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2014 Ford Fusion Hybrid Problems and Recalls

Owners filed 65 complaints with NHTSA about the 2014 Ford Fusion Hybrid, most often about the steering (22% of complaints, typically around 50,000 miles). It is 6th of 11 Fusion Hybrid model years by number of complaints and has 1 recall.

Complaints65
Recalls1
Crashes reported3
Fires reported0
Injuries reported0

Most common 2014 Ford Fusion Hybrid problems

  1. Steering

    14 complaints · 22%

    Half of these problems showed up before 50,000 miles.

    While driving on the highway steering wheel became very loose. I was fearful it was going to come off in my hands. I took it Ford and they fixed it. The charged me. It looks like this is becoming a common problem with this year fusion and not isolated to me as I was told by Ford.I have a video of the steering wheel…
    Owner report to NHTSA, 2017, at 50,000 miles
    Steering wheel suddenly became loose while driving down local street. Was driving at 20 miles per hour. The more I drove, the looser steering wheel became. Was able to return to my home. Will take to dealership for evaluation. Updated 8/6/18
    Owner report to NHTSA, 2017, at 58,000 miles
  2. Transmission

    12 complaints · 19%

    Half of these problems showed up before 100,500 miles.

    This vehicle started overheating and the radiator is leaking and it has been in for service regularly and nothing is ever found. This is an issue a lot of people have yet there is no recall under my VIN. I can not drive the car and it goes to limp mode, this car is barely 5 years old
    Owner report to NHTSA, 2019, at 90,000 miles
    The contact owns a 2014 Ford Fusion Hybrid. While driving 80 MPH with the cruise control activated, the contact heard an abnormal noise and saw multiple unknown warning indicators illuminated. While attempting to park the vehicle on the side of the road and shifting the gear into park, the vehicle failed to stop and…
    Owner report to NHTSA, 2019, at 111,000 miles
  3. Brakes

    11 complaints · 17%

    Half of these problems showed up before 22,500 miles.

    My wife was traveling down a local road (5 lanes) and speed limit 40 MPH getting into the center left turn lane, there were three additional cars in front of her. She was probably doing about 15 MPH at most and began to depress the brake pedal when she experienced what we subsequently learned is called a "hard…
    Owner report to NHTSA, 2015, at 12,000 miles
    Vehicle breaks stopped working and went straight to the floor. Also loss of steering. Since both the brakes and steering are electronic I believe there was a electronic failer in the car.
    Owner report to NHTSA, 2015, at 33,000 miles
  4. Electrical

    10 complaints · 15%

    Half of these problems showed up before 15,000 miles.

    Driving down rural residential area road at night. Car illuminated "stop safely now" warning and lost power. Car stalled and would not re-start leaving me stranded. Tow truck was called and picked up car. Dealer reported that car blew 125 amp fuse and several electrical components damaged. This occurred approximately…
    Owner report to NHTSA, 2015, at 15,000 miles
    The contact owns a 2014 Ford Fusion Hybrid. When the contact attempted to start the vehicle, the key fob fractured and the key became detached from the fob. The vehicle would not start. The vehicle had to be started using pliers. The vehicle was taken to the dealer where it was diagnosed that the key fob was fractured…
    Owner report to NHTSA, 2015, at 15,000 miles
  5. Engine

    8 complaints · 12%

    Half of these problems showed up before 29,000 miles.

    I was driving 25mph on a neighborhood road when I slowed down to go over a speed bump. After going over the bump, I went to accelerate and the car felt as if it had choked and lost all power. Within 30 seconds a warning on my dash asked me to pull over safely now. After finding a safe place to pull over, I remained in…
    Owner report to NHTSA, 2017, at 29,000 miles
    Exhaust is coming through the air vents when the heat is on. Ford has had this car in the shop in the past for this issue but it the problem has reappeared. The first time the dealer replaced the fresh air blend door. The dealer where I purchased the car has offered to buy the vehicle back due to numerous issues with…
    Owner report to NHTSA, 2017, at 50,400 miles
  6. Other or unspecified

    5 complaints · 8%

    I have an 2014 Ford Fusion Hybrid. After reading all of the complaints from other drivers, I want to be pro active and find out what part, exactly is on back order for so many years. As an ase certified (re-certified) technicion, a.a..s degree auto mechanics and a.a.s. Degree in diagnostics (1989). Now, how do I…
    Owner report to NHTSA, 2015, at 35,678 miles
    Driver side rear bliss sensor will either indicate a vehicle is present when nothing is there or fail to indicate a vehicle is in the blind spot when present. Due to this failure, it creates a safety hazard due to driver not seeing the car and the bliss light is not on even though a car is there. Problem started…
    Owner report to NHTSA, 2016, at 14,000 miles
  7. Seat belts

    4 complaints · 6%

    On 4/29/2014 the rear driver side seat belt receptacle broke when trying to latch seat belt. Today, 6/26/2014, the passenger rear seat belt receptacle broke. These are Ford's new seat belts with airbags in them. The receptacles seem to be cheaply made. I have been waiting for 6 weeks to get the first one replaced…
    Owner report to NHTSA, 2014, at 2,900 miles
    I have an 2014 Ford Fusion Hybrid. After reading all of the complaints from other drivers, I want to be pro active and find out what part, exactly is on back order for so many years. As an ase certified (re-certified) technicion, a.a..s degree auto mechanics and a.a.s. Degree in diagnostics (1989). Now, how do I…
    Owner report to NHTSA, 2015, at 35,678 miles
  8. Body and structure

    4 complaints · 6%

    Parts named most often: body.

    The contact owns a 2014 Ford Fusion Hybrid. While accelerating from a stop, the contact heard a thumping noise. The vehicle was taken to an independent mechanic who determined that all three motor mounts were damaged and needed replacement. The vehicle was not diagnosed or repaired. The manufacturer was notified of…
    Owner report to NHTSA, 2018, at 72,000 miles
    Front driver's door failed to latch. There is no way to secure the door closed. This is a life-threatening driving safety issue and theft issue there is a recall already in place however my VIN falls out of the previously announced range. The recall should be reopened and expanded.
    Owner report to NHTSA, 2019, at 37,474 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2014 Ford Fusion Hybrid recalls

  1. Equipment: electrical

    NHTSA 18V592000 · September 10, 2018 · 49,197 vehicles

    Risk: An overheated cord can increase the risk of a fire.

    Fix: Ford will notify owners, and dealers will replace the current cord with a new 120v convenience cord with a thermistor, free of charge. The recall began january 18, 2019. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 18s24.

    Full defect summary

    Ford motor company (ford) is recalling certain 120v convenience charge cords that were supplied with and sold for use with 2013-2015 ford c-max energi and fusion energi vehicles and 2012-2015 ford focus electric vehicles. Cords with part numbers fm58-10b706-aa, fm58-10b706-ab, fm58-10b706-AC, fm58-10b706-ad, fm58-10b706-ae and fm58-10b706-af were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2014 Ford Fusion Hybrid

What are the most common problems with the 2014 Ford Fusion Hybrid?
By NHTSA owner complaints: steering (14 complaints, typically around 50,000 miles); transmission (12 complaints, typically around 100,500 miles); brakes (11 complaints, typically around 22,500 miles).
How many recalls does the 2014 Ford Fusion Hybrid have?
1 recall listed by NHTSA, the latest from September 10, 2018 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2014 a bad year for the Ford Fusion Hybrid?
It is 6th of 11 Fusion Hybrid model years by number of complaints, with 65 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford Fusion Hybrid years

Ford Fusion Hybrid problems by year