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2019 Chrysler Pacifica Problems and Recalls
Owners filed 315 complaints with NHTSA about the 2019 Chrysler Pacifica, most often about the electrical (31% of complaints, typically around 18,000 miles). It is 8th of 18 Pacifica model years by number of complaints and has 7 recalls.
Most common 2019 Chrysler Pacifica problems
Electrical
98 complaints · 31%Half of these problems showed up before 18,000 miles.
Car subject to recall for malfunctioning rear camera (ve-2 is code) during repair, touchscreen rendered inoperable. Now, camera doesn't work at all, most controls require use of touch screen which no longer works. Car had no issue before recall, no no backup camera and repairs are expected to take at least 6 weeks due…
This van was purchased by a dealer with approximately 23,000 miles. It was sold to a retail customer and the following day it caught on fire in the customers garage. We had it towed to a Chrysler dealership and Chrysler said they would not accept any responsibility for fire, even though the vehicle is clearly under…
Engine
85 complaints · 27%Half of these problems showed up before 32,000 miles. Parts named most often: cooling system.
The vehicle stalls out while actively driving it down the road on a city street. The vehicle stops mid driving, immediately shuts off, loses all power, and engages park by itself. The vehicle then fails to restart and leaves driver stranded in unsafe conditions. Happened the first time driving 40mph down a city road.…
As I was driving on a city street and applied the brakes the car suddenly stopped and completely shut off the engine and shut down. Unable to start the car after a few attempts it finally started again, went a few more feet and then completely shut down and the vehicle turned off again, in the middle of the road. The…
Transmission
74 complaints · 24%Half of these problems showed up before 16,500 miles. Parts named most often: automatic transmission.
The contact owns a 2019 Chrysler Pacifica. While driving approximately 45 MPH, the "stop safely vehicle will shut off soon" message illuminated. The vehicle was taken to bob allen motor mall ([phone], located at 725 n maple ave, danville, ky 40422) where it was diagnosed that the relay switch was stuck. The part was…
The contact owns a 2019 Chrysler Pacifica. The contact stated while driving at various speeds, the transmission skipped gears. Additionally, the vehicle was experiencing erratic transmission shifts and unintended deceleration. The check engine warning light was illuminated. Additionally, the contact stated that upon…
Brakes
58 complaints · 18%Half of these problems showed up before 36,000 miles. Parts named most often: power assist.
The vehicle would not stop whenever I pressed the brake pedal. It felt hard and did not respond. Much like other complaints on this website, the pedal made a hissing sound whenever it came up. The power brake system is being looked at and is a common problem. A recall on this system clearly needs to occur before…
As I was driving on a city street and applied the brakes the car suddenly stopped and completely shut off the engine and shut down. Unable to start the car after a few attempts it finally started again, went a few more feet and then completely shut down and the vehicle turned off again, in the middle of the road. The…
Other or unspecified
51 complaints · 16%Half of these problems showed up before 4,000 miles.
U connect / radio / backup camera / temperature control system freezes causes lack of control of temperature controls, no backup camera no controls in the radio/attached systems. Operator must turn off vehicle and or complete a soft restart.
After waiting at the Chrysler dealer for 6 hours on 3/3/20, the service department was unable to complete the update of the radio software and thereby was unable to remedy the safety recall upload for the rear camera issue under ve2?NHTSA 19v-886. The percentages of completion were 92% and 50%. Dealership said they…
Steering
43 complaints · 14%While my wife was sitting in the car with the car running in park the car began to go in reverse and it started to accelerate and brakes didnt work and car crashed into a fence and shed. Multiple witnesses confirmed her account as she had window down and was screaming with her hands in the air. Once car came to a stop…
The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at higher speeds, the steering wheel failed to return to center after making a turn to the left or the right. No warning light was illuminated. The vehicle was taken to a local independent mechanic for a diagnostic test; however, the…
Driver assistance
13 complaints · 4%Parts named most often: automatic emergency braking, warnings, blind spot detection, adaptive cruise control.
Body and structure
10 complaints · 3%Parts named most often: body.
Driving down the highway in normal weather conditions and the passenger front window just exploded, completely shattered and came into the van, glass got all over my passengers. There was no rock or object that hit the window.
