KnownCarProblems2017 Audi Q5 Problems and Recalls
Owners filed 42 complaints with NHTSA about the 2017 Audi Q5, most often about the engine (45% of complaints). It is 13th of 18 Q5 model years by number of complaints and has 5 recalls.
Most common 2017 Audi Q5 problems
Engine
19 complaints · 45%Few days ago, I was driving the car( usually my wife is driving it) stopped to a stop light, actually I tried to stop, but, the car was still moving. At the same time, I noticed a very high engine revs, and the car was moving, even with me pressing hard the breaks. Luckily, we got green light, and nothing major…
Vehicle transmission downshifts abruptly when slowing to a stop. Transmission slams into each gear as you slow causing an unexpected increase in engine braking. This occurs regardless of drive select mode (comfort, auto, or sport). There are numerous complaints about this behavior across Audi owner forums for vehicles…
Fuel system
7 complaints · 17%Check engine fuel system alarm warning light - with caution to drive below 35 MPH and immediately to service center. Service center says they found nothing wrong. Then read ap report on fuel clogging and fires. This vehicle had a previous recall but we never got a warning or letter (they sent it to an address in west…
The contact owns a 2017 Audi Q5. The contact stated that vehicle was serviced in 2017 under NHTSA campaign number: 17v298000 (fuel system, gasoline) by the dealer. The contact stated that while his wife was driving at an undisclosed speed, fumes was detected inside the vehicle. The contact stated that he checked the…
Brakes
4 complaints · 10%On thursday march 16th approx around 6 pm, I was driving back home from work. When I tried to stop the car at a stop light (driving approx 40-45 miles/hr speed on a straight road) by pushing the break pedal the vehicle slowed down, but failed to stop completely and continued to roll autonomously at a slower speed. As…
Front brakes appear to squeak loudly after initiation with moisture; more seriously there is considerable locking/sliding of the brakes when attempting to stop on snow and ice -- at a more dangerous distance than our other 2 vehicles in similar situations. Vehicle (2017 Q5) has 22k miles with the ABS system/tires…
Electrical
4 complaints · 10%Steering
4 complaints · 10%Air bags
3 complaints · 7%We rear-ended a semi truck while driving on a highway as traffic began to slow . The entire front end of our vehicle was badly damaged. The airbags did not deploy and the pretensioners on the drivers seatbelt did not engage . The speed at which we were traveling is unknown but likely more than 15 miles per hour and…
The contact called on behalf on her client who owned a 2017 Audi Q5. While driving at 10-15 MPH, another vehicle was speeding through a red light and crashed into the front passenger side of the vehicle. No air bags deployed and no warning lights illuminated. The vehicle was totaled and towed to the tow yard. A police…
Body and structure
3 complaints · 7%Parts named most often: body.
We rear-ended a semi truck while driving on a highway as traffic began to slow . The entire front end of our vehicle was badly damaged. The airbags did not deploy and the pretensioners on the drivers seatbelt did not engage . The speed at which we were traveling is unknown but likely more than 15 miles per hour and…
Hit a stationary honda crv on black ice at approx 45-50 MPH. Impact was straight on front of our car and rear of the crv. Our both vehicles were totaled, none of our air bags deployed. Our vehicle was then hit from the rear by a jeep wrangler at about the same speed. Still no deployment of air bags. We are concerned…
Other or unspecified
3 complaints · 7%Hit a stationary honda crv on black ice at approx 45-50 MPH. Impact was straight on front of our car and rear of the crv. Our both vehicles were totaled, none of our air bags deployed. Our vehicle was then hit from the rear by a jeep wrangler at about the same speed. Still no deployment of air bags. We are concerned…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Audi Q5 recalls
Engine: cooling system
Risk: A blocked pump or a short-circuited pump can increase the risk of a fire.
Fix: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began september 14, 2018. Owners may contact audi customer service at 1-800-253-2834. Audi's number's for this recall is 19n3/19n4. Note: this recall is in additional to the coolant pump software update applied as a remedy under recall 17v002.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2017 audi a5 cabriolet, a5 sedan and audi q5 vehicles, 2012-2015 audi a6 vehicles and 2013-2016 audi a4 sedan and a4 allroad vehicles. These vehicles, equipped with 2.0l turbo fsi engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Transmission: gear position indication (prndl)
Risk: Despite selecting 'park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.
Fix: Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began may 15, 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37k6.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2017 audi q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the park position, the vehicle may still unexpectedly roll.
Fuel system: fuel pump
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began july 3, 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20z8. Note: this recall is an expansion of recall 16v-660.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2013-2017 audi q5 and 2013-2017 audi q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Air bags: side/window
Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began march 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69p1.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2011-2017 audi q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Engine: cooling system
Risk: If the coolant pump overheats, it can increase the risk of a fire.
Fix: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin february 20, 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19m1.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2017 audi a5, a5 cabriolet and q5 vehicles, 2013-2016 audi allroad and audi a4 vehicles and 2012-2015 audi a6 vehicles. These vehicles, equipped with 2.0l turbo fsi engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2017 Audi Q5
- What are the most common problems with the 2017 Audi Q5?
- By NHTSA owner complaints: engine (19 complaints); fuel system (7 complaints); brakes (4 complaints).
- How many recalls does the 2017 Audi Q5 have?
- 5 recalls listed by NHTSA, the latest from April 11, 2018 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Audi Q5?
- It is 13th of 18 Q5 model years by number of complaints, with 42 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.