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2012 Ford Edge Problems and Recalls

Owners filed 1,134 complaints with NHTSA about the 2012 Ford Edge, most often about the electrical (41% of complaints, typically around 48,000 miles). It is 4th of 19 Edge model years by number of complaints and has 3 recalls.

Complaints1,134
Recalls3
Crashes reported26
Fires reported5
Injuries reported17

Most common 2012 Ford Edge problems

  1. Electrical

    462 complaints · 41%

    Half of these problems showed up before 48,000 miles. Parts named most often: instrument cluster/panel.

    Drivers side "door ajar warning" comes on very often and won't go off. Doesn't always come on immediately, but while on, won't allow doors to lock while driving. Very dangerous situation. When it comes on, not always in a position to stop immediately and put in park to reset . Must stop and repeat closing until it…
    Owner report to NHTSA, 2014, at 48,000 miles
    The indicator light for the driver's side door being ajar will not go off. The door is most definitely not open, yet the indicator does not register the door as being closed no matter what we do.
    Owner report to NHTSA, 2014, at 48,000 miles
  2. Brakes

    273 complaints · 24%

    Half of these problems showed up before 71,000 miles. Parts named most often: foundation components, power assist, antilock/traction control/electronic limited slip.

    The brakes began to make a hissing noise every time they were applied. The Edge would die when sitting at stop lights and my brakes had to be pumped multiple times to get the vehicle to stop. The problem worsened and my "service info trac system" light would periodically come on. I have replaced the brake booster for…
    Owner report to NHTSA, 2014, at 72,389 miles
    Dramatic and sudden low pressure in brakes. Pitch sound when you put the brake to end. High risk of collusion! Ford said no recall related exist, but more than that Ford dealer formerly said is no problem. I went to pep boys (for a third verification) and the conclusion issue was the booster replacement needed. A lot…
    Owner report to NHTSA, 2015, at 78,545 miles
  3. Other or unspecified

    177 complaints · 16%

    Half of these problems showed up before 53,000 miles.

    While getting in my car I realized after I shut the door at still says door ajar on dash. And now its getting worse it wont go off constantly stays on and will not allow you to lock doors.
    Owner report to NHTSA, 2015, at 55,000 miles
    I was driving home from work and the driver information center displayed "driver door ajar" when the door was definatly shut and locked. After a few minutes this alarm went away and it returned a few days later on my way to the store. The frequency of this problem has been increasing and now my car alarm sounds off…
    Owner report to NHTSA, 2015, at 50,750 miles
  4. Body and structure

    168 complaints · 15%

    Half of these problems showed up before 45,000 miles. Parts named most often: body.

    The door sensor says the door is open and every time the vehicle stops or slows down, there is a beep and the sensor on the dash says to put the car into park .the door is not open yet the car says it is. It is dangerous because if the door really doesn't close we wouldn't really know. There is also an annoying beep…
    Owner report to NHTSA, 2014, at 45,000 miles
    The door ajar warning keeps on lighting up. We have to open and close the drivers door up to 20 times and sometimes the warning goes off and sometimes it does not. It is very annoying because if it doesn't turn off there is a beeping sound going on while you are driving asking you to pull aside and close the door…
    Owner report to NHTSA, 2014, at 45,780 miles
  5. Lights

    86 complaints · 8%

    Half of these problems showed up before 51,000 miles.

    I was driving home from work and the driver information center displayed "driver door ajar" when the door was definatly shut and locked. After a few minutes this alarm went away and it returned a few days later on my way to the store. The frequency of this problem has been increasing and now my car alarm sounds off…
    Owner report to NHTSA, 2015, at 50,750 miles
    Driver side door ajar lite remains on even if door closed securely. Door ajar light and signal remains o when car moving or stationary. In some cases when door ajar signal on the interior light remain on and do not go out in 1 minute as normal.
    Owner report to NHTSA, 2016, at 52,000 miles
  6. Engine

    64 complaints · 6%

    Half of these problems showed up before 59,000 miles. Parts named most often: engine.

