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2011 Ford Edge Problems and Recalls

Owners filed 1,803 complaints with NHTSA about the 2011 Ford Edge, most often about the electrical (38% of complaints, typically around 55,000 miles). It is the 2nd most complained-about Edge model year since 2000 and has 3 recalls.

Complaints1,803
Recalls3
Crashes reported23
Fires reported4
Injuries reported8

Most common 2011 Ford Edge problems

  1. Electrical

    687 complaints · 38%

    Half of these problems showed up before 55,000 miles. Parts named most often: instrument cluster/panel, ignition, 12v/24v/48v battery.

    Door ajar light will not go off. Car thinks drivers door is open, which makes it unable to lock and lights stay on in vehicle. I have already had to replace the battery once due to this.
    Owner report to NHTSA, 2014, at 56,000 miles
    I was backing out of a parking spot and the hatch door adjar light came on and started dinging. I stopped turned off the car and opened and closed the hatch back door. This did not correct the problem. I had to drive home 30 miles listening to this constant dinging. When I stopped the interior light would come on…
    Owner report to NHTSA, 2013, at 53,000 miles
  2. Brakes

    308 complaints · 17%

    Half of these problems showed up before 100,000 miles. Parts named most often: foundation components, antilock/traction control/electronic limited slip.

    The contact owns a 2011 Ford Edge. While driving various speeds, the brake pedal was depressed to slow the vehicle down, but the vehicle failed to stop. The contact had to depress the brake pedal to the floorboard to completely stop the vehicle. The failure occurred without warning. The vehicle was taken to the dealer…
    Owner report to NHTSA, 2017, at 94,369 miles
    Purchased my 2011 Ford Edge in june/july of 2014 for jc lewis Ford in savannah, ga. Turns out there was an "extended warranty" in place because the brake booster's in this car have been failing. I'm not sure why they would have sold me a car without completing a repair or informing me of the possibility of…
    Owner report to NHTSA, 2016, at 87,000 miles
  3. Body and structure

    274 complaints · 15%

    Half of these problems showed up before 51,500 miles. Parts named most often: body, frame and members.

    The drivers side door ajar sensors have been causing problems for the past month. They are covered under my warranty, however I have to pay a $100 deductible to get this fixed. The representative, john, said that Ford has issued a notice about them however no recall. He said there are a large number of cars…
    Owner report to NHTSA, 2013, at 52,000 miles
    The contact owns a 2011 Ford Edge. The contact stated that the front driver's side door failed to close and lock. The vehicle was taken to the dealer where the latch was replaced. The vehicle was repaired. The manufacturer was not contacted about the failure. The failure mileage was 53,000.
    Owner report to NHTSA, 2013, at 53,000 miles
  4. Other or unspecified

    254 complaints · 14%

    Half of these problems showed up before 62,500 miles.

    Drivers side door ajar light on. Interior lighting will not turn off. User can't lock doors while driving. Dome light stays on draining battery.
    Owner report to NHTSA, 2015, at 60,256 miles
    Driver door ajar light stays on constantly making the vehicle unable to lock doors automatically and manually. Also, interior lights stay on longer making night driving unsafe as well as risk for battery dying.
    Owner report to NHTSA, 2014, at 60,000 miles
  5. Engine

    196 complaints · 11%

    Half of these problems showed up before 58,000 miles. Parts named most often: exhaust system, cooling system.

    While driving on the highway, my Ford Edge lost acceleration. The engine remained idling but would not accelerate. I had to coast over to the side of the road, turn the engine off and restart. It would run fine for a few miles then repeat. I managed to get it to a Ford dealer who said it was a very common problem with…
    Owner report to NHTSA, 2014, at 59,000 miles
    Re: 2011 Ford Edge limited: on way to dealer for requested service/repair re: sudden and unexpected engine loss of power (stall - 3 episodes within 2 weeks) while underway the vehicle stalled 3 additional times. At time of stall (loss of engine power) the engine remained running; check engine light was on; "wrench"…
    Owner report to NHTSA, 2014, at 56,000 miles
  6. Lights

    195 complaints · 11%

    Half of these problems showed up before 54,000 miles.

