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2012 Ford Fusion Hybrid Problems and Recalls

Owners filed 96 complaints with NHTSA about the 2012 Ford Fusion Hybrid, most often about the steering (38% of complaints, typically around 66,500 miles). It is 4th of 11 Fusion Hybrid model years by number of complaints.

Complaints96
Recalls0
Crashes reported4
Fires reported0
Injuries reported2

Most common 2012 Ford Fusion Hybrid problems

  1. Steering

    36 complaints · 38%

    Half of these problems showed up before 66,500 miles.

    While driving on a country road at night, the "service advance trac" warning and lights came on. The next morning, when starting the parked car, the "service power steering now" warning appeared and the power steering was dead. A few hours later the vehicle would not start. The vehicle was towed to a local Ford dealer…
    Owner report to NHTSA, 2017, at 66,245 miles
    A month and a half after having a mysterious power steering failure, the same thing happened. The Ford Fusion Hybrid 2012 had been parked in front of my house. When starting it up, the "service advance trac" and "service power steering now" warnings and lights came on, and the power steering was dead. The vehicle was…
    Owner report to NHTSA, 2017, at 67,000 miles
  2. Air bags

    32 complaints · 33%

    Half of these problems showed up before 44,000 miles.

    Takata recall: upon making a specific in-person inquiry regarding remedy for this safety recall, my dealer specifically advised me that they were unable to replace my airbag and that I should instead wait to be advised via postal mail that a replacement airbag was now available.
    Owner report to NHTSA, 2018, at 45,000 miles
    The contact owns a 2012 Ford Fusion Hybrid. The contact stated that while driving approximately 35 MPH, the power steering seized without warning while steering through a curve. As a result, the vehicle crashed into the side of a tree and went down into the canal. The air bags did not deploy. A police report was filed…
    Owner report to NHTSA, 2015, at 47,000 miles
  3. Brakes

    17 complaints · 18%

    Half of these problems showed up before 28,000 miles. Parts named most often: antilock/traction control/electronic limited slip.

    Temperature was -3 deg f. Started car from being cold overnight. Let engine run no more than 3 minutes prior to backing out of drive way. Made two successful stops. Drove 3/8 mile from last stop while traveling at 30 MPH. Slowed to make right turn on desired street because traffic light was green. While turning brake…
    Owner report to NHTSA, 2015, at 27,975 miles
    This is 2nd of 3 complaints because the car was taken to the dealer three times for three incidents with same symptoms. Temperature was -3 deg f exactly as was on the previous complaint. Started car from being cold overnight. Let engine run no more than 3 minutes prior to backing out of drive way. After two successful…
    Owner report to NHTSA, 2015, at 28,268 miles
  4. Electrical

    13 complaints · 14%

    Half of these problems showed up before 42,000 miles.

    Power steering first failed in the beginning of november 2013. There was 20083 miles on the vehicle. We were driving the car in our subdivision and all of a sudden alarms started and the car was very hard to steer. We were able to force steer the car back home. We shut off the vehicle and started it up again and the…
    Owner report to NHTSA, 2015, at 40,963 miles
    Engine failed at stoplight with loss of power steering on 6/26/16. Restart successful. Subsequent multiple engine failure chimes occurred. Dealer "repaired wiring". Several hundred miles since, not further incidents (engine failures or multiple chimes).
    Owner report to NHTSA, 2016, at 43,500 miles
  5. Stability control

    10 complaints · 10%

    Half of these problems showed up before 35,000 miles.

    Today from a stop, turning right out of parking lot on to city street into right most lane, during acceleration in turn, power steering lost; followed immediately by several audible warning tones and message center reporting service advancetrac and service steering. While caught of guard, was able with effort to…
    Owner report to NHTSA, 2016, at 28,600 miles
    Power steering first failed in the beginning of november 2013. There was 20083 miles on the vehicle. We were driving the car in our subdivision and all of a sudden alarms started and the car was very hard to steer. We were able to force steer the car back home. We shut off the vehicle and started it up again and the…
    Owner report to NHTSA, 2015, at 40,963 miles
  6. Engine

    8 complaints · 8%

    Half of these problems showed up before 18,500 miles.

    When trying to start the car from park, all lights illuminated, car would not turn over. Let car reset, and able to turn it over. Drove to dealership. Not able to find codes for problem. Fuel canister repaired.
    Owner report to NHTSA, 2013, at 20,000 miles
    The check engine light had illuminated. Called the dealership and scheduled an appointment to bring it in that day. Driving at 45 miles an hour, again, warning chime sounded, pull over safely warning came on, engine shut off, brakes and accelerator disengaged, and all dashboard lights illuminated. Pulled to the side…
    Owner report to NHTSA, 2013, at 17,000 miles
  7. Other or unspecified

    8 complaints · 8%

    Half of these problems showed up before 80,000 miles.

    Issue with blower motor shorting out and smell of melting plastic from blower motor cabling. Blower motor replaced once and has since gone out again due to same issue in less than 1 year.
    Owner report to NHTSA, 2018, at 80,000 miles
    When trying to start the car from park all warning lights illuminated, car would not turn over. Let car reset, and able to turn it over. Ford self system check via dash cluster will show brake and hybrid electric charging system problems but will reset itself after next key cycle. Not able to find codes for problem.…
    Owner report to NHTSA, 2015, at 85,500 miles
  8. Transmission

    3 complaints · 3%

    Several times when on toll road at legal speed car warning light came on and engine stopped/stalled, pulled over to side, turned engine off, and it started. Took it to dealer who replaced transmission pump (?) I took car out again and same thing happened. Read newspaper accounts of NHTSA investigation of escapes and…
    Owner report to NHTSA, 2013, at 9,500 miles
    I pulled my car into a parking spot, using the brake pedal to stop the vehicle and position it in the spot. I removed the key from the ignition and exited the vehicle, assuming the vehicle was in park because I had been able to remove the key from the ignition. Unfortunately, the car was not in park--but was still in…
    Owner report to NHTSA, 2018, at 50,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2012 Ford Fusion Hybrid recalls

NHTSA lists no recalls for this model year.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2012 Ford Fusion Hybrid

What are the most common problems with the 2012 Ford Fusion Hybrid?
By NHTSA owner complaints: steering (36 complaints, typically around 66,500 miles); air bags (32 complaints, typically around 44,000 miles); brakes (17 complaints, typically around 28,000 miles).
How many recalls does the 2012 Ford Fusion Hybrid have?
NHTSA lists no recalls for the 2012 Ford Fusion Hybrid. Check your VIN at nhtsa.gov/recalls in case one is issued later.
Is the 2012 a bad year for the Ford Fusion Hybrid?
It is 4th of 11 Fusion Hybrid model years by number of complaints, with 96 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford Fusion Hybrid years

Ford Fusion Hybrid problems by year