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2017 Chrysler Pacifica Problems and Recalls
Owners filed 1,534 complaints with NHTSA about the 2017 Chrysler Pacifica, most often about the engine (35% of complaints, typically around 20,000 miles). It is the most complained-about Pacifica model year since 2000 and has 11 recalls.
Most common 2017 Chrysler Pacifica problems
Engine
535 complaints · 35%Half of these problems showed up before 20,000 miles.
On multiple occasions over the past 6 months, this vehicle has lost power, causing the driver to have no ability to steer the vehicle, accelerate, or brake until it comes to a complete stop. This has happened under a range of different circumstances - while driving less than 15 MPH in a parking lot and also while…
This car has had multiple stalls, whereas when driving, the engine will shut down and steering be affected. This has happened in the middle of an intersection with my children in the car. There are no warning signs that this will happen, the car just suddenly becomes inoperable. You have to place in park for 30…
Transmission
470 complaints · 31%Half of these problems showed up before 27,000 miles. Parts named most often: automatic transmission.
Vehicle is loosing acceleration and/or all power while in operation. Vehicle will be moving in drive and then will not accelerate upon pressing gas pedal. Has also completely shut off while in drive, and had to be put into park and restarted. This is a very dangerous problem since it happens while the vehicle is in…
The contact owns a 2017 Chrysler Pacifica. The contact took the vehicle to the sport durst Chrysler dodge jeep dealer (513 durham-chapel hill blvd, durham, nc 27707; [phone]) to have the vehicle repaired for a recall regarding the door locks. The vehicle was repaired. Shortly after the repair, the transmission warning…
Electrical
393 complaints · 26%Half of these problems showed up before 25,500 miles. Parts named most often: 12v/24v/48v battery, instrument panel, instrument cluster/panel, software.
The contact owns a 2017 Chrysler Pacifica. The contact took the vehicle to the sport durst Chrysler dodge jeep dealer (513 durham-chapel hill blvd, durham, nc 27707; [phone]) to have the vehicle repaired for a recall regarding the door locks. The vehicle was repaired. Shortly after the repair, the transmission warning…
We purchased a Pacifica on 12/21/2017. Not even an hour after leaving the dealership the vehicle stalled, losing all power, and had to be restarted to regain power and driving ability at a stop light. We were not hit, but it is very dangerous to have a vehicle that stalls randomly.
Steering
286 complaints · 19%Half of these problems showed up before 42,000 miles.
The vehicle was in motion on a city street just driving straight. The engine shut off while driving. The display indicated to put the car in park to start the vehicle. The power steering shuts off. I was not going fast at the time and was able to stop, put it in park, press the brake, start the vehicle, and put it…
I continue to have problems with "jerking" while driving my 2017 Pacifica. The best way I can describe it as the car "jerks" forward very forcefully. I have had it in 6 times for the same "jerking" motion. I am concerned that it may cause an accident if it jerks and completely stops. The "jerking" happens at very…
Other or unspecified
214 complaints · 14%Half of these problems showed up before 17,000 miles.
I was driving and was turning into my driveway and my van completely shut off and I had nothing. I had a message on my dash that said to put my vehicle in park. I did that then I attempted to start my van again cause I had not pulled completely in the driveway yet. I had a 1/2 tank of gas also and had no warning…
As my vehicle accelerates there is hesitation and then the car lurches. This occurs mostly when coming from a complete stop. The dealer has been unable to find any "codes' related to this. In addition, on december 11, 2017, the car hesitated and then lurched forward with such force that my head hit the headrest and I…
Speed control
89 complaints · 6%Half of these problems showed up before 17,000 miles. Parts named most often: cruise control.
Date of incident 11/29/2017: we have a 2017 Chrysler pacific with 17,000 miles. While pulling into a parking spot the vehicle accelerated on its own, causing a minor collision. Chrysler dealership did a scan and found no error codes. Updated 8/16/18
On may 9, 2018 I shifted from park to drive, with my foot on the brake, while my 10 year old son was getting into the van. The door automatically closed, he panicked as he saw it closing and tried to jump out- the door closed on him and he was stuck for 30 seconds to 1 minute. The door was not responsive to opening by…
Brakes
86 complaints · 6%Half of these problems showed up before 16,000 miles. Parts named most often: foundation components, electrical.
I reported this earlier. But after some testing Chrysler said that this problem has never happened before, but all you have to do is google it and you find many. I think my brakes have failed four times since I have owned it. The day I bought it in 2017 and three times in march 2019.twice moving and twice when I…
Vehicle shuts off while driving and cannot be restarted until it comes to a complete stop. Vehicle has stopped running while slowing down for a light, it has stopped after getting off expressway and while driving through a parking lot. In the last two months it has stalled at least 10 times.
Fuel system
74 complaints · 5%Half of these problems showed up before 26,000 miles. Parts named most often: storage, delivery, fuel injection system.
The vehicle's stop/start system shut down the car unexpectedly while the car was in the process of making a left turn and could have caused an accident. It was fixed, then a few months later it was under a separate recall. Recently the system malfunctioned again and again does not work.
Driving vehicle and it just turns off. I am 80 and it turned off in traffic circle. It has happened twice and is exactly described in june recall. Vehicle has no open recalls and has happened twice in last week.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Chrysler Pacifica recalls
Equipment Adaptive/Mobility
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with q'straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed february 5, 2026. Owners may contact rollx's customer service at 1-800-956-6668.