    The door ajar warning light will not go off even if the door is closed, which makes the interior lights stay on while driving which is a hazard at night time, creates low visibility, hard to see the road. Also the doors lock and unlock sporadically because of the malfunctioning sensor. Several people I know with the…
    Owner report to NHTSA, 2014, at 50,409 miles
    Door ajar warning light will not go away when closing the drivers door and occasionally pops on while driving turning on the interior lights. Especially dangerous at night. Multiple reports of this same issue with the drivers door latch specifically on 2011 Ford edges. In order for the door to close and not have the…
    Owner report to NHTSA, 2013, at 50,000 miles
  7. Transmission

    172 complaints · 10%

    Half of these problems showed up before 49,000 miles. Parts named most often: transfer case (4-wheel drive), automatic transmission.

    I purchased this certified pre owned 2011 Ford Edge and 3000 miles into owning it the drive train has repeatedly slipped and when it engages it slams. This seems to happen at any time mostly from after stopping and sometimes as the car is just driving at low speeds. I`m taking it in for this soon but from these other…
    Owner report to NHTSA, 2013, at 49,236 miles
    The contact owns a 2011 Ford Edge. The contact stated that while driving approximately 50 MPH, the power train warning light illuminated as the vehicle began to independently decelerate. The vehicle was taken to the dealer for diagnosis. The technician stated that the throttle body would need to be replaced. The…
    Owner report to NHTSA, 2013, at 50,000 miles
  8. Speed control

    88 complaints · 5%

    Half of these problems showed up before 51,000 miles. Parts named most often: accelerator pedal, throttle.

    My wife was driving her 2011 Ford Edge on the highway at 60 MPH with me and another passenger when all of a sudden the car began to decelerate very quickly. My wife shouted that the vehicle would not respond when she applied the accelerator pedal. We were in full traffic as cars sped beside US and came up quickly…
    Owner report to NHTSA, 2014, at 51,000 miles
    While driving down a local 4-lane road, the 2011 Ford Edge lost power, became unresponsive to the accelerator pedal, and the "wrench" symbol appeared on the instrument panel. The car would still move forward (perhaps 5 MPH or less), and we were able get the flashers on and to park on a side road. The situation was…
    Owner report to NHTSA, 2014, at 51,299 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2011 Ford Edge recalls

  1. Electrical: software

    NHTSA 11V128000 · February 24, 2011 · 8,022 vehicles

    Risk: If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.

    Fix: Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1-866-436-7332.

    Full defect summary

    Ford is recalling certain model year 2011 ford f-150, f-250, f-350, f-450, f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (BCM) serial number. Based on the serial number the BCM was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a BCM that required replacement affected bcms may have the potential for an internal short.

  2. Body and structure: body

    NHTSA 10V659000 · December 29, 2010 · 14,737 vehicles

    Risk: If an electrical short develops, an overheating condition may occur which can result in an unattended vehicle fire.

    Fix: Dealer will replace the body control module if necessary free of charge. The safety recall began on january 11, 2011. Owners may contact ford at 1-866-436-7332.

    Full defect summary

    Ford is recalling certain model year 2011 f-150, f-250, f-350, f-450, f-550, edge and lincoln mkx vehicles. During a six-day production period, the supplier of the body control module manufactured modules that may have the potential for an internal short.

  3. Doors and locks: lock

    NHTSA 10V516000 · October 27, 2010 · 71 vehicles

    Risk: The liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.

    Fix: Ford will notify owners and dealers will have the affected control modules updated free of charge. The safety recall began on november 1, 2010. Owners may contact ford at 1-866-436-7332.

    Full defect summary

    Ford is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010. These vehicles were shipped with incorrectly configured electronic module settings that disable the locking function of the liftgate. Accordingly, the vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, "door locks and door retention components."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2011 Ford Edge

What are the most common problems with the 2011 Ford Edge?
By NHTSA owner complaints: electrical (687 complaints, typically around 55,000 miles); brakes (308 complaints, typically around 100,000 miles); body and structure (274 complaints, typically around 51,500 miles).
How many recalls does the 2011 Ford Edge have?
3 recalls listed by NHTSA, the latest from February 24, 2011 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2011 a bad year for the Ford Edge?
It is the 2nd most complained-about Edge model year since 2000, with 1,803 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford Edge years

Ford Edge problems by year