While driving my front panel sunroof exploded. There is no other way to describe what happened. There was a loud pop. Loud enough to make my ears ring and then the glass was everywhere. I noticed a recall for this exact issue on the 2012 Audi Q5. I am driving a 2015 Audi Q5. There is no recall listed specifically for…
    Owner report to NHTSA, 2018, at 40,000 miles
  3. Steering

    14 complaints · 14%

    Half of these problems showed up before 39,500 miles.

    It was an unusually cold day (-14 degrees) in michigan. I had been driving the car earlier that day without incident. I parked the car in the garage and approximately 1 hour later I went to use it and I was presented with loud warning beeps and the following message: "steering defective! Do not drive vehicle!" it was…
    Owner report to NHTSA, 2019, at 43,000 miles
    The contact owns a 2015 Audi Q5. The contact stated that after starting the vehicle, a warning message regarding the power steering was displayed that also instructed not to drive the vehicle. The steering wheel was very difficult to turn in either direction. During the failure, the outside temperature was very cold.…
    Owner report to NHTSA, 2021, at 36,000 miles
  4. Fuel system

    12 complaints · 12%

    I have an Audi tdi that the diesel emissions recall was completed. I brought to the attention of my service advisor - dealer, that when the outside air temp is warm/hot and the vehicle is warmed up, there appears lag in the acceleration then suddenly there is a quick burst of speed where the vehicle catches up to the…
    Owner report to NHTSA, 2019, at 55,047 miles
    High pressure fuel pump has been leaking gasoline into my engine oil. It has caused issues when starting my car. This has been going on for a while .
    Owner report to NHTSA, 2019, at 63,000 miles
  5. Suspension

    8 complaints · 8%

    Parts named most often: front.

    The contact owns a 2015 Audi Q5. The contact stated that there was an abnormally loud sound coming from the vehicle while driving. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driver and passenger side wheel bearings needed to be replaced. The vehicle was not…
    Owner report to NHTSA, 2020, at 90,000 miles
    My 2015 Audi Q5 has 36,000 miles on it, is garage kept and taken well care of. It just now had both rear bearings go out at the same time. It made a horrible noise while on smooth highway, and I had it towed to a mechanic who deemed it unsafe to drive. There is a recall on the front bearings but Audi refuses to take…
    Owner report to NHTSA, 2020, at 36,203 miles
  6. Visibility and wipers

    5 complaints · 5%

    Parts named most often: sun/moon roof assembly.

    The contact owns a 2015 Audi Q5. The contact stated that water was leaking into the vehicle through the sunroof. The contact stated that water also soaked into the foam surrounding the side head air bag inflator canister. The contact stated there was mold in the rear passenger’s and driver’s side seats and inside…
    Owner report to NHTSA, 2023, at 30,000 miles
  7. Electrical

    4 complaints · 4%

    Parts named most often: wiring.

  8. Transmission

    4 complaints · 4%

    After having done the epa & carb approved emissions modifications 2014-2016 3.0l tdi (generation 2 pc) emission recal 23v4, the car developed a lurch or hesitation between 30 and 40 MPH. The service advisor at the dealer said there's nothing can be done. This is a safety concern because I'm afraid the car will…
    Owner report to NHTSA, 2019, at 50,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2015 Audi Q5 recalls

  1. Engine: cooling system

    NHTSA 18V229000 · April 11, 2018 · 342,867 vehicles

    Risk: A blocked pump or a short-circuited pump can increase the risk of a fire.

    Fix: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began september 14, 2018. Owners may contact audi customer service at 1-800-253-2834. Audi's number's for this recall is 19n3/19n4. Note: this recall is in additional to the coolant pump software update applied as a remedy under recall 17v002.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2017 audi a5 cabriolet, a5 sedan and audi q5 vehicles, 2012-2015 audi a6 vehicles and 2013-2016 audi a4 sedan and a4 allroad vehicles. These vehicles, equipped with 2.0l turbo fsi engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

  2. Electrical: wiring

    NHTSA 17V622000 · October 5, 2017 · 216,913 vehicles

    Risk: The melted wires can increase the risk of a fire.

    Fix: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The recall began november 27, 2017. Owners may contact audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80c5 and 80c6.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2016 audi a5 coupe, a5 cabriolet, a4 sedan, a4 allroad and q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

  3. Fuel system: fuel pump

    NHTSA 17V298000 · May 3, 2017 · 240,487 vehicles

    Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

    Fix: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began july 3, 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20z8. Note: this recall is an expansion of recall 16v-660.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2013-2017 audi q5 and 2013-2017 audi q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

  4. Engine: cooling system

    NHTSA 17V002000 · January 3, 2017 · 342,867 vehicles

    Risk: If the coolant pump overheats, it can increase the risk of a fire.

    Fix: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin february 20, 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19m1.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2017 audi a5, a5 cabriolet and q5 vehicles, 2013-2016 audi allroad and audi a4 vehicles and 2012-2015 audi a6 vehicles. These vehicles, equipped with 2.0l turbo fsi engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

  5. Air bags: side/window

    NHTSA 17V001000 · January 3, 2017 · 234,057 vehicles

    Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began march 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69p1.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2011-2017 audi q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

  6. Air bags: side/window

    NHTSA 16V045000 · January 28, 2016 · 734 vehicles

    Risk: In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began july 7, 2016. Owners may contact audi customer service at 1-800-822-2834 or volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69m1 (for audi) and 69l9 (for vw).

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2015 volkswagen tiguan vehicles manufactured january 15, 2015, to january 21, 2015, and 2015 audi q5 vehicles manufactured january 13, 2015, to february 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2015 Audi Q5

What are the most common problems with the 2015 Audi Q5?
By NHTSA owner complaints: engine (44 complaints, typically around 68,000 miles); other or unspecified (14 complaints); steering (14 complaints, typically around 39,500 miles).
How many recalls does the 2015 Audi Q5 have?
6 recalls listed by NHTSA, the latest from April 11, 2018 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2015 a bad year for the Audi Q5?
It is 6th of 18 Q5 model years by number of complaints, with 99 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Audi Q5 years

Audi Q5 problems by year