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2014 Audi Q5 Problems and Recalls

Owners filed 105 complaints with NHTSA about the 2014 Audi Q5, most often about the engine (36% of complaints, typically around 67,500 miles). It is 4th of 18 Q5 model years by number of complaints and has 5 recalls.

Complaints105
Recalls5
Crashes reported5
Fires reported1
Injuries reported7

Most common 2014 Audi Q5 problems

  1. Engine

    38 complaints · 36%

    Half of these problems showed up before 67,500 miles. Parts named most often: cooling system.

    Check engine light started coming on intermittently at 64683 miles. Car was taken to Audi dealer to trouble shoot. Diagnosed as "cold start fuel performance fault caused by stretched timing belt." out side of warranty and class action law suit Audi found at fault for earlier models for this.
    Owner report to NHTSA, 2020, at 64,683 miles
    The contact owns a 2014 Audi Q5. The contact stated that while driving 60 MPH, the vehicle briefly lost motive power and the vehicle stalled. The contact was able to coast to the side of the road. No warning light was illuminated. The vehicle was towed to the daughter's residence. The contact stated that weeks before…
    Owner report to NHTSA, 2025, at 72,919 miles
  2. Steering

    17 complaints · 16%

    Half of these problems showed up before 44,000 miles.

    We were about 350 miles into a 600 mile drive. Stopped at a rest area to exercise the dog and visit the restroom. Outside temperature was 97 degrees. The car was running fine with no steering issues. The car was shut off for about 7-8 minutes. Upon restarting the Q5 tdi, the dash indicator for dynamic steering control…
    Owner report to NHTSA, 2019, at 44,000 miles
    After driving the vehicle and parking, went to restart after engine was off for approximately 3.5 hours, heard an alarm sound upon start up and the message displayed "steering defective" do not drive vehicle. The power steering was non functional had no other option but to drive without power steering as we were…
    Owner report to NHTSA, 2019, at 41,080 miles
  3. Fuel system

    12 complaints · 11%

    Half of these problems showed up before 59,000 miles.

    Particulate sensor (particle sensor lambda DPF diesel Audi a4 b9 a6 a7 a8 Q5 q7 4g0906261b) in the diesel particulate filter (DPF) filter failed at 56k miles, 4 years into the life of this vehicle. This is a $500 (aprox) part, and it is related to the diesel emissions control system, which is not yet patched under the…
    Owner report to NHTSA, 2018, at 56,000 miles
    Drove on hawthorne boulevard close to torrance boulevard less than a mile away from Audi dealership when the car start to shake and almost got rear ended. I was able to pull aside and after few seconds the engine was working fine but a message on the board mentioning the auto stop start function was not working…
    Owner report to NHTSA, 2014, at 17,000 miles
  4. Other or unspecified

    11 complaints · 11%

    Half of these problems showed up before 65,000 miles.

    The DEF pump is bad on my Audi Q5 with 65k on it. The tech at the dealer reported that these pumps all seem to go on these tdis around the same mileage. I find it objectionable to have to pay $1,445 to replace a pump on a vehicle that doesn't meet current emission requirements.
    Owner report to NHTSA, 2017, at 65,625 miles
    The vehicle was in motion on a highway with my panoramic moonroof open completely. I was traveling in a safe speed, no speed bumps or pot holes, no underpasses, and no traffic when suddenly my moonroof glass popped and shattered everywhere. Next thing I know, I am getting a face full of glass and my entire back seat…
    Owner report to NHTSA, 2018, at 38,000 miles
  5. Body and structure

    10 complaints · 10%

    Parts named most often: body.

