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2016 Mercedes-Benz Gle 350 Problems and Recalls
Owners filed 53 complaints with NHTSA about the 2016 Mercedes-Benz Gle 350, most often about the fuel system (30% of complaints, typically around 60,000 miles). It is the 3rd most complained-about Gle 350 model year since 2000 and has 9 recalls.
Most common 2016 Mercedes-Benz Gle 350 problems
Fuel system
16 complaints · 30%Half of these problems showed up before 60,000 miles. Parts named most often: delivery.
The contact owns a 2016 Mercedes-Benz gle350. The contact stated while driving approximately 30 MPH, the vehicle stalled and lost motive power. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the residence. The contact stated that the vehicle was then towed to a local…
The contact owns a 2016 Mercedes-Benz gle350. The contact received notification of NHTSA campaign number: 22v955000 (fuel system, diesel, fuel system, gasoline). The contact stated a week later the vehicle began to hesitate and the check engine warning light was illuminated. The vehicle was not drivable. The contact…
Steering
10 complaints · 19%I received a recall letter from mercedes benz regarding the safety of my vehicles power steering which could go out at any time, changing from automatic to manual control. The letter stated "the power steering assist may deactivate, increasing the risk of a crash." I called mercedes benz USA and was told they could…
The contact owns a 2016 Mercedes-Benz gle350. The contact stated that while driving at various speeds, an abnormal sound was coming from the steering box. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact related the failure to…
Other or unspecified
9 complaints · 17%Half of these problems showed up before 20,000 miles.
Driver pulled into parking spot. While car was stopped, and the driver attempted to put the vehicle in 'park', while pressing the brake, the car violently jumped forward two times, at an extreme speed, and would not disengage. Transmission display (p, r, n, d) was flashing and vehicle caused injury to the driver and…
Panoramic sunroof spontaneously "exploded" while driving 60mph on the freeway. It was a clear, sunny morning with temperatures in the low 70's. I was not near an underpass, nor behind another vehicle. It sounded as if a cannon went off inside the vehicle, fortunately the sun screen was closed or I would have been…
Engine
8 complaints · 15%Half of these problems showed up before 90,000 miles. Parts named most often: exhaust system.
The contact owns a 2016 Mercedes-Benz gle350. The contact stated while driving at an undisclosed speed, the vehicle shuddered and hesitated while accelerating and depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was scanned, and the…
The contact owns a 2016 Mercedes-Benz gle350. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. The console had overheated. The engine and oil warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that cylinder numbers…
Electrical
7 complaints · 13%Driver pulled into parking spot. While car was stopped, and the driver attempted to put the vehicle in 'park', while pressing the brake, the car violently jumped forward two times, at an extreme speed, and would not disengage. Transmission display (p, r, n, d) was flashing and vehicle caused injury to the driver and…
Brakes
5 complaints · 9%Air bags
4 complaints · 8%Parts named most often: sensor.
The contact owns a 2016 mercedes benz gle350. The contact stated that while stationary a second vehicle crashed head-on into the front of the vehicle causing severe damage to the front end. During the crash, neither the front driver-side nor passenger-side airbags were deployed. The driver sustained a fractured right…
Transmission
4 complaints · 8%The contact owns a 2016 Mercedes-Benz gle350. The contact stated while driving 20 MPH and depressing the brake pedal while approaching a traffic light, the vehicle independently shifted into park and seized. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and drove to a…
The contact owns a 2016 Mercedes-Benz gle350. The contact stated that while driving 45-50 MPH, the messages "car not in park" and " transmission not in park - chance of car rolling" were displayed, and the vehicle independently shifted into park(p) and stopped. The contact moved the gear shifter to park and restarted…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2016 Mercedes-Benz Gle 350 recalls
Fuel system: control/drive module
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed february 15, 2023. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers for this recall are 2023010002 and 2023010003.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2012-2014 ml550, 2012-2015 ml350, amg ml63, 2015 ml250, ml400, 2016 gle450, gle300, 2016-2018 gle350, gle550, 2016-2019 gle400, 2017-2019 amg gle43, and 2016-2020 amg gle63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Infotainment and connectivity: communication
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: Mbusa has initiated an over the air (OTA) remote update. Mbusa will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Suspension: front
Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Fix: Mbusa will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began august 30, 2018. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2018070015.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2012-2014 ml350 bluetec 4matic and ml550 4matic, 2012-2015 ml63 amg 4matic and ml350 4matic, 2013-2016 gl350 bluetec 4matic, gl550 4matic and gl63 amg 4matic, 2017 gls350d 4matic, gls450 4matic, gls550 4matic and gls63 amg 4matic, 2015 ml400 4matic, 2016 gle400 4matic, gle350 4matic, gle63 amg 4matic, gle63s amg 4matic, gle450 4matic coupe and gle63s amg 4matic coupe, 2015-2016 gl450 4matic and 2013-2014 gl450 4matic vehicles equipped with the active curve system (acs). In certain driving conditions, if the oil level in the acs reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Air bags: inflator module
Risk: If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
Fix: Mbusa will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in december 2017. Owners will receive a second notice when the remedy is available in late january 2018. Mbusa's number for this recall is 2018020002. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 gle300d 4matic, gle400 4matic, gle350 4matic, gle63 amg, gle63 amg coupe, gle63s amg and gle63s amg coupe, and 2017 gls450 4matic, gle550 4matic, and gle63 amg 4matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
Steering: electric power assist system
Risk: If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Fix: Mbusa will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed june 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2016 gle300d 4matic, e400 4matic coupe, gl63 amg, gle350, gle350 4matic, gle350d 4matic, gle400 4matic, gle43 amg coupe 4matic, gle550e 4matic, gle63 amg 4matic, gle63s amg 4matic and gle63s amg coupe 4matic vehicles, 2017 e300 4matic and gls63 amg 4matic vehicles, and 2016-2017 gl350 4matic bluetec, gl450 4matic, and gl550 4matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Air bags: inflator module
Risk: If the windshield detaches in the event of a crash, the passenger frontal air bag may not be supported properly after it deploys, increasing the risk of injury.
Fix: Mbusa will notify owners, and dealers will replace the windshield, free of charge. The recall began march 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 gle350 4matic and gls 450 4matic vehicles. The windshield bonding may be insufficient and, as a result, the windshield may separate from the vehicle in a crash. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection" and number 212, "windshield mounting."
Suspension: upper arm
Risk: The loose bolt may cause improper wheel tracking, increasing the risk of a crash.
Fix: Mbusa will notify owners, and dealers will inspect the tightness of the bolt connecting the upper control arm and the axle stub on the affected vehicles, replacing the upper control arm if necessary, free of charge. The recall began march 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 gle350 4matic, gle350, gle350 4matic bluetec, gl450 4matic, and gle450 coupe 4matic vehicles. In the affected vehicles, the bolt that connects the upper control arm and the axle stub may not have been properly tightened.
Air bags: occupant classification
Risk: If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Fix: Mbusa will notify owners, and dealers will update the ocs software, free of charge. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain model year 2016-2017 gl350 4matic bluetec, gl550 4matic, gle350 4matic, gle43 amg coupe, gle450 4matic, 2016 gle300d 4matic, gle350, gle350d 4matic, gle400 4matic, gle550e 4matic, gle63 amg, gle63 amg 4matic, gle63s amg 4matic coupe, and 2017 gls63 amg vehicles manufactured april 23, 2014, to may 10, 2016. The front passenger seat occupant classification system (ocs) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Lights: headlights
Risk: If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
Fix: Mbusa will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in november 2016. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain model year 2016-2017 gle 300d 4matic, gle 350, gle 350 4matic, and gle 400 4matic vehicles manufactured october 14, 2015, to november 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. Equipment."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2016 Mercedes-Benz Gle 350
- What are the most common problems with the 2016 Mercedes-Benz Gle 350?
- By NHTSA owner complaints: fuel system (16 complaints, typically around 60,000 miles); steering (10 complaints); other or unspecified (9 complaints, typically around 20,000 miles).
- How many recalls does the 2016 Mercedes-Benz Gle 350 have?
- 9 recalls listed by NHTSA, the latest from December 23, 2022 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2016 a bad year for the Mercedes-Benz Gle 350?
- It is the 3rd most complained-about Gle 350 model year since 2000, with 53 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.