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2004 Chrysler Pacifica Problems and Recalls
Owners filed 896 complaints with NHTSA about the 2004 Chrysler Pacifica, most often about the body and structure (36% of complaints, typically around 109,500 miles). It is the 3rd most complained-about Pacifica model year since 2000 and has 2 recalls.
Most common 2004 Chrysler Pacifica problems
Body and structure
323 complaints · 36%Half of these problems showed up before 109,500 miles. Parts named most often: frame and members, body.
After bringing my vehicle in for a clunking noise in the front end the mechanic discovered my engine cradle on my 2004 Chrysler Pacifica with 108,000 miles is falling apart and rusting through. I contacted Chrysler and they would not do anything as the vehicle is over their 5 year/100,000 mile warranty. Upon further…
We were told last week that the motor mounts on our 2004 Chrysler Pacifica were gone. Not broken.... Gone. I had noticed some front end shaking when I hit the brakes at a high rate of speed. I also noticed that the engine was loud when I would hit the accelerator from a stop. Our mechanic discovered that the motor…
Engine
258 complaints · 29%Half of these problems showed up before 107,000 miles. Parts named most often: engine, exhaust system, cooling system.
Tl contact owns a 2004 Chrysler Pacifica. Upon entering a parking space, the vehicle accelerated unexpectedly. As a result, the contact crashed into a restaurant, another vehicle, and a handicap post. The vehicle was completely destroyed, but there were no injuries. A police report was filed. She had to turn off the…
Tl contact owns a 2004 Chrysler Pacifica. The contact heard a knocking sound whenever the transmission has to shift. The mechanic stated that the motor mounts were failing. In february or march of 2009, the vehicle had a transmission fluid leak. The dealer replaced a seal and stated that the vehicle was repaired. The…
Suspension
125 complaints · 14%Half of these problems showed up before 110,000 miles. Parts named most often: front, rear.
Driving around 40 the vehicle started to shake. I thought maybe a wheel bearing or tie rod was the issue. Upon taking it to the shop to get checked I was told that the engine cradle was rusted to the point of almost failing. I am currently having the cradle replaced. Had that occurred at a higher speed I hat to think…
We were told last week that the motor mounts on our 2004 Chrysler Pacifica were gone. Not broken.... Gone. I had noticed some front end shaking when I hit the brakes at a high rate of speed. I also noticed that the engine was loud when I would hit the accelerator from a stop. Our mechanic discovered that the motor…
Electrical
109 complaints · 12%Half of these problems showed up before 82,000 miles. Parts named most often: ignition, 12v/24v/48v battery, wiring, instrument cluster/panel.
Driving road speed, the 2004 Pacifica with gauge reading "150 miles to empty" stalls and the gauge read "38 miles to empty". Cannot restart but upon adding 2.5 gal of gas, started again. Stalling occurred at least 5x within a week. Dealer installed solenoid 8059043 and body control module (BCM) but did not correct the…
Car will not start on first try on a normal basis. Have changed battery and starter. Car also stalls. When it does start after about 30 tries or 30 min I have to put my foot on the gas pedal to keep it started. I have gone to many sites on line by typing in starting and stalling problems on line. There are many people…
Transmission
96 complaints · 11%Half of these problems showed up before 75,000 miles. Parts named most often: automatic transmission, axle assembly, axle hubs, driveline.
At any driving speed my pacific stalls and cuts off! Can be at 5-50mph when it has happened to me. A month after I bought it, it just cut off at an intersection (dangerous) then at slow down approach to an intersection. Even happens random times on acceleration from a stop, it will cut off. Have had it checked…
Tl contact owns a 2004 Chrysler Pacifica. While driving 65 MPH, the contact heard a clunking noise coming from the engine. The vehicle cruised to a stop. The vehicle was unable to be moved. The mechanic stated that the front differential failed and damaged the transmission. As of december 12, 2007, the mechanic had…
Fuel system
92 complaints · 10%Half of these problems showed up before 91,500 miles. Parts named most often: delivery, storage, fuel injection system.
A similar incident has occurred on my 2004 Chrysler Pacifica as stated below. "on certain passenger vehicles, the fuel pump module and the power train control module (PCM) software may allow the engine to stall under certain operating conditions." the manufacture is stating that because of my vehicle's VIN# it wasn't…
The contact owns a 2004 Chrysler Pacifica. The contact stated that while refueling fuel spew back out of the filler neck. The vehicle was taken to an independent mechanic who diagnosed that the floater needed to be replaced. The dealer was made aware of the failure who stated that her vehicle was not included in NHTSA…
Steering
50 complaints · 6%Half of these problems showed up before 73,000 miles. Parts named most often: linkages, hydraulic power assist system.