    Was making a left turn. The drivers side mirror blinded my view of the car waiting at the stop sign of the road I was entering. My car clipped the other car.
    Owner report to NHTSA, 2013, at 2,500 miles
  6. Electrical

    9 complaints · 9%

    I have just been told today that Audi previously issued a recall, their number 19m1, for these cars including my car (2.0t engine) to reprogram the auxiliary coolant pump to prevent fires. Although I have had the car maintained by Audi, and have had other recalls performed before and after this period, I have never…
    Owner report to NHTSA, 2018, at 16,000 miles
    I approach a city intersection at the fort lauderdale airport and had no brakes, steering, or accelerator control. The vehicle was completely unresponsive. I flew through the inspection hitting the curb and launching my vehicle approximately 50' of distance over a drainage ditch slamming to a complete stop on the…
    Owner report to NHTSA, 2020, at 59,000 miles
  7. Suspension

    7 complaints · 7%

    Universal joints rubbing and need to be replaced. Common problem apparently and no recall by Audi. Paying over $800 for this repair. Power steering impaired 04/27/18
    Owner report to NHTSA, 2015, at 72,000 miles
  8. Transmission

    6 complaints · 6%

    Half of these problems showed up before 29,000 miles.

    This is the third incident where the car came to a stop, with no throttle response, when I made a hard left turn (u-turn from a standing stop) instead of accelerating as expected. There appear to be several thousand similar complaints in your database, from many different makes, where the ABS system cuts power to the…
    Owner report to NHTSA, 2014, at 29,000 miles
    This is a tdi. The car has 53,000-miles on the odometer. The car was purchased new and only serviced by the local Audi dealership. While operating under normal driving conditions with the "auto stop/start" engaged, the car's transmission slips into neutral when stopped and while cruising, the occurrence is very…
    Owner report to NHTSA, 2018, at 52,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2014 Audi Q5 recalls

  1. Engine: cooling system

    NHTSA 18V229000 · April 11, 2018 · 342,867 vehicles

    Risk: A blocked pump or a short-circuited pump can increase the risk of a fire.

    Fix: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began september 14, 2018. Owners may contact audi customer service at 1-800-253-2834. Audi's number's for this recall is 19n3/19n4. Note: this recall is in additional to the coolant pump software update applied as a remedy under recall 17v002.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2017 audi a5 cabriolet, a5 sedan and audi q5 vehicles, 2012-2015 audi a6 vehicles and 2013-2016 audi a4 sedan and a4 allroad vehicles. These vehicles, equipped with 2.0l turbo fsi engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

  2. Electrical: wiring

    NHTSA 17V622000 · October 5, 2017 · 216,913 vehicles

    Risk: The melted wires can increase the risk of a fire.

    Fix: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The recall began november 27, 2017. Owners may contact audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80c5 and 80c6.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2016 audi a5 coupe, a5 cabriolet, a4 sedan, a4 allroad and q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

  3. Fuel system: fuel pump

    NHTSA 17V298000 · May 3, 2017 · 240,487 vehicles

    Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

    Fix: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began july 3, 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20z8. Note: this recall is an expansion of recall 16v-660.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2013-2017 audi q5 and 2013-2017 audi q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

  4. Visibility and wipers: sun/moon roof assembly

    NHTSA 17V001000 · January 3, 2017 · 234,057 vehicles

    Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began march 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69p1.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2011-2017 audi q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

  5. Engine: cooling system

    NHTSA 17V002000 · January 3, 2017 · 342,867 vehicles

    Risk: If the coolant pump overheats, it can increase the risk of a fire.

    Fix: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin february 20, 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19m1.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2017 audi a5, a5 cabriolet and q5 vehicles, 2013-2016 audi allroad and audi a4 vehicles and 2012-2015 audi a6 vehicles. These vehicles, equipped with 2.0l turbo fsi engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2014 Audi Q5

What are the most common problems with the 2014 Audi Q5?
By NHTSA owner complaints: engine (38 complaints, typically around 67,500 miles); steering (17 complaints, typically around 44,000 miles); fuel system (12 complaints, typically around 59,000 miles).
How many recalls does the 2014 Audi Q5 have?
5 recalls listed by NHTSA, the latest from April 11, 2018 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2014 a bad year for the Audi Q5?
It is 4th of 18 Q5 model years by number of complaints, with 105 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Audi Q5 years

Audi Q5 problems by year