KnownCarProblems2024 Ford Edge Problems and Recalls
Owners filed 44 complaints with NHTSA about the 2024 Ford Edge, most often about the other or unspecified (21% of complaints). It is 17th of 19 Edge model years by number of complaints and has 2 recalls.
Most common 2024 Ford Edge problems
Other or unspecified
9 complaints · 21%Electrical
8 complaints · 18%Parts named most often: horn, seat heater.
The contact owns a 2024 Ford Edge. The contact stated that the Ford sync infotainment system failed to switch screens, and activated selected operations like the defroster, and displayed a black screen intermittently. The vehicle was taken to the dealer who diagnosed a software failure. The dealer had reset the…
The contact owns a 2024 Ford Edge. The contact stated that the hatch of the vehicle was designed to close automatically while the user owned the key fob, with the user's foot underneath the hatch. The contact stated that the hatch had been closing prematurely while the key fob was not near the hatch, and the hatch had…
Backup camera
7 complaints · 16%Parts named most often: sensing system, warnings.
The contact owns a 2024 Ford Edge. The contact received notification of NHTSA campaign number: 25v315000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
The contact owns a 2024 Ford Edge. The contact stated that after shifting to reverse(r) and then to drive(d), the image from the rear-view camera was still displayed on the screen. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had become a…
Transmission
5 complaints · 11%The contact rented a 2024 Ford Edge. The contact stated while parked uphill and shifted into reverse, the vehicle violently moved forward. The contact depressed the accelerator pedal for the vehicle to reverse; however, the vehicle continued to roll forward. The brake pedal was depressed and at the same time the…
Air bags
3 complaints · 7%The contact was driving a 2024 Ford Edge rental vehicle. The contact stated that while traveling in stop-and-go traffic the rental vehicle was involved in a multi-vehicle crash. The rental vehicle was crashed into from the rear and pushed into a second vehicle. A third vehicle was then pushed into the rental vehicle…
The contact owns a 2024 Ford Edge. The contact stated that while driving at approximately 2 MPH, a second vehicle crashed into the front passenger side of the vehicle. During the crash, no air bags in the vehicle were deployed. The occupants in each vehicle were transported to the local hospital but no injuries were…
Seats
3 complaints · 7%The contact owns a 2024 Ford Edge. The contact stated that the rear bench seat was loose. The contact stated that the base was attached; however, the back of the bench moved and wiggled when the hand was placed anywhere on the bench. The contact stated that the seat was not secured, and it was not safe to install the…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2024 Ford Edge recalls
Backup camera: software
Risk: A rearview camera that fails to display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Fix: The apim software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed april 13, 2026. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 26s09. Vehicle identification numbers (vins) involved in this recall became searchable on NHTSA.gov on march 5, 2026.
Full defect summary
Ford motor company (ford) is recalling certain 2021-2026 ford bronco and 2021-2024 ford edge vehicles. The accessory protocol interface module (apim) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
Backup camera: software
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The accessory protocol interface module (apim) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on june 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on october 8, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s49.
Full defect summary
Ford motor company (ford) is recalling certain 2021-2024 bronco, f-150, 2021-2024 edge, 2022-2025 escape, f-250, f-350, f-450, f-550, f-600, 2022-2024 expedition, 2022-2025 transit, 2021-2023 mach-e, 2024 ranger, mustang, 2021-2023 lincoln nautilus, 2022-2024 navigator, and 2023-2024 corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2024 Ford Edge
- What are the most common problems with the 2024 Ford Edge?
- By NHTSA owner complaints: other or unspecified (9 complaints); electrical (8 complaints); backup camera (7 complaints).
- How many recalls does the 2024 Ford Edge have?
- 2 recalls listed by NHTSA, the latest from March 3, 2026 (backup camera). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2024 a bad year for the Ford Edge?
- It is 17th of 19 Edge model years by number of complaints, with 44 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.