KnownCarProblems2014 Cadillac Srx Problems and Recalls
Owners filed 390 complaints with NHTSA about the 2014 Cadillac Srx, most often about the lights (68% of complaints, typically around 58,500 miles). It is 6th of 14 Srx model years by number of complaints and has 2 recalls.
⚠ Safety advisory1 recall for this car came with a do-not-drive warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2014 Cadillac Srx problems
Lights
266 complaints · 68%Half of these problems showed up before 58,500 miles. Parts named most often: headlights, turn signal.
Low beam headlights are so dim, that I have to run with high beams only at night. They are not burnt out, but are just very dim. Cadillac admits it's a major problem reported by most Srx owners. The dealer wants over $1800 to replace the lights. Of course this is unsafe for the driver and those approaching the car…
The contact owns a 2014 Cadillac Srx. The contact stated that the low beam exterior head lamps failed to illuminate. The failure occurred without warning. Autonation Cadillac west palm beach (2101 45th st, west palm beach, fl) was contacted and recommended that the low beam head lamp assembly needed to be replaced.…
Electrical
39 complaints · 10%Half of these problems showed up before 60,000 miles.
My cue screen is no longer functioning. 1) back up camera is no longer visible when parking my car. 2) GPS is no longer available because I cannot get into the system, I have to use my cell phone for GPS on the highway making it unsafe due to the super small screen instead of the large cue screen in the Cadillac Srx I…
Information screen locked up not allowing me to access climate control, radio, phone, navigation. My mechanic tells me this is common at about 65000 miles and mine just turned 66000. The fix is about $1500.. According to internet information this is a common problem. Planned obeisance by gm? Vehicle was stationary and…
Other or unspecified
29 complaints · 7%Half of these problems showed up before 58,000 miles.
It was a 93 degree temperature day and the cue system internally cracked while parked outside my work office and delaminated causing me to be unable to use temperature controls or defrost temperatures at times. It only occasionally works but very rarely
Headlights on low beam are unsafe and vehicle can not safely be driven at night. We returned to dealers who replaced bulb after one blew out but new bulb did not help. After researching on internet we have learned this is a common problem with this year make and model and has been reported by many consumers although…
Visibility and wipers
27 complaints · 7%Half of these problems showed up before 48,000 miles. Parts named most often: sun/moon roof assembly.
The low beam headlamps continue to grow dim while driving at night. There is a slight regeneration when vehicle is turned off. Restart the vehicle then the headlights appear to continue to dim while driving at night. This is a national safety issue. Several lawsuits have been filed in california, florida, illinois.
Drivers side mirror delaminated. Car has exactly 46663 miles on it and is garage kept. Cadillac says sorry it's out of warranty and wants almost $500 to replace this safety related item.
Transmission
21 complaints · 5%Half of these problems showed up before 40,000 miles. Parts named most often: axle assembly, automatic transmission.
The contact owns a 2014 Cadillac Srx. The contact stated that the vehicle jerked excessively when approaching a stop or while being parked. The vehicle also jerked when accelerating. The vehicle was taken to two separate dealers, but the failure was unable to be diagnosed or replicated. The manufacturer was notified…
Car jerks excessively while in drive at low speeds. Transmission cuts out or decelerate, followed by a rapid acceleration, leading to jerking and bucking. Creates the risk of not being able to accelerate when pulling out into traffic, a crash hazard. The 2013 Srx had problems that sound like this and 50,000+ vehicles…
Suspension
19 complaints · 5%Half of these problems showed up before 73,500 miles.
There is an existing recall filed on 9/19/2014 for the 2014 Cadillac Srx for a "possible loose rear suspension toe adjuster link" which can cause loss of vehicle control and increase the risk of a crash. The NHTSA campaign number is 14v571000. On 5/21/19, I first noticed that when driving down the highway, my car…
The 2014 Cadillac Srx had 75k miles on the odometer, the driver experienced a wobble feeling in the suspension of the car while driving on the highway then heard a bang and the car went out of control at high speeds. The read end of the car veered to the right. Fortunately, no other cars were on the road as the car…
Brakes
12 complaints · 3%Half of these problems showed up before 55,500 miles. Parts named most often: antilock.
The brakes on my Srx fail to operate when you push on them it feels like you have brakes and you feel a pressure on the pedal but the car doesn't stop there's a delayed response and it happens at random I've owned many vehicles in excessive 30 vehicles I have been a car salesman for 10 years and I have never…
The contact owns a 2014 Cadillac Srx. The contact stated upon starting the vehicle, the ABS and traction control warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the ABS control module was faulty and needed to be replaced. The…
Speed control
7 complaints · 2%Half of these problems showed up before 28,000 miles. Parts named most often: accelerator pedal.
The contact owns a 2014 Cadillac Srx. While driving 75 MPH, the vehicle stalled without warning. The failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the engine control module failed and would need to be replaced. The vehicle was repaired; however, the failure recurred.…
The contact owns a 2014 Cadillac Srx. The contact stated that the vehicle jerked excessively when approaching a stop or while being parked. The vehicle also jerked when accelerating. The vehicle was taken to two separate dealers, but the failure was unable to be diagnosed or replicated. The manufacturer was notified…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Cadillac Srx recalls
Suspension: rear
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Owners are advised to not drive their vehicle if they experience certain malfunction indicator lamp (mil) warnings or other issues, such as unusual steering behavior, while driving. Please see the part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed august 6, 2021. Owner notification letters were mailed on october 25, 2021. Cadillac and saab customers may direct questions to cadillac customer service at 1-800-333-4223. Gm's number for this recall is n212340980.
Full defect summary
General motors, llc (gm) is recalling certain 2010-2016 cadillac srx and 2011-2012 saab 9-4x vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Suspension: rear
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Gm will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The the recall began november 11, 2014. Owners may contact cadillac customer service at 1-800-458-8006 or saab customer service at 1-800-955-9007. Gm's number for this recall is 14457.
Full defect summary
General motors llc (gm) is recalling certain model year 2010-2015 cadillac srx vehicles manufactured april 14, 2009, to september 1, 2014, and 2011-2012 saab 9-4x vehicles manufactured february 1, 2011, to september 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Rear toe link adjuster separation
Summary
On november 06, 2020, the office of defects investigation (odi) opened a preliminary evaluation (pe20-019) to assess the remedy and scope of general motors (gm) recall 14v-571. Odi had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14v-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14v-571 and reported uncontrolled swaying while driving.odi's review focused on all 2010-2015 cadillac srx vehicles that experienced a rear toe link failure while the vehicl
Questions about the 2014 Cadillac Srx
- What are the most common problems with the 2014 Cadillac Srx?
- By NHTSA owner complaints: lights (266 complaints, typically around 58,500 miles); electrical (39 complaints, typically around 60,000 miles); other or unspecified (29 complaints, typically around 58,000 miles).
- How many recalls does the 2014 Cadillac Srx have?
- 2 recalls listed by NHTSA, the latest from June 24, 2021 (suspension). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Cadillac Srx?
- It is 6th of 14 Srx model years by number of complaints, with 390 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.