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2017 Mercedes-Benz Gle 350 Problems and Recalls
Owners filed 62 complaints with NHTSA about the 2017 Mercedes-Benz Gle 350, most often about the other or unspecified (24% of complaints). It is the 2nd most complained-about Gle 350 model year since 2000 and has 7 recalls.
Most common 2017 Mercedes-Benz Gle 350 problems
Other or unspecified
15 complaints · 24%Since leasing this vehicle on december 1, 2016, there have been numerous safety issues with the seat belt, erroneous warning alarms, and the windshield wiper. First, while driving in a snow storm in january 2017, the driver's side windshield wiper went flying off the vehicle. The dealership repaired the windshield…
Feb 8, 2019 vehicle was southbound on I-45 south of houston all windows closed and sunroof closed. Vehicle speed approximately 75mph. Moderate traffic but nothing forward of vehicle for several car lengths. No high profile vehicles or trucks. Car had been on the road approximately 3.5 hours without stopping all…
Electrical
13 complaints · 21%Since leasing this vehicle on december 1, 2016, there have been numerous safety issues with the seat belt, erroneous warning alarms, and the windshield wiper. First, while driving in a snow storm in january 2017, the driver's side windshield wiper went flying off the vehicle. The dealership repaired the windshield…
5 time I have taken my car to dealership for same problem it give me a sign (pre-safe inoperative) and dealership is unable to fix it and I worried because its a safety issue and sign come anytime when I am driving on highway and streets that makes me very uncomfortable drive it to home or work
Lights
8 complaints · 13%Just bought a new 2017 gle with active LED and adaptive high beam assist. Discovered a safety issue where the driver-side headlight will go into high beam when it should be in low beam, blinding oncoming traffic and cars in front. Because the lights are so bright, it's a huge safety concern. Note that it's not known…
The contact owns a 2017 Mercedes-Benz gle350. While driving at night, the exterior headlamps insufficiently illuminated the driver's line of sight on the road. The dealer was not contacted. The manufacturer stated that there were no recalls on the vehicle and no way to modify the positioning of the lights. The failure…
Speed control
8 complaints · 13%The cruise control lever is the same as the turn signal lever. When signalling a turn, if I pulled back and up or down on the lever, the car would lurch ahead at high speed. This is definitely a dangerous condition. This is a dangerous design defect, as the car would accelerate quickly. I had it lurch on me several…
Fuel system
7 complaints · 11%The contact owns a 2017 Mercedes-Benz gle350. The contact stated that the vehicle was previously taken to the dealer, where a water drain plug was installed under NHTSA campaign number: 22v955000 (fuel system, diesel, fuel system, gasoline). The contact stated while driving 65-70 MPH in the rain, the vehicle stalled.…
Steering
7 complaints · 11%Purchase car with about 5k miles, within two weeks had traction issues where the back end would fish tail in rain. Took back to dealer service rider checked and said just put air in tires and it should be fine. Next rain storm same thing happened went back to dealer they said they looked at it and everything is fine.…
The contact owns a 2017 Mercedes-Benz gle350. The contact stated while driving 20 MPH, the message "power steering malfunction. See operator manual" was displayed. The steering became extremely difficult to turn. The contact was unable to maneuver the steering wheel and stopped the vehicle. The contact was able to…
Brakes
5 complaints · 8%Parts named most often: disc.
The contact owns a 2017 Mercedes-Benz gle350. The contact stated that while driving at various speeds, the contact felt a slight hesitation upon depression of the accelerator pedal without warning. The contact had taken the vehicle to independent mechanic who informed her that the brake calipers on the rear driverâs…
The contact owns a 2017 Mercedes-Benz gle350. The contact stated that while driving at various speeds, the contact felt a slight hesitation upon depression of the accelerator pedal without warning. The contact had taken the vehicle to independent mechanic who informed her that the brake calipers on the rear driverâs…
Infotainment and connectivity
4 complaints · 7%
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Mercedes-Benz Gle 350 recalls
Fuel system: control/drive module
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed february 15, 2023. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers for this recall are 2023010002 and 2023010003.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2012-2014 ml550, 2012-2015 ml350, amg ml63, 2015 ml250, ml400, 2016 gle450, gle300, 2016-2018 gle350, gle550, 2016-2019 gle400, 2017-2019 amg gle43, and 2016-2020 amg gle63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Infotainment and connectivity: auto crash notification
Risk: A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began march 31, 2021. Letters for the owners of the 9 additional vehicles were mailed july 9, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021030005.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles. On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.
Infotainment and connectivity: auto crash notification
Risk: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began march 12, 2021. Owners may contact mbusa customer service at 1-877-762-8267. Mbusa's number for this recall is 2021020025.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles. Please refer to the part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Doors and locks: latch
Risk: If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
Fix: Mbusa will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in january 2018. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017 gle400 4matic, gle350 4matic, gle350, gle550e 4matic, gle43 amg 4matic, gle63 amg 4matic, gls450, gle63s 4matic, gls63 4matic, s550e, s600, s63 amg 4matic, s65 amg, s550, mercedes-maybach s600, mercedes-maybach s550 4matic, gle43 amg 4matic coupe, gle63s 4matic coupe, 2017-2018 gls550 4matic, s550 4matic, 2018 s450, and s63 amg 4matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 206, "door locks and door retention components."
Doors and locks: latches/locks/linkages
Risk: In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.
Fix: Mbusa will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early march 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017 gle 400 4matic, gle 350 4matic, gle 350, gle 550e 4matic, gle 63 amg, gle 63s amg, gle 43 amg 4matic coupe, gle 63s amg 4matic coupe, gls 450 4matic, gls 550 4matic, and gls 63 amg 4matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 201, "occupant protection in interior impact."
Air bags: occupant classification
Risk: If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Fix: Mbusa will notify owners, and dealers will update the ocs software, free of charge. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain model year 2016-2017 gl350 4matic bluetec, gl550 4matic, gle350 4matic, gle43 amg coupe, gle450 4matic, 2016 gle300d 4matic, gle350, gle350d 4matic, gle400 4matic, gle550e 4matic, gle63 amg, gle63 amg 4matic, gle63s amg 4matic coupe, and 2017 gls63 amg vehicles manufactured april 23, 2014, to may 10, 2016. The front passenger seat occupant classification system (ocs) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Lights: headlights
Risk: If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
Fix: Mbusa will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in november 2016. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain model year 2016-2017 gle 300d 4matic, gle 350, gle 350 4matic, and gle 400 4matic vehicles manufactured october 14, 2015, to november 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. Equipment."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2017 Mercedes-Benz Gle 350
- What are the most common problems with the 2017 Mercedes-Benz Gle 350?
- By NHTSA owner complaints: other or unspecified (15 complaints); electrical (13 complaints); lights (8 complaints).
- How many recalls does the 2017 Mercedes-Benz Gle 350 have?
- 7 recalls listed by NHTSA, the latest from December 23, 2022 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Mercedes-Benz Gle 350?
- It is the 2nd most complained-about Gle 350 model year since 2000, with 62 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.