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2017 Ford Fusion Hybrid Problems and Recalls

Owners filed 70 complaints with NHTSA about the 2017 Ford Fusion Hybrid, most often about the transmission (26% of complaints, typically around 79,500 miles). It is 5th of 11 Fusion Hybrid model years by number of complaints.

Complaints70
Recalls0
Crashes reported7
Fires reported1
Injuries reported8

Most common 2017 Ford Fusion Hybrid problems

  1. Transmission

    18 complaints · 26%

    Half of these problems showed up before 79,500 miles. Parts named most often: automatic transmission.

    The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving at various speeds there was scraping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed that the torque converter was faulty and needed to be replaced. The manufacturer was notified and…
    Owner report to NHTSA, 2022, at 79,200 miles
    The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while shifting into gear, the gear shifter defaulted back to park(p). The contact stated that the shift system fault warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control…
    Owner report to NHTSA, 2023, at 80,000 miles
  2. Other or unspecified

    13 complaints · 19%

    Half of these problems showed up before 34,500 miles.

    Inoperable front passenger side window. Both switches on driver side and passenger side for passenger side window inoperable. Tested while vehicle in motion. Dated this 4/10/2019
    Owner report to NHTSA, 2019, at 31,200 miles
    I pulled straight into my garage, put the car in park, took my foot off of the brake pedal, and the car drove forward. If there wasn't a pole in between the car and the garage wall, it would have gone through the wall.
    Owner report to NHTSA, 2021, at 38,000 miles
  3. Electrical

    13 complaints · 19%

    Half of these problems showed up before 20,500 miles.

    While using full accessory power with the engine off, the car will allow you to change the gear shift dial to drive. The car is able to move in this position, but the gas pedal will not work. The 'ready to drive' light is.not on.
    Owner report to NHTSA, 2018, at 29,000 miles
    The contact owns a 2017 Ford fusion. The contact stated while using the key fob to start the vehicle, the heat on the front driver's seat and steering wheel failed to operate as intended. The contact manually depressed the button to turn on the heat. There was no warning light illuminated. The dealer was contacted and…
    Owner report to NHTSA, 2025, at 11,768 miles
  4. Steering

    13 complaints · 19%

    Half of these problems showed up before 60,000 miles.

    The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving about 30 MPH, the steering wheel shook and appeared to be falling off. The "check safety" light illuminated. The contact called airport marina Ford ([phone], 5880 w centinela ave, los angeles, ca 90045) and was told to bring the vehicle…
    Owner report to NHTSA, 2018, at 39,800 miles
    Bought the car used from hertz. Steering wheel is extremely loose and has lots of play when guiding the wheel. Recalls for this problem but not my VIN.
    Owner report to NHTSA, 2020, at 80,000 miles
  5. Brakes

    8 complaints · 11%

    When I had to brake, the car did not respond to the brake even though I had pressed hard on the brake. The result was that I hit a car in front of me. Since it was not high speed traffic, my injury was trauma to my foot. The concern was that there was plenty of time to stop, not an 'emergency' stop. I was on a surface…
    Owner report to NHTSA, 2018, at 17,000 miles
    Takata recall this car does not have reliable breaks I was in an accident on 12/26/18. I applied the brakes and nothing happened. Now I'm left with being responsible for this . And the steering wheel airbag blew smoke in my face and this car has two open recalls and it's a rental through hertz
    Owner report to NHTSA, 2018, at 42,000 miles
  6. Engine

    7 complaints · 10%

    While driving the vehicle three block from my house the engine shut down and would not re-start. I pushed it into a parking lot and attempted to jump start it with no luck. I had it towed to airport marina Ford 5880 w. Centinela ave, los angeles, ca. 90045. My vehicle has been at Ford service for three days and they…
    Owner report to NHTSA, 2019, at 52,000 miles
    Driving 70mph on highway when car shut down. No power and no brakes. Was able to get onto shoulder and car automatically went from d into p on its own once it came to complete stop. Car restarted and was able to finish trip with no other problems. Very scary and dangerous.
    Owner report to NHTSA, 2020, at 68,000 miles
  7. Air bags

    7 complaints · 10%

    Half of these problems showed up before 59,000 miles.

    I was in an intersection car accident where I was hit at 75 MPH on the left drivers side, when my steering wheel air bag did not deploy but every single air bag on the left side of my vehicle deployed.
    Owner report to NHTSA, 2021, at 59,000 miles
    Takata recall this car does not have reliable breaks I was in an accident on 12/26/18. I applied the brakes and nothing happened. Now I'm left with being responsible for this . And the steering wheel airbag blew smoke in my face and this car has two open recalls and it's a rental through hertz
    Owner report to NHTSA, 2018, at 42,000 miles
  8. Fuel system

    4 complaints · 6%

    Auto shuts down while driving,no power..must stop,shut off ignition and restart the engine...car seems to revert to normal after turning back on.has occured many times..local Ford dealer is aware of problem and has installed a counter..the counter clocks up when this occurs but resets when car is stopped and…
    Owner report to NHTSA, 2018, at 30,000 miles
    While using full accessory power with the engine off, the car will allow you to change the gear shift dial to drive. The car is able to move in this position, but the gas pedal will not work. The 'ready to drive' light is.not on.
    Owner report to NHTSA, 2018, at 29,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2017 Ford Fusion Hybrid recalls

NHTSA lists no recalls for this model year.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2017 Ford Fusion Hybrid

What are the most common problems with the 2017 Ford Fusion Hybrid?
By NHTSA owner complaints: transmission (18 complaints, typically around 79,500 miles); other or unspecified (13 complaints, typically around 34,500 miles); electrical (13 complaints, typically around 20,500 miles).
How many recalls does the 2017 Ford Fusion Hybrid have?
NHTSA lists no recalls for the 2017 Ford Fusion Hybrid. Check your VIN at nhtsa.gov/recalls in case one is issued later.
Is the 2017 a bad year for the Ford Fusion Hybrid?
It is 5th of 11 Fusion Hybrid model years by number of complaints, with 70 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford Fusion Hybrid years

Ford Fusion Hybrid problems by year