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2011 Ford Fusion Hybrid Problems and Recalls
Owners filed 132 complaints with NHTSA about the 2011 Ford Fusion Hybrid, most often about the steering (33% of complaints, typically around 80,500 miles). It is the 2nd most complained-about Fusion Hybrid model year since 2000.
Most common 2011 Ford Fusion Hybrid problems
Steering
43 complaints · 33%Half of these problems showed up before 80,500 miles.
When driving through town at 25 MPH a warning sound and text "service steering system now" came on the dash and steering was very difficult, requiring all my arm strength to steer the car at low speeds. I was able to park without incident. I turned the car off then back on . The same message appeared. I drove the car…
The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel seized, with the steering assist failure message displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The vehicle was taken to the dealer…
Air bags
34 complaints · 26%Takata recall. Passenger airbag warning light has been going on for over a year. Ford notified me for a recall june 2016, but they still have no solution. Notice from tk holdings inc. Suggests possible defective ammonium nitrate propellant that could rupture, with risk of injury or death. 1.5 years is too long for…
Takata recall : my spouse and I have been waiting on parts to come out for this recall since mid-2016, about two years ago, and received a letter in the mail as late as december 2017 saying that there has been a delay with the replacement parts' production. This is an absurd amount of time to have to wait for a safety…
Brakes
24 complaints · 18%Half of these problems showed up before 78,000 miles. Parts named most often: antilock.
Without warning, brakes seemed to fail. Brake peddle had to be pushed further down with more force to stop the vehicle. Several warning lights related to service and brakes lit up on the dashboard. After turning the car off and then restarting the car about 20 min later, the brakes were fine and working normally…
Driving in city traffic, probably about 25 MPH and went to brake as someone merged into my lane but pedal went to the floor with no resistance. Warning lights went off on the dash regarding brake failure and ABS and advance trac. I was able to pull the emergency brake and move into the middle turn lane to avoid…
Engine
12 complaints · 9%Half of these problems showed up before 73,000 miles.
Normal driving in 55 MPH zone car suddenly would not accelerate past 40 MPH. Noticed wrench light illuminated. Turned car around and proceeded toward home. Engine revved at stopping but could not get out of way of fast traffic. Almost hit in rear several times. Flasher emergency lights necessary. Googled issue to see…
The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving 30 MPH, the vehicle started shuddering and jerking inadvertently. The accelerator pedal was depressed but the vehicle failed to respond as needed. The power train warning light was illuminated. The contact was able to pull into a parking lot.…
Transmission
12 complaints · 9%Half of these problems showed up before 97,500 miles. Parts named most often: automatic transmission.
When decelerating, my car sometimes "jerks", accompanied by multiple warning lights and--dangerously--a total loss of engine power. The car goes dead, in the middle of the road, and has to be restarted by removing the key and reinserting it. This could cause a collision both from behind (by someone who doesn't realize…
After filling up my tank, I proceeded to exit out of a quiktrip parking lot, back onto the street, when my brakes failed to stop the car. Luckily enough, this did not cause an accident and I was able to pull the car over in a nearby parking lot. After pulling over the service advancetrac light came on, in addition to…
Electrical
11 complaints · 8%Half of these problems showed up before 73,500 miles.
1. The 2011 Ford Fusion Hybrid is equipped with a power point providing 110 volts alternating current (vac) to a 3-prong receptacle located in the rear seat area of the center console. The 110 vac power point is equipped with a safety cap and a safety twist tab that provide protection from inserting any object into…
Sister was driving a 2011 Ford Fusion Hybrid home from work on the freeway going about 80mph as she lost power steering. She went up an embankment and flew threw the air and hit a pillar. We know advance trac light was coming on the day before that from her google activity. She will never be able to tell US because…
Stability control
8 complaints · 6%Half of these problems showed up before 69,500 miles.
Sister was driving a 2011 Ford Fusion Hybrid home from work on the freeway going about 80mph as she lost power steering. She went up an embankment and flew threw the air and hit a pillar. We know advance trac light was coming on the day before that from her google activity. She will never be able to tell US because…
Power steering failure after warning as vehicle was started. I was able to drive with superhuman effort directly to the nearest Ford dealer in escondido, california where we were when the incident occurred. Internet sources indicate that this failure is common and we identified a recall related to the issue. The…
Body and structure
6 complaints · 5%Half of these problems showed up before 71,000 miles. Parts named most often: body.
1. The 2011 Ford Fusion Hybrid is equipped with a power point providing 110 volts alternating current (vac) to a 3-prong receptacle located in the rear seat area of the center console. The 110 vac power point is equipped with a safety cap and a safety twist tab that provide protection from inserting any object into…
The contact owns a 2011 Ford Fusion Hybrid. The contact stated that the front driver's door would not open from inside the vehicle. The contact had to roll down the window and open the door from outside the vehicle. The contact called boulevard Ford lincoln of lewes at [phone] (located at 18443 coastal hwy, lewes, de…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2011 Ford Fusion Hybrid recalls
NHTSA lists no recalls for this model year.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Pedestrian alert sounds
Summary
Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at NHTSA.gov under odi number 11486072. Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.on january 27, 2023, NHTSA opened defect petition (dp) 22-005 to evaluate the subject matt
Electric power steering failure
Summary
The office of defects investigation (odi) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted electric power assisted steering (epas) unit.some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.the epas system was manufactured by trw automotive for ford and was designated as generation I.these units were first produced and put into vehicle production in july 2008 beginning with the model year (my) 2010 ford fusion and mercury milan.the system is comprised of a mechanical stee
Floor mat interference with accelerator
Summary
On may 27, 2014, ford motor company submitted recall 14e-028 (ford recall #14s07) to correct a safety-related problem with certain driver's side ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year ford fusion, mercury milan, lincoln zephyr, and lincoln mkz vehicles built at hermosillo assembly plant (hap) from november 9, 2007, to october 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.both the single- and double-clip (figure 2) all-weather floor mats may interfere with the a
Questions about the 2011 Ford Fusion Hybrid
- What are the most common problems with the 2011 Ford Fusion Hybrid?
- By NHTSA owner complaints: steering (43 complaints, typically around 80,500 miles); air bags (34 complaints); brakes (24 complaints, typically around 78,000 miles).
- How many recalls does the 2011 Ford Fusion Hybrid have?
- NHTSA lists no recalls for the 2011 Ford Fusion Hybrid. Check your VIN at nhtsa.gov/recalls in case one is issued later.
- Is the 2011 a bad year for the Ford Fusion Hybrid?
- It is the 2nd most complained-about Fusion Hybrid model year since 2000, with 132 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.