When opening passenger side back sliding door, it does not stay in the open position and slides forward and closes. It is very dangerous as children can get caught up in between.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2019 Chrysler Pacifica recalls
Backup camera: camera
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning july 16, 2026. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46d. Vehicle identification numbers (vins) involved in this recall will be searchable on NHTSA.gov on may 28, 2026.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019 and 2023 chrysler pacifica, 2024 ram 1500, ram 2500, and 2024-2025 jeep wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
Equipment Adaptive/Mobility
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with q'straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed february 5, 2026. Owners may contact rollx's customer service at 1-800-956-6668.
Full defect summary
Rollx vans (rollx) is recalling certain gmc yukon, sierra, chevrolet express 2500, ford transit, e-250, toyota sienna, sienna hybrid, honda odyssey, chrysler town and country, voyager, pacifica, dodge grand caravan, and ram promaster vehicles equipped with qrt-deluxe and qrt-max wheelchair restraints. Please refer to rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Electrical: connectors/plugs/receptacles
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the power inverter module (pim) software and, if necessary, update the instrument panel cluster (ipc) and the electronic control module (ECM) software, free of charge. Fca US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. Fca began notifying owners on february 23, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 03a.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2017-2023 pacifica plug-in hybrid electric vehicles (phevs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Backup camera: camera
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an over-the-air (OTA) update available as of may 1, 2020. The recall began april 27, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w30-w37.
Full defect summary
Chrysler (fca US llc) is recalling certain 2020 jeep gladiator and jeep cherokee, 2019-2020 ram 1500 pickup, ram 2500 pickup, ram 3500 pickup, chrysler pacifica, dodge durango, jeep grand cherokee, jeep wrangler, and jeep renegade and 2019 dodge challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rearview mirrors."
Backup camera: camera
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began january 9, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is ve2.
Full defect summary
Chrysler (fca US llc) is recalling certain 2018-2019 pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rearview mirrors."
Electrical: 12v/24v/48v battery
Risk: A loss of power steering assist or a stall can increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began may 24, 2019. Owners may contact chrysler customer service at 1-800-853-1403. Fca US' number for this recall is v53.
Full defect summary
Chrysler (fca US llc) is recalling certain 2017-2019 pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Electrical: front underhood
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began october 2, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is u87.
Full defect summary
Chrysler (fca US llc) is recalling certain 2018 jeep renegade, compass and grand cherokee, ram 1500 and promaster, fiat 500x, dodge journey, challenger, charger and durango and chrysler 300x vehicles, 2017-2018 jeep wrangler, dodge grand caravan and chrysler town and country vehicles and 2018-2019 jeep cherokee and 2018 chrysler pacifica and pacifica hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Loss of motive power due to an internal wiring connector short.
Summary
On july 22, 2022, the office of defects investigation (odi) opened investigation pe22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in model years 2019-2021 chrysler pacifica plug-in hybrid electric vehicles (phev).â on january 17, 2023, fiat chrysler automobiles (fca) issued safety recall (NHTSA recall 23v-010) involving 2017-2023 model years (my) pacifica plug-in hybrid electric vehicles (phev) produced between august 12, 2016, through january 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an une
Transmission fault leading to loss of motive power
Summary
On july 22, 2022, the office of defects investigation (odi) opened pe22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain chrysler pacifica vehicles. In a january 17, 2023 letter to NHTSA, fiat chrysler automobiles (fca) submitted recall notice 23v-010 involving a transmission motor wiring defect in 67,118 model year (my) 2017-2023 chrysler pacifica plug-in hybrid electric vehicles (phevs) manufactured from august 12, 2016 through january 9, 2023. Fca determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with fca confirmed this defect
Questions about the 2019 Chrysler Pacifica
- What are the most common problems with the 2019 Chrysler Pacifica?
- By NHTSA owner complaints: electrical (98 complaints, typically around 18,000 miles); engine (85 complaints, typically around 32,000 miles); transmission (74 complaints, typically around 16,500 miles).
- How many recalls does the 2019 Chrysler Pacifica have?
- 7 recalls listed by NHTSA, the latest from May 21, 2026 (backup camera). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2019 a bad year for the Chrysler Pacifica?
- It is 8th of 18 Pacifica model years by number of complaints, with 315 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.