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2021 Chrysler Pacifica Problems and Recalls
Owners filed 375 complaints with NHTSA about the 2021 Chrysler Pacifica, most often about the electrical (41% of complaints, typically around 18,000 miles). It is 6th of 18 Pacifica model years by number of complaints and has 7 recalls.
⚠ Safety advisory1 recall for this car came with a park-outside warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2021 Chrysler Pacifica problems
Electrical
152 complaints · 41%Half of these problems showed up before 18,000 miles. Parts named most often: propulsion system.
The contact owns a 2021 Chrysler Pacifica hybrid. The contact stated that whenever hybrid battery power was low, the vehicle was supposed to shift to using fuel; however, the vehicle would stall. The contact would pull over to the side of the road and start the vehicle after several attempts. The failure was…
The contact owns a 2021 Chrysler Pacifica hybrid. The contact stated that the center console and the dashboard made a loud buzzing sound before the functions became inoperable. The contact stated that the display screen displayed service warnings and software updates erroneously before disappearing. The contact took…
Engine
141 complaints · 38%Half of these problems showed up before 15,000 miles.
The contact owns a 2021 Chrysler Pacifica. The contact stated while driving approximately 75 MPH, the vehicle started to stall. The accelerator pedal was depressed but failed to respond. The contact stated that the brake pedal was shaking while depressed. The check engine warning light and the warning "service…
The contact owns a 2021 Chrysler Pacifica hybrid. The contact stated that whenever hybrid battery power was low, the vehicle was supposed to shift to using fuel; however, the vehicle would stall. The contact would pull over to the side of the road and start the vehicle after several attempts. The failure was…
Transmission
119 complaints · 32%The contact owns a 2021 Chrysler Pacifica. The contact stated while driving 65 MPH, the vehicle shifted into neutral unintendedly and lost motive power. Several unknown warning lights were illuminated. The contact was unable to shift into gear as the gear shifter had seized. The contact veered to the side of the road.…
The contact owns a 2021 Chrysler Pacifica. The contact stated that the message "service gear shifter" was displayed, and the gear shifter lights were not illuminated. Additionally, the contact stated that the ess system malfunctioned, and the 12-volt battery had failed, which the contact related to the gear shifter…
Fuel system
79 complaints · 21%Parts named most often: storage.
The contact owns a 2021 Chrysler Pacifica. The contact stated while refueling the vehicle, the pump handle was set to pump automatically. The contact stated the pump handle was ejected from the filler neck when the fuel tank was full, causing a fuel spill onto the ground. The contact was able to prevent further…
Other or unspecified
56 complaints · 15%Backup camera
28 complaints · 8%Half of these problems showed up before 43,500 miles. Parts named most often: warnings, rearview system braking, sensing system, camera system.
The contact owns a 2021 Chrysler Pacifica. The contact stated while driving at various speeds, the "uconnect box service required - please visit an authorized dealer" message was displayed on the instrument panel. Due to the failure, the reverse camera screen displayed a blank image while in reverse(r). The vehicle…
The contact owns a 2021 Chrysler Pacifica. The contact stated that while reversing, the back-over prevention camera image was frozen. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer, who performed a software update as part of the manufacturer's extended warranty coverage…
Speed control
23 complaints · 6%Driver assistance
17 complaints · 5%Parts named most often: automatic emergency braking, warnings, adaptive cruise control, blind spot detection.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2021 Chrysler Pacifica recalls
Electrical: traction battery
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning june 23, 2026. Owners may contact fca US llc customer service at 1-800-853-1403. Fca US llc's number for this recall is 52d. The vehicle identification numbers (vins) involved in this recall will become searchable o
Full defect summary
Chrysler (fca US, llc) is recalling certain 2020-2022 pacifica plug-in hybrid electric (phev) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "off" position.
Equipment Adaptive/Mobility
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed january 27, 2026. Owners may contact vantage mobility customer service at 1-800-488-9082.
Full defect summary
Vantage mobility, llc (vm) is recalling certain 2021-2026 honda odyssey, 2021-2025 chrysler pacifica, and toyota sienna vehicles equipped with qrt-deluxe and qrt-max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Equipment Adaptive/Mobility
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with q'straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed february 5, 2026. Owners may contact rollx's customer service at 1-800-956-6668.
Full defect summary
Rollx vans (rollx) is recalling certain gmc yukon, sierra, chevrolet express 2500, ford transit, e-250, toyota sienna, sienna hybrid, honda odyssey, chrysler town and country, voyager, pacifica, dodge grand caravan, and ram promaster vehicles equipped with qrt-deluxe and qrt-max wheelchair restraints. Please refer to rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Air bags: curtain
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed october 22, 2024. Owners may contact fca customer service at 1-800-853-1403. Fca's number for this recall is a8b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2020-2023 pacifica and 2020-2021, 2023 voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard numbers 214, "side impact protection" and 226, "ejection mitigation."
Backup camera: camera
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "over-the-air," free of charge. Owner notification letters were mailed beginning july 9, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's numbers for this recall are 66b and 79b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2022 dodge durango, 2021-2023 chrysler pacifica, jeep grand cherokee l, 2022 ram 1500, 2500, 3500, chrysler voyager, 2022-2023 jeep compass, grand cherokee, wagoneer, grand wagoneer, andâ ram promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Electrical: connectors/plugs/receptacles
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the power inverter module (pim) software and, if necessary, update the instrument panel cluster (ipc) and the electronic control module (ECM) software, free of charge. Fca US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. Fca began notifying owners on february 23, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 03a.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2017-2023 pacifica plug-in hybrid electric vehicles (phevs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Seats: mid/rear assembly
Risk: An unsecured seat increases the risk of injury in a crash.
Fix: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed april 7, 2022. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US llc's number for this recall is z22.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2022 pacifica and 2021 voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 225, "child restraint anchorage systems."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Loss of motive power due to an internal wiring connector short.
Summary
On july 22, 2022, the office of defects investigation (odi) opened investigation pe22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in model years 2019-2021 chrysler pacifica plug-in hybrid electric vehicles (phev).â on january 17, 2023, fiat chrysler automobiles (fca) issued safety recall (NHTSA recall 23v-010) involving 2017-2023 model years (my) pacifica plug-in hybrid electric vehicles (phev) produced between august 12, 2016, through january 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an une
Transmission fault leading to loss of motive power
Summary
On july 22, 2022, the office of defects investigation (odi) opened pe22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain chrysler pacifica vehicles. In a january 17, 2023 letter to NHTSA, fiat chrysler automobiles (fca) submitted recall notice 23v-010 involving a transmission motor wiring defect in 67,118 model year (my) 2017-2023 chrysler pacifica plug-in hybrid electric vehicles (phevs) manufactured from august 12, 2016 through january 9, 2023. Fca determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with fca confirmed this defect
Questions about the 2021 Chrysler Pacifica
- What are the most common problems with the 2021 Chrysler Pacifica?
- By NHTSA owner complaints: electrical (152 complaints, typically around 18,000 miles); engine (141 complaints, typically around 15,000 miles); transmission (119 complaints).
- How many recalls does the 2021 Chrysler Pacifica have?
- 7 recalls listed by NHTSA, the latest from June 4, 2026 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2021 a bad year for the Chrysler Pacifica?
- It is 6th of 18 Pacifica model years by number of complaints, with 375 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.