    Vehicle displays a warning "vehicle coolant over temperature" the vehicle had been inspected twice and the technicians claimed not to have been able reproduce the error and also claimed that the computer was not "spitting" out any errors. The message displays within the first file miles after the car has been…
    Owner report to NHTSA, 2018, at 58,919 miles
    The contact owns a 2012 Ford Edge. While driving 50 MPH, the vehicle stalled. The contact allowed the vehicle to cool down and restarted the vehicle. Additionally, the all wheel drive indicator and wrench icon illuminated. The contact called groove Ford (located at 10039 e arapahoe rd centennial, co 80112 [phone]) and…
    Owner report to NHTSA, 2017, at 60,000 miles
  7. Fuel system

    47 complaints · 4%

    Half of these problems showed up before 55,000 miles.

    Car would lose power, run sluggish and shut off, when restart, low oil pressure warning comes up, drive car and warning goes off, check engine light remains on then mysteriously shuts off and car drives fine until it happens again, started happening periodically monthly then went to every few days
    Owner report to NHTSA, 2016, at 55,000 miles
    Today our 2012 Edge lost all power as we accelerated from a stop sign onto a main road feeding our neighborhood. The speed limit was 25 miles /hour so we weren't accelerating quickly. We hadn't even completed the turn when all power was lost and we coasted to a stop at the side of the road. Having heard of other…
    Owner report to NHTSA, 2016, at 50,000 miles
  8. Transmission

    47 complaints · 4%

    Half of these problems showed up before 49,000 miles. Parts named most often: automatic transmission.

    This has recurred 3 times in the last 3 weeks. The last time it happened, I was backing out of my driveway and the car started jerking, wouldn't accelerate and the wrench light came on. I turned the vehicle off, waited a couple of seconds, restarted it and it worked great. The time before I was going about 55 MPH and…
    Owner report to NHTSA, 2014, at 48,562 miles
    Leaking (ptu) power transfer unit on 2012 Ford Edge with 49,032 miles on it. There are multiple complaints about this problem and Ford will not refund the customer until it is decided that it should become a recall. Even the local dealership recommended that Ford be contacted for a reimbursement of the problem. I have…
    Owner report to NHTSA, 2019, at 49,032 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2012 Ford Edge recalls

  1. Transmission: axle shaft

    NHTSA 14V393000 · July 2, 2014 · 83,250 vehicles

    Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'park', increasing the risk of injury to exiting occupants and bystanders.

    Fix: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on august 4, 2014. Owners may contact ford customer service at 1-800-392-3673. Ford's number for this recall is 14s10.

    Full defect summary

    Ford motor company (ford) is recalling certain model year 2012-2014 ford edge and lincoln mkx vehicles manufactured september 2, 2010, to november 30, 2013; 2013-2014 ford taurus and lincoln mks vehicles manufactured august 25, 2011, to november 30, 2013; and 2013-2014 ford flex and lincoln mkt vehicles manufactured september 12, 2011, to november 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

  2. Fuel system: fuel system, gasoline

    NHTSA 14V002000 · January 6, 2014 · 27,933 vehicles

    Risk: A fuel leak in the presence of an ignition source may result in a fire.

    Fix: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on february 25, 2014. Owners may contact ford at 1-866-436-7332. Ford's number for this recall is 13s13. Important: this recall supersedes recall 12v-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

    Full defect summary

    Ford motor company (ford) is recalling certain model year 2012-2013 edge vehicles manufactured from september 2, 2010, through april 25, 2013, and equipped with 2.0l engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

  3. Fuel system: hoses, lines/piping, and fittings

    NHTSA 12V438000 · September 7, 2012 · 5,499 vehicles

    Risk: A fuel leak in the presence of an ignition source may result in a fire.

    Fix: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on september 27, 2012. Owners may contact ford motor company customer relationship center at 1-866-436-7332.

    Full defect summary

    Ford is recalling certain 2012 edge vehicles manufactured from september 2, 2010, through october 31, 2011, equipped with 2.0l engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2012 Ford Edge

What are the most common problems with the 2012 Ford Edge?
By NHTSA owner complaints: electrical (462 complaints, typically around 48,000 miles); brakes (273 complaints, typically around 71,000 miles); other or unspecified (177 complaints, typically around 53,000 miles).
How many recalls does the 2012 Ford Edge have?
3 recalls listed by NHTSA, the latest from July 2, 2014 (transmission). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2012 a bad year for the Ford Edge?
It is 4th of 19 Edge model years by number of complaints, with 1,134 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford Edge years

Ford Edge problems by year