KnownCarProblems2020 Audi Q5 Problems and Recalls
Owners filed 25 complaints with NHTSA about the 2020 Audi Q5, most often about the electrical (32% of complaints). It is 15th of 18 Q5 model years by number of complaints and has 6 recalls.
Most common 2020 Audi Q5 problems
Electrical
8 complaints · 32%I recently purchased a 2020 Audi Q5. It was 6 weeks old and had about 2300 miles on the odometer. When pulling out of a parking space the car died. I could not get it started no matter what I did. I could not even get the flashers to turn on (to the ire of those trying to exit the lot.) after having it towed (I was on…
Other or unspecified
5 complaints · 20%Engine
4 complaints · 16%Seat belts
3 complaints · 12%Steering
3 complaints · 12%Driver assistance
3 complaints · 12%Parts named most often: warnings, automatic emergency braking.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Audi Q5 recalls
Electrical: onboard
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220v/240v compact/portable charging cable and only use the 110v home charging cable or public charging stations. Dealers will supply a new 220v/240v compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on march 28, 2024. Owners may contact audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93u6 and 93u8.
Full defect summary
Volkswagen group of america, inc. (audi) is recalling certain 2022-2024 rs e-tron gt, e-tron gt, q4 e-tron sportback, q4 e-tron, 2020-2021 audi a8, 2019-2024 e-tron quattro, 2020-2024 e-tron sportback quattro, q5, and 2021-2022 a7 vehicles. When using the industrial 220v/240v plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Wheels and tires: tires
Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Fix: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed march 3, 2022. Owners may contact audi customer service at 1-800-253-2834. Audi's number for this recall is 42l5.
Full defect summary
Volkswagen group of america, inc. (audi) is recalling certain 2019-2021 audi a5 sportback, rs5 coupe, rs5 sportback, s5 sportback, 2020-2021 a4 allroad, a4 sedan, a5 cabriolet, a5 coupe, a6 allroad, a6 sedan, a7, a8, q5, s4 sedan, s5 coupe, s5 cabriolet, s6 sedan, s7, s8, sq5, 2021 q5 sportback, q7, q8, rs6 avant, rs7, rsq8, sq5 sportback, sq7, and sq8 vehicles. The rear axle alignment may not have been inspected after the repairs for recall 21v-295 (42l1) were performed.
Body and structure: body
Risk: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Fix: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed january 21, 2022. Owners may contact audi customer service at 1-800-253-2834. Audi's number for this recall is 90s9.
Full defect summary
Volkswagen group of america, inc. (audi) is recalling certain 2021-2022 q5 sportback, sq5 sportback, 2018-2022 q5, and sq5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Suspension: non-powered axle assembly
Risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Fix: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed june 4, 2021. Owners may contact audi customer service at 1-800-253-2834. Audi's number for this recall is 42l1.
Full defect summary
Volkswagen group of america, inc. (audi) is recalling certain 2021 q7, q8, q5 sportback, sq5 sportback, rs6 avant, rs7, rs q8, 2020-2021 audi s6 sedan, q5, a8, s8, a7, a6 allroad, a5 cabriolet, a4 sedan, a4 allroad, sq5, s7, a6 sedan, s5 coupe, s4 sedan, s5 cabriolet, a5 coupe, 2019-2021 rs5 coupe, a5 sportback, s5 sportback, rs5 sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Seats
Risk: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Fix: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began september 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72l1, 72k8, and 72k9.
Full defect summary
Volkswagen group of america, inc. (volkswagen ) is recalling certain 2020 volkswagen atlas cross sport, jetta, jetta gli and tiguan and audi q5 and sq5 and 2021 volkswagen atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Body and structure: body
Risk: The detached trim may become a road hazard, increasing the risk of crash.
Fix: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began november 1, 2019. Owners may contact audi customer service at 1-800-253-2834. Audi's number for this recall is 66k8.
Full defect summary
Volkswagen group of america, inc. (audi) is recalling certain 2018-2019 audi sq5 and 2018-2020 audi q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2020 Audi Q5
- What are the most common problems with the 2020 Audi Q5?
- By NHTSA owner complaints: electrical (8 complaints); other or unspecified (5 complaints); engine (4 complaints).
- How many recalls does the 2020 Audi Q5 have?
- 6 recalls listed by NHTSA, the latest from December 13, 2023 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Audi Q5?
- It is 15th of 18 Q5 model years by number of complaints, with 25 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.