Full defect summary
Rollx vans (rollx) is recalling certain gmc yukon, sierra, chevrolet express 2500, ford transit, e-250, toyota sienna, sienna hybrid, honda odyssey, chrysler town and country, voyager, pacifica, dodge grand caravan, and ram promaster vehicles equipped with qrt-deluxe and qrt-max wheelchair restraints. Please refer to rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Hybrid system: inverter
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the power inverter module (pim) software and, if necessary, update the instrument panel cluster (ipc) and the electronic control module (ECM) software, free of charge. Fca US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. Fca began notifying owners on february 23, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 03a.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2017-2023 pacifica plug-in hybrid electric vehicles (phevs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Electrical: 12v/24v/48v battery
Risk: A loss of power steering assist or a stall can increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began may 24, 2019. Owners may contact chrysler customer service at 1-800-853-1403. Fca US' number for this recall is v53.
Full defect summary
Chrysler (fca US llc) is recalling certain 2017-2019 pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Electrical: front underhood
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began october 2, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is u87.
Full defect summary
Chrysler (fca US llc) is recalling certain 2018 jeep renegade, compass and grand cherokee, ram 1500 and promaster, fiat 500x, dodge journey, challenger, charger and durango and chrysler 300x vehicles, 2017-2018 jeep wrangler, dodge grand caravan and chrysler town and country vehicles and 2018-2019 jeep cherokee and 2018 chrysler pacifica and pacifica hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Equipment: anti-theft devices
Risk: If the mpr is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Fix: Chrysler will notify owners, and dealers will replace the mpr plug, free of charge. The recall began july 9, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is u50.
Full defect summary
Chrysler (fca US llc) is recalling certain 2017-2018 chrysler pacifica vehicles. The manual park release (mpr) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection."
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Electrical: software
Risk: An engine stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began march 7, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is u01.
Full defect summary
Chrysler (fca US llc) is recalling certain 2017 chrysler pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Seat belts: rear/other
Risk: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began october 26, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t54.
Full defect summary
Chrysler (fca US llc) is recalling certain 2017-2018 chrysler pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Transmission: differential unit
Risk: A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
Fix: Vmi will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on august 14, 2017. Owners may contact vmi customer service at 1-800-488-9082. Vmi's number for this recall is pac20170728.
Full defect summary
Vantage mobility international, llc (vmi) is recalling certain 2017 chrysler pacifica lowered floor vehicles modified by vmi. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Brakes: hoses, lines/piping, and fittings
Risk: The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
Fix: Vantage mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on july 3, 2017. Owners may contact vantage mobility customer service at 1-800-488-9082. Vantage mobility's number for this recall is pac-20170525.
Full defect summary
Vantage mobility international, llc (vantage mobility) is recalling certain 2017 chrysler pacifica lowered floor vans modified by vantage mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 135, "light vehicle brake systems."
Seat belts: rear/other
Risk: If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on july 14, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s42.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2017 pacifica vehicles manufactured february 22, 2016, through april 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Intermittent loss of electric power steering
Summary
The office of defects investigation (odi) is opening this preliminary evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (eps) system in model year (my) 2017â2018 chrysler pacifica vehicles. Odi has received 94 vehicle owner questionnaires (voqs) reporting a condition in which the steering system exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position. Complainants allege that during these events, increased steering effort is required to return the wheel to center. In many cases, this is followed by a sudden reactivatio
Ignition-off high voltage battery fire (remedy effectiveness of recall 22v-077)
Summary
On february 11, 2022, fiat chrysler automobiles (fca) issued a safety recall (NHTSA recall 22v-077) on all 2017-2018 pacifica plug-in hybrid electric vehicles (phev) produced between august 12, 2016 through august 7, 2018. The recall addresses ignition âoffâ fires that originate at the high voltage (hv) battery pack assembly. An ignition âoffâ vehicle fire can result in an increased risk of occupant injury, injury to persons outside the vehicle, and property damage, with little to no warning. At the time of the recall filing the root cause of the vehicle fires was unknown and under investigation by fca and suppliers. A software remedy designed to improve thermal event detectability b
Stall/loss of motive power
Summary
By letter dated november 30, 2017, the center for auto safety (cas) petitioned the national highway traffic safety administration requesting it open an investigation into allegations of engine stalling in the model year (my) 2017 chrysler pacifica, a new vehicle platform. In support of its petition, cas cited 57 NHTSA complaints alleging an engine stall in the subject pacifica vehicles, in addition to other information it provided.on december 1, 2017, NHTSA's office of defects investigation opened defect petition 17-003 as requested by cas.odi sent an information request letter to fiat chrysler automobiles (fca), the manufacturer of the subject pacifica vehicles, on december 12, 2017 request
Questions about the 2017 Chrysler Pacifica
- What are the most common problems with the 2017 Chrysler Pacifica?
- By NHTSA owner complaints: engine (535 complaints, typically around 20,000 miles); transmission (470 complaints, typically around 27,000 miles); electrical (393 complaints, typically around 25,500 miles).
- How many recalls does the 2017 Chrysler Pacifica have?
- 11 recalls listed by NHTSA, the latest from December 17, 2025 (equipment Adaptive/Mobility). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Chrysler Pacifica?
- It is the most complained-about Pacifica model year since 2000, with 1,534 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.