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2013 Ford Fusion Hybrid Problems and Recalls

Owners filed 126 complaints with NHTSA about the 2013 Ford Fusion Hybrid, most often about the transmission (24% of complaints, typically around 111,000 miles). It is the 3rd most complained-about Fusion Hybrid model year since 2000 and has 1 recall.

Complaints126
Recalls1
Crashes reported1
Fires reported4
Injuries reported1

Most common 2013 Ford Fusion Hybrid problems

  1. Transmission

    30 complaints · 24%

    Half of these problems showed up before 111,000 miles. Parts named most often: automatic transmission.

    Car was making a roughing sound while driving when in p or n no sound took I took it to dealer they could not find a problem 3000 mile later they said it the transmission it would cost US $11,000 to repair need to know if this is happening to any other owners
    Owner report to NHTSA, 2017, at 111,000 miles
    The contact owns a 2013 Ford Fusion Hybrid. After an alignment was performed on the vehicle, the contact heard an abnormal noise and the vehicle shook while driving various speeds. When the contact slowed down, he heard a loud humming noise. There were no warning indicators illuminated. The vehicle was taken to bartow…
    Owner report to NHTSA, 2019, at 112,000 miles
  2. Electrical

    20 complaints · 16%

    Half of these problems showed up before 26,500 miles.

    While driving down the highway at 45 MPH the cars beside US began honking and flashing lights at US. We began to slow for a traffic light and smoke began to pour our from underneath the car. The engine warning light came on and we pulled left into the turn lane to stop. We then turned on the flashers and turned off…
    Owner report to NHTSA, 2014, at 24,200 miles
    Purchased a used 2013 Ford Fusion Hybrid from carmax around may 2015 with approx 25000 miles. On 8/6/15 at approx 4:15pm the car was traveling approx 65 MPH on the interstate when the command on the dash was given to stop safely now. I pulled over to the shoulder and restarted the car. A week later on 8/12/15 while…
    Owner report to NHTSA, 2015, at 28,852 miles
  3. Steering

    19 complaints · 15%

    Half of these problems showed up before 90,000 miles.

    Vehicle has 2 broken steering box support bolts. Same as recall rcmn-15v250-1089, same year car, but this VIN is not included in the recall
    Owner report to NHTSA, 2016, at 90,000 miles
    My 2013 Ford Fusion Hybrid steering wheel was loose and felt like it was about to come off while driving. The steering wheel would wobble side to side and was not secure. This happened while driving on the expressway. I took my vehicle to a Ford dealer in west palm beach, florida. I learned that Ford had recently…
    Owner report to NHTSA, 2018, at 92,000 miles
  4. Body and structure

    12 complaints · 10%

    Half of these problems showed up before 50,000 miles. Parts named most often: body.

    "Ford door latch recall" - having issues with door latches for my Ford Fusion Hybrid that were replaced during a recall (by another dealer). Issues have started since the recall, with excessive vibration of the doors, door ajar indicator coming on during motion and latest rear passenger door not closing , which have…
    Owner report to NHTSA, 2017, at 50,060 miles
    Opened passenger side door to remove belongings from vehicle and when closing door it bounced back open. On investigation the latch will not stay locked in place so door can not be properly closed.
    Owner report to NHTSA, 2015, at 42,000 miles
  5. Engine

    11 complaints · 9%

    Half of these problems showed up before 25,000 miles.

    While driving down the highway at 45 MPH the cars beside US began honking and flashing lights at US. We began to slow for a traffic light and smoke began to pour our from underneath the car. The engine warning light came on and we pulled left into the turn lane to stop. We then turned on the flashers and turned off…
    Owner report to NHTSA, 2014, at 24,200 miles
    While driving, my "check engine" warning light, "low oil pressure" warning light, and the "stop safely now" warning came up on my dash. I lost all power steering and breaks, and the engine cut out. I struggled to stop the car, but eventually it stopped moving. I turned off the car and turned it back on, receiving no…
    Owner report to NHTSA, 2014, at 19,105 miles
  6. Brakes

    11 complaints · 9%

    Half of these problems showed up before 35,000 miles.

    The contact owns a 2013 Ford Fusion Hybrid. While operating the vehicle, the advancetrak, power train, up hill assistance, and stop driving warning indicators illuminated. After turning the vehicle off and back on, it accelerated to 35 MPH on its own and would not exceed that speed. During the failure, the brakes did…
    Owner report to NHTSA, 2019, at 35,000 miles
    Car surges while turning as if it hit a patch of ice, regardless of speed, but only when regenerative brakes are applied. Happens in both directions and is consistently reproduced, more noticeable with higher speeds. Regenerative braking is also inconsistent, at times it will not properly slow the car down. As more…
    Owner report to NHTSA, 2015, at 39,000 miles
  7. Seat belts

    11 complaints · 9%

    Half of these problems showed up before 78,000 miles.

    Tilting the back seat forward makes the middle seat belt lock up, preventing the seat from going back up. The only recourse being to cut the seat belt. Or unbolt the seat belt assembly. Both of which are safety concerns. Youtube is filled with workarounds for this issue. Which include having the seatbelt locked into…
    Owner report to NHTSA, 2017, at 78,000 miles
    When I put the back seats down to carry items the back seat will not go back in place. You have to take the bottom seat out and remove the center seatbelt bolt which is attached to the frame and release the pressure once you do this the returns to a normal position it is a safety issue. The middle seat belt retractor…
    Owner report to NHTSA, 2019, at 88,700 miles
  8. Air bags

    10 complaints · 8%

    Half of these problems showed up before 22,500 miles.

    The cars warning lights for hill stop assist, service advance trac, traction control, and the air bags all came on indicating that these safety features we're not working properly. Taken to the dealer and they said its the rcm or restraint control module that failed. The car was in no accidents, and was driving…
    Owner report to NHTSA, 2014, at 22,505 miles
    There has been a recall on the air bag, or safety restraint system. I received the notice and was told to call and schedule the repair. This was many months ago. Called two dealers in my area last week, and I'm still being told that there are still no parts available. We are wondering just how safe this vehicle is, as…
    Owner report to NHTSA, 2017, at 45,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2013 Ford Fusion Hybrid recalls

  1. Equipment: electrical

    NHTSA 18V592000 · September 10, 2018 · 49,197 vehicles

    Risk: An overheated cord can increase the risk of a fire.

    Fix: Ford will notify owners, and dealers will replace the current cord with a new 120v convenience cord with a thermistor, free of charge. The recall began january 18, 2019. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 18s24.

    Full defect summary

    Ford motor company (ford) is recalling certain 120v convenience charge cords that were supplied with and sold for use with 2013-2015 ford c-max energi and fusion energi vehicles and 2012-2015 ford focus electric vehicles. Cords with part numbers fm58-10b706-aa, fm58-10b706-ab, fm58-10b706-AC, fm58-10b706-ad, fm58-10b706-ae and fm58-10b706-af were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2013 Ford Fusion Hybrid

What are the most common problems with the 2013 Ford Fusion Hybrid?
By NHTSA owner complaints: transmission (30 complaints, typically around 111,000 miles); electrical (20 complaints, typically around 26,500 miles); steering (19 complaints, typically around 90,000 miles).
How many recalls does the 2013 Ford Fusion Hybrid have?
1 recall listed by NHTSA, the latest from September 10, 2018 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2013 a bad year for the Ford Fusion Hybrid?
It is the 3rd most complained-about Fusion Hybrid model year since 2000, with 126 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford Fusion Hybrid years

Ford Fusion Hybrid problems by year