KnownCarProblems2020 Ford Edge Problems and Recalls
Owners filed 324 complaints with NHTSA about the 2020 Ford Edge, most often about the transmission (58% of complaints, typically around 84,000 miles). It is 13th of 19 Edge model years by number of complaints and has 4 recalls.
Most common 2020 Ford Edge problems
Transmission
188 complaints · 58%Half of these problems showed up before 84,000 miles. Parts named most often: automatic transmission.
The contact owns a 2020 Ford Edge. The contact stated while driving at approximately 30 MPH, the vehicle jerked abnormally. There was no warning light illuminated. The failure occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be…
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired.…
Engine
54 complaints · 17%Half of these problems showed up before 61,500 miles.
The contact owns a 2020 Ford Edge. The contact stated while driving approximately 5 MPH and attempting to leave a parking lot, the vehicle made an abnormal sound and the engine shut off unexpectedly. No warning light was illuminated. The vehicle was not drivable and was towed to a dealer. The vehicle was not…
The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal. Additionally, while driving 35-45 MPH, the vehicle lost motive power. The contact stated that the vehicle choked and stalled. The driver was able to coast to…
Other or unspecified
50 complaints · 15%Half of these problems showed up before 2,500 miles.
There is an exhaust odor in the vehicle especially after a hard acceleration as in passing another vehicle. I took vehicle to my Ford dealer who said there were known problems reported on my model vehicle. I since found a Ford tsb 18-2057 that covers the issue, but for years 2015-2018. It appears the problem exists on…
I was driving in stop and go traffic for several minutes. When we would move forward it would only be for 1 car length. I stopped, and when the engine turned back on from the auto start/stop, the car lurched forward and hit the car in front of me. I still had my foot on the break. At first I thought I had been hit…
Electrical
25 complaints · 8%Parts named most often: software.
Rear view camera failed on many occasions while driving in reverse in shopping store parking lots and while driving in reverse out of driveways into public streets. On a few occasions rear view camera failed to display motor vehicles and pedestrians. Reported issue to Ford dealer service representative who stated…
The contact owns a 2020 Ford Edge. The contact stated that the usb port became inoperable. The vehicle was taken to the local dealer, who stated that the unit was destroyed. There were no warning lights illuminated. The dealer informed the contact that liquid might have fallen into the unit. The vehicle was repaired.…
Driver assistance
22 complaints · 7%Half of these problems showed up before 26,000 miles. Parts named most often: warnings, automatic emergency braking, adaptive cruise control, assist.
While in motion with no road traffic ahead of vehicle crash detector engages, occurred on highway straightaway. While in motion lane assist made a hard pull to the right, driver overcorrected to the left resulting in collision, occurred on highway straightaway.
The contact owns a 2020 Ford Edge. The contact stated that after the dealer overfilled the engine oil during an oil change, there was smoke coming from the rear end of the vehicle while driving. The vehicle was taken back to the dealer, and the engine oil was changed a second time. The contact stated that after the…
Visibility and wipers
13 complaints · 4%Half of these problems showed up before 23,500 miles. Parts named most often: sun/moon roof assembly, glass, side/rear.
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, the rear window shattered without impact. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was taken to safelite auto glass where the window was…
The contact owns a 2020 Ford Edge. The contact stated while her husband was driving 65-70 MPH with her and her 21-month-old son in the rear seats, she heard abnormal exploding sounds and noticed that the sunroof glass panel had exploded into several pieces. There were no injuries sustained. The contact stated that the…
Backup camera
13 complaints · 4%Half of these problems showed up before 68,500 miles. Parts named most often: warnings, rearview system braking, sensing system.
The contact owns a 2020 Ford Edge. The contact stated that on several occasions while in reverse, the rearview camera image was black with wavy lines, and a distorted image. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
The contact owns a 2020 Ford Edge. The contact stated that while reversing in a parking lot, the rearview camera image failed to be displayed. The message âcamera not availableâ was displayed. The vehicle was taken to the dealer and was diagnosed with the failure of the rearview camera image; however, the vehicle…
Speed control
12 complaints · 4%Parts named most often: cruise control.
The contact owns a 2020 Ford Edge. The contact stated while parking the vehicle and the vehicle accelerated without any warning, causing the vehicle to strike the building in front. The air bags deployed. No one was injured. A police report was filed. The vehicle was towed to the dealer. The manufacturer was…
The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal. Additionally, while driving 35-45 MPH, the vehicle lost motive power. The contact stated that the vehicle choked and stalled. The driver was able to coast to…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Ford Edge recalls
Backup camera: software
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed september 4, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s72.
Full defect summary
Ford motor company (ford) is recalling certain 2018-2022 transit connect, 2019-2020 mkz, mkx, edge, continental, f-150, nautilus, fusion, 2019-2023 ranger, mustang, 2020-2021 ecosport, expedition, navigator, 2020-2022 escape, f-250 sd, corsair, 2020-2023 aviator, transit, 2020-2024 explorer, 2021-2024 bronco sport, and 2022-2024 maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Transmission: driveshaft
Risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began march 12, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s02.
Full defect summary
Ford motor company (ford) is recalling certain 2020-2021 edge, 2020 lincoln nautilus and ford escape and 2021 lincoln corsair and ford bronco sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Backup camera: camera
Risk: Reduced rearward visibility can increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owner notification letters were mailed on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Full defect summary
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
Transmission: automatic transmission
Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began september 23, 2020. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20s49.
Full defect summary
Ford motor company (ford) is recalling certain 2019-2020 edge, transit connect and lincoln mkx and 2020 escape and lincoln corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Rearview camera fmvss 111 noncompliance
Summary
On september 23, 2020, ford motor company (ford) filed a noncompliance recall report under 49 cfr part 573 (NHTSA recall no. 20v-575), recalling 620,246 model year (my) 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles for a noncompliance with federal motor vehicle safety standard (fmvss) 111, rear visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (pcb) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was magna electronics.according to ford's chronology in the par
Questions about the 2020 Ford Edge
- What are the most common problems with the 2020 Ford Edge?
- By NHTSA owner complaints: transmission (188 complaints, typically around 84,000 miles); engine (54 complaints, typically around 61,500 miles); other or unspecified (50 complaints, typically around 2,500 miles).
- How many recalls does the 2020 Ford Edge have?
- 4 recalls listed by NHTSA, the latest from June 27, 2025 (backup camera). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Ford Edge?
- It is 13th of 19 Edge model years by number of complaints, with 324 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.