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2021 Mercedes-Benz Gle 350 Problems and Recalls
Owners filed 48 complaints with NHTSA about the 2021 Mercedes-Benz Gle 350, most often about the engine (48% of complaints, typically around 74,000 miles). It is 4th of 9 Gle 350 model years by number of complaints and has 14 recalls.
Most common 2021 Mercedes-Benz Gle 350 problems
Engine
23 complaints · 48%Half of these problems showed up before 74,000 miles.
The contact owns a 2021 Mercedes-Benz gle350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cylinder head. The vehicle was repaired. The manufacturer was notified of the failure, a case…
The contact owns a 2021 Mercedes-Benz gle350. The contact initially stated that the air conditioner failed to function as needed and the vehicle was taken to dealer and was repaired. The contact stated that recently while driving 70 MPH, there was a burning odor coming from the vehicle. There was no warning light…
Electrical
9 complaints · 19%We bought our vehicle -2021 Mercedes-Benz Gle 350 - on january 12th and three days later we noticed that half of the mbux dual screen was black and inoperable. The car was in service 10 days. Today, 02,1, 2021 the car stop, the engine and lights, control, on highway!!!??? I call police to protect me. Mercedes dead. No…
The contact owns a 2021 Mercedes-Benz gle350. The contact stated that the infotainment screen had gone blank and had failed to operate as needed. Due to the failure, the back-up camera failed to operate while the vehicle was in reverse(r). The vehicle was taken to a dealer and the contact was informed that an unknown…
Other or unspecified
9 complaints · 19%Visibility and wipers
5 complaints · 10%Parts named most often: sun/moon roof assembly, rear window wiper/washer, defroster/defogger/hvac system.
The contact owns a 2021 Mercedes-Benz gle350. The contact stated that the sunroof abruptly fractured while the vehicle was parked and unoccupied. The fractured glass was retained by the sunroof cover. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was not contacted. The failure…
The contact owns a 2021 Mercedes-Benz gle350. The contact stated that while the vehicle was parked, there was condensation leaking from a hole near the trunk release button onto the pedal and the floor of the front passengerâs side of the vehicle. The vehicle was not diagnosed or repaired. The contact believed that…
Driver assistance
4 complaints · 8%Parts named most often: automatic emergency braking, blind spot detection, adaptive cruise control, warning.
Transmission
4 complaints · 8%Brakes
3 complaints · 6%While the car is in park and idling, the vehicle will nudge forward repeatedly. The car dealership appears rather cavalier about this issue but it leads to little trust with the vehicle. The current mindset is that at some point the vehicle may propell moreso than a nudge unexpectedly causing a safety issue.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2021 Mercedes-Benz Gle 350 recalls
Electrical: wiring
Risk: An air bag that does not deploy properly can increase the risk of injury in the event of a crash.
Fix: Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed november 1, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024100006.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2021-2022 gle 350 and 2021-2022 gle 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard 208, "occupant crash protection."
Fuel system: fuel pump
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on june 28, 2024. Owner notification letters will be mailed in phases, on february 23, 2024, april 19, 2024, june 28, 2024, august 9, 2024, october 1, 2024, and december 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23v-445.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Electrical: 12v/24v/48v battery
Risk: An overheated ground connection can increase the risk of a fire.
Fix: Dealers will inspect and secure the 12-volt ground connection as necessary, free of charge. Owner notification letters were mailed january 26, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2021-2022 gle350 and gle450 vehicles. A 12-volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.
Visibility and wipers: defroster/defogger/hvac system
Risk: Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (ecall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Fix: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed april 28, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21v-288 and 19v-587. Mbusa's numbers for this recall are 2023030014 and 15.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2020-2021 gle350, gle450, gls450, gls580, 2021 amg gle53, amg gle63, maybach gls600, amg gls63, and 2020 gle580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Steering: critical fasteners
Risk: A loss of steering control can increase the risk of a crash.
Fix: Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed january 27, 2023. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2022120016.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2021-2022 gle350, gle450, 2022 amg gle53, amg gle63, and gls450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.
Body and structure: body
Risk: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Fix: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed november 1, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2022090010.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2020-2022 gle350, gle450, gls450, 2021-2022 amg gle53, 2020-2021 gle580, gls580, and 2021 gle400e, amg gls63, amg gle63 s, and maybach gls600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
Infotainment and connectivity: auto crash notification
Risk: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed july 8, 2022. Owner notification letters will be mailed in phases, on july 8, 2022, may 17, 2024, july 29, 2024, and september 27, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers are for this recall is 2022060005 and 2023110006.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Visibility and wipers: glass, side/rear
Risk: Detached rear glass can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the rear window, free of charge. Owner notification letters were mailed december 8, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2021 gle 350, gle 580, gls 450, gls 580, amg gle 53, amg gle 63 s, and amg gls 63 s vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
Lights: headlights
Risk: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Fix: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed august 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed january 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz llc (mbusa) is recalling certain 2018-2020 c300, 2019-2020 a220, amg c43, amg c63, 2020 gle580, glb250, 2020-2021 gle450, gle350, 2021 amg gle63, and amg gle53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamps, reflective devices, and associated equipment."
Backup camera: camera
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Fix: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning june 28, 2021. Owners may contact mbusa customer service at 1-800-367-6373. Mbusa's number for this recall is 2021050012.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles. Please refer to mbusa's recall report for specific vehicle model details. The mbux multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
Stability control: software
Risk: If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
Fix: Mbusa will notify owners, and dealers will update the esp software, free of charge. The recall began march 31, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021030004.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2020-2021 gle450, gle350, and 2020 gls450, gle580, gls580 vehicles. During certain evasive driving maneuvers, the electronic stability program (esp) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 126, "electronic stability control systems."
Infotainment and connectivity: auto crash notification
Risk: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began march 12, 2021. Owners may contact mbusa customer service at 1-877-762-8267. Mbusa's number for this recall is 2021020025.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles. Please refer to the part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Seat belts: buckle assembly
Risk: An unrestrained occupant has an increased risk of injury in the event of a crash.
Fix: Mbusa will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began december 18, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020110005.
Full defect summary
Mercedes-benz ag USA, llc. (mbusa) is recalling certain 2021 amg gle53, amg gle63, 2020 gle580, 2020-2021 gle350 and gle450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.
Electrical: instrument cluster/panel
Risk: If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
Fix: Mbusa will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began march 31, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020030019.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2020 cla250, cla250 4matic and cla35 amg 4matic, 2020-2021 gle350, gle350 4matic, gle450 4matic, gls450 4matic and gls580 4matic and 2021 gle53 amg coupe, gle63s amg 4matic, gls63 amg 4matic and maybach gls600 4matic vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, "control and displays."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2021 Mercedes-Benz Gle 350
- What are the most common problems with the 2021 Mercedes-Benz Gle 350?
- By NHTSA owner complaints: engine (23 complaints, typically around 74,000 miles); electrical (9 complaints); other or unspecified (9 complaints).
- How many recalls does the 2021 Mercedes-Benz Gle 350 have?
- 14 recalls listed by NHTSA, the latest from September 27, 2024 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2021 a bad year for the Mercedes-Benz Gle 350?
- It is 4th of 9 Gle 350 model years by number of complaints, with 48 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.