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2018 Mercedes-Benz Gle 350 Problems and Recalls
Owners filed 40 complaints with NHTSA about the 2018 Mercedes-Benz Gle 350, most often about the transmission (18% of complaints). It is 5th of 9 Gle 350 model years by number of complaints and has 7 recalls.
Most common 2018 Mercedes-Benz Gle 350 problems
Transmission
7 complaints · 18%Parts named most often: automatic transmission.
The contact owned a 2018 Mercedes-Benz 350 gle. The contact stated while stopped at a traffic light at an intersection, the vehicle began to lunge forward while the brake pedal was still depressed. The vehicle lurched into the intersection and struck another vehicle. The contact stated he did not notice any warning…
Electrical
6 complaints · 15%Ongoing issue with the information monitor freezing, particular to the navigation function. Shuts down and attempts to reboot repeatedly. Mb attempted a fix re software, however, issue continues. Shutting off the engine, leaving parked for an hour or two does not correct the system. May occur shortly after backing out…
The contact owns aâ 2018 Mercedes-Benz Gle 350. The contact stated that water had entered the vehicle through the sunroof. The vehicle was taken to an independent mechanic, who determined that water intrusion through the sunroof had damaged the batteries. The mechanic replaced both batteries. The contact related the…
Brakes
6 complaints · 15%Half of these problems showed up before 20,000 miles. Parts named most often: foundation components.
While driving on a local road close to my house, the vehicle started showing lot of alerts and suddenly the parking brake was engaged automatically which stopped the vehicle. Luckily, the vehicle speed was very slow as it was evening and raining with good amount of traffic on the local ford road. This was very scary…
After 20k of driving, the brake pad on the caliper of the left rear wheel went metal to metal. There was no indication on the dash to let me know that the left rear inner pads were low and then that the pad and rotor were metal to metal, because there is no indicator sensor on the left side only on the right rear.
Wheels and tires
5 complaints · 13%Half of these problems showed up before 20,000 miles.
The contact owns a 2018 Mercedes-Benz gle350. The contact had taken the vehicle to a dealer where he was informed that the thread on three of his tires (tires unknown) were critically low and needed replaced. The contact then received a recall notice for NHTSA campaign number: 21v123000 (tires). The contact had made…
When driving with snow the car tried to loose control even driving at 30 miles it supposed to be all wheel drive in some occasions is hard to control the car I am not sure if the tires is are made to drive in the snow. You loose traction even driving very slow make sure people are aware
Other or unspecified
5 complaints · 13%While driving on a local road close to my house, the vehicle started showing lot of alerts and suddenly the parking brake was engaged automatically which stopped the vehicle. Luckily, the vehicle speed was very slow as it was evening and raining with good amount of traffic on the local ford road. This was very scary…
On two separate occasions the car seemingly went out of control from the driver. While driving on the highway the car began to swerve uncontrollably and was unable to be brought under control for a few seconds. We have taken it to the dealership service department on two separate occasions only to be told nothing is…
Fuel system
5 complaints · 13%The contact owns a 2018 Mercedes-Benz gle350. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that water had intruded into the connector and the fuel pump control unit…
The contact owns a 2018 Mercedes-Benz gle350. The contact stated that the vehicle failed to start. The contact scanned the vehicle with a vehicle scanner and retrieved diagnostic trouble codes that indicated a loss of communication between the fuel pump control unit and the fuel pump. The vehicle was towed to the…
Lights
4 complaints · 10%Parts named most often: headlights.
When driving at night is hard to see if you lights are on is very difficult driving when some street don't have any lights on. Sometimes I have use hi lights to make sure I dont crash or hit pedestrian id dont have pictures but I hope people are aware
Speed control
3 complaints · 8%Car was stopped in the parking lot,and just before switching the ignition off,it accelerated without intention, hitting the restaurant wall causing property damage and little physical injury. After hitting the wall car stopped with major damage to front. Airbags never deployed.
The contact owns a 2018 Mercedes-Benz Gle 350. The contact stated that while the vehicle was parked in a pharmacy parking lot with the hold feature engaged, the driver released the brake pedal. Immediately afterward, the vehicle suddenly accelerated forward approximately 75 feet. The driver attempted to stop the…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2018 Mercedes-Benz Gle 350 recalls
Fuel system: control/drive module
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed february 15, 2023. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers for this recall are 2023010002 and 2023010003.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2012-2014 ml550, 2012-2015 ml350, amg ml63, 2015 ml250, ml400, 2016 gle450, gle300, 2016-2018 gle350, gle550, 2016-2019 gle400, 2017-2019 amg gle43, and 2016-2020 amg gle63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Electrical: software
Risk: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed july 8, 2022. Owner notification letters will be mailed in phases, on july 8, 2022, may 17, 2024, july 29, 2024, and september 27, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers are for this recall is 2022060005 and 2023110006.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Wheels and tires: tires
Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Mbusa will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began april 23, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021030008.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2018 gle350, gle43 amg, and gle400 vehicles equipped with continental tires. The affected tires were cured for too long during production.
Infotainment and connectivity: auto crash notification
Risk: A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began march 31, 2021. Letters for the owners of the 9 additional vehicles were mailed july 9, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021030005.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles. On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.
Infotainment and connectivity: auto crash notification
Risk: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began march 12, 2021. Owners may contact mbusa customer service at 1-877-762-8267. Mbusa's number for this recall is 2021020025.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles. Please refer to the part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Brakes: service brakes, hydraulic
Risk: Reduced braking performance can increase the risk of a crash.
Fix: Mbusa will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began september 14, 2018. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2018080013.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2018 mercedes-benz gle350 4matic, gle350, gls450 4matic, gls550 4matic, gle43 amg 4matic, gle63 amg 4matic, gle63s amg 4matic, and gls63 amg 4matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
Visibility and wipers: sun/moon roof assembly
Risk: If the front cover and/or rear fixed glass are not properly adhered, they may detach, creating a road hazard and increasing the risk of a crash.
Fix: Mbusa will notify owners, and dealers will inspect the panoramic sunroof, replace it if necessary, free of charge. The recall began september 7, 2018. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2018080006.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2018 gle350, gle350 4matic, and gle43 amg vehicles. During manufacturing, components of the panoramic sunroof may have been installed with a bonding primer that was incorrectly made, possibly affecting the long-term adhesion to the vehicle.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2018 Mercedes-Benz Gle 350
- What are the most common problems with the 2018 Mercedes-Benz Gle 350?
- By NHTSA owner complaints: transmission (7 complaints); electrical (6 complaints); brakes (6 complaints, typically around 20,000 miles).
- How many recalls does the 2018 Mercedes-Benz Gle 350 have?
- 7 recalls listed by NHTSA, the latest from December 23, 2022 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2018 a bad year for the Mercedes-Benz Gle 350?
- It is 5th of 9 Gle 350 model years by number of complaints, with 40 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.