Tl contact owns a 2004 Chrysler Pacifica. The contact has been taking his vehicle to the dealer for an oil change and service ever since it was purchased. The dealer stated that the frame of his vehicle was rusted through and failed. The vehicle was unable to be driven and the contact must pay for the repair costs.…
The front chassis cross member has rotted out. My 2004 Pacifica has been parked in my driveway over 5 years because the corrosion is so bad I'm afraid to drive it. I've been waiting for a recall to fix this obvious factory defect. The rotted front cross member was pointed out to me during a state inspection in june of…
Other or unspecified
41 complaints · 5%Half of these problems showed up before 128,500 miles.
I went to go wash my 2004 Pacifica and when I got down on my hands and knees to wash the tires I noticed some rust under car so I got on my back and looked under my car and noticed my whole subframe was completely rusted out on both sides.I'm not to happy and I feel as if their should be a law suit filed.I have since…
Engine cradle is rusted through. Mechanic told me the engine could fall out. Very dangerous to drive. I bought it from a dealer that gave the vehicle a clean safety inspection even with the dangerous engine cradle. I reported the problem just a few months after buying the car but the dealership said that it was…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2004 Chrysler Pacifica recalls
Transmission: control module (tcm/pcm/tecm)
Risk: This could cause a crash without warning.
Fix: Dealers will reprogram the powertrain control module software. Owner notification began on march 15, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Full defect summary
On certain sport utility vehicles equipped with a ngc-1 powertrain control module, the software protocole used to test the vehicle exhaust gas recirculation (EGR) system may lead to engine stalling under certain operating conditions.
Fuel system: hoses, lines/piping, and fittings
Risk: Under certain engine and vehicle dynamic conditions, the fuel line may separate, resulting in a fuel leak and an increased risk of a vehicle fire.
Fix: Dealers will install a secondary retention clip to the fuel line quick connect. Owner notification began on december 15, 2003. Owners should contact daimlerchrysler at 1-800-992-1997.
Full defect summary
On certain sport utility vehicles, the chassis fuel supply tube may have been incorrectly manufactured.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Fuel tank punctures
Summary
Ea06-010 was opened based on information gathered in preliminary evaluation pe06-009.pe06-009 was opened based on information obtained in a peer information request as part of a preliminary evaluation (pe05-050) of fuel tank puncture in model year (my) 2003 through 2006 nissan murano vehicles.in january 2006, nissan submitted a defect information report to odi that identified a defect in the fuel tank shielding in approximately 209,000 my 2003 through 2006 nissan murano vehicles.to remedy the problem, nissan installed shields on the exposed front surfaces of the recalled vehicles.peer data collected for my 2004 through 2005 pacifica vehicles during pe05-050 included 120 field reports documen
Engine stalling
Summary
On february 27, 2006 rq06-002 was opened in response to 60 complaints of engine stall, mostly during left-hand turns, in model year (my) 2004 to 2006 chrysler pacifica vehicles that were outside the scope of recall 04v-113.in march 2004, daimlerchrysler initiated recall 04v-113 on 34,561 my 2004 pacifica vehicles to correct a condition that could result in engine stall while making a left-hand turn after a cold-start.during rq06-002 it was determined that recall 04v-113 did correct the specific cause of the engine stalling condition for that specific population.however, two other conditions were identified that could also cause engine stalling during turning maneuvers:(1) an issue with misbu
Fuel tank punctures
Summary
On february 22, 2006, odi opened pe06-009 to investigate reports that the fuel tanks on model year (my) 2004 to 2005 chrysler pacifica vehicles may be punctured by contact with road debris.the number of reports submitted by chrysler was significantly higher than those submitted by other manufacturers who were requested to submit data as part of investigation pe05-050 into my 2003 to 2006 nissan murano vehicles that may have had insufficient shielding of the fuel tank to prevent punctures after contact with road debris.nissan issued recall 06v-003 involving increasing the shielding of the fuel tanks to reduce the likelihood of tank punctures. Chrysler has noted that they had in place from jan
Questions about the 2004 Chrysler Pacifica
- What are the most common problems with the 2004 Chrysler Pacifica?
- By NHTSA owner complaints: body and structure (323 complaints, typically around 109,500 miles); engine (258 complaints, typically around 107,000 miles); suspension (125 complaints, typically around 110,000 miles).
- How many recalls does the 2004 Chrysler Pacifica have?
- 2 recalls listed by NHTSA, the latest from March 4, 2004 (transmission). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2004 a bad year for the Chrysler Pacifica?
- It is the 3rd most complained-about Pacifica model year since 2000, with 896 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.