KnownCarProblems2016 Cadillac Srx Problems and Recalls
Owners filed 168 complaints with NHTSA about the 2016 Cadillac Srx, most often about the lights (58% of complaints, typically around 61,500 miles). It is 8th of 14 Srx model years by number of complaints and has 2 recalls.
⚠ Safety advisory1 recall for this car came with a do-not-drive warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2016 Cadillac Srx problems
Lights
98 complaints · 58%Half of these problems showed up before 61,500 miles. Parts named most often: headlights.
The low beam lights are terrible, have replaced bulbs, but still can hardly see highway this makes it very unsafe to drive this vehicle at night. Gm should recall to fix the issue.
The low beams on my 2016 Cadillac are extremely dim and unsafe for night driving. This has been an issue for several years. It is a luxury model with no fog lights. This problem should be the corrected by gm/Cadillac and not the owner. This is an extremely expensive repair and is causing serious issues with many Srx…
Other or unspecified
23 complaints · 14%Half of these problems showed up before 41,500 miles.
Car in motion at 23mph tried to navigate a right hand curve in road, steering was normal and then all the sudden steering caught and wouldn't let me navigate the rest of the right hand turn. Brought car to a complete stop and tried to put car in motion by pressing gas, steering was perfectly fine. This is the second…
Low beam headlights are dim and per dealership need to be replaced. This is a known issue with Cadillac. There was a class action lawsuit fir this issue. The cue touch system button's on the center are not responding/locked. I am not able to use GPS, change the time or any of the settings on the menu. This is also a…
Suspension
16 complaints · 10%Parts named most often: rear.
The contact owns a 2016 Cadillac Srx. The contact stated while his wife was driving 55 MPH, she heard abnormally loud sounds coming from the rear of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that no issues were found however, the failure persisted. The…
The contact owns a 2016 Cadillac Srx. The contact stated that upon walking to the rear of the vehicle, he noticed that the rear tires were significantly bald and the tread belts were exposed. The contact stated that the failure occurred after the replacement of the rear adjustable toe links with a non-adjustable toe…
Electrical
15 complaints · 9%Digital and analog speedometers are not synchronized, variation of 3+ MPH. Gm states variation is not adjustable, is within specifications, but will not state which reading is accurate. This is a safety issue, since the driver cannot accurately tell if the vehicle is traveling a higher speed than shown on the…
The contact owns a 2016 Cadillac Srx. The contact stated that the infotainment screen would malfunction and cause the screen to randomly move, change, blink, and shut off. While driving, the screen malfunction created a distraction to the driver. The failure was not diagnosed or repaired. An unknown local dealer was…
Air bags
7 complaints · 4%Half of these problems showed up before 22,000 miles.
I was the owner/operator of the Srx was t-boned on the passenger side, air bag triggered error message and did not deploy, seatbelt did not lock in place until after I hit the dash resulting in unharnessed contact in cabin causing over $200k in medical bills to date to right shoulder, head, neck and back.
Srx was t-boned and airbags/seatbelt retractor failed. Severe injuries to Cadillac driver from unlocked shoulder harness and all airbags failed.
Visibility and wipers
7 complaints · 4%Parts named most often: rearview mirrors/devices.
The low beam (dim lights) are horrible. I almost hit a man walking on the side of the road last night. You cannot see 30' in front of the vehicle when lights are on dim. You have to drive with the high beams on. The high beam works great, but vehicles coming at you are getting blinded by your high beams. You switch to…
Takata recall-the headlights are very dim. You have turn on the brights in order to see in normal night vision areas. While bright is too bright to drive for on coming traffic. I almost had an accident of running off the road due to not being able to see the lane or the people walking along side the road. I can't…
Brakes
6 complaints · 4%My car was in line for a car wash at val ward Cadillac parking lot. My electronic brake was on. The brake light on the dashboard indicated this. The car was in drive but stationary for approx two minutes. The car suddenly surged forward. I thought my car was hit in the back. I didn't understand why the car surged…
I was sitting at a traffic light stationary on a city street with a steep hill. I had my foot on the break waiting for the light to turn green. My breaks started to vibrate and then went out completely and I rolled back into the car behind me.
Wheels and tires
6 complaints · 4%We are having issues with the low beam head lamps. They are not safe!! We have contacted the dealer on several occasions for help, only to get a "it's not our problem" response. Gm is surely aware, as a search for help with the issue pops up many complaints and possible class action law suits currently in the works.…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2016 Cadillac Srx recalls
Air bags: inflator module
Risk: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed june 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is n262555870. Vehicle identification numbers (vins) involved in this recall became searchable on NHTSA.gov on may 21, 2026.
Full defect summary
General motors, llc (gm) is recalling certain 2015 cadillac escalade, escalade esv, xts, 2015-2016 cadillac ats, cts, and srx vehicles. The front-driver air bag inflator may rupture during deployment.
Suspension: rear
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Owners are advised to not drive their vehicle if they experience certain malfunction indicator lamp (mil) warnings or other issues, such as unusual steering behavior, while driving. Please see the part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed august 6, 2021. Owner notification letters were mailed on october 25, 2021. Cadillac and saab customers may direct questions to cadillac customer service at 1-800-333-4223. Gm's number for this recall is n212340980.
Full defect summary
General motors, llc (gm) is recalling certain 2010-2016 cadillac srx and 2011-2012 saab 9-4x vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2016 Cadillac Srx
- What are the most common problems with the 2016 Cadillac Srx?
- By NHTSA owner complaints: lights (98 complaints, typically around 61,500 miles); other or unspecified (23 complaints, typically around 41,500 miles); suspension (16 complaints).
- How many recalls does the 2016 Cadillac Srx have?
- 2 recalls listed by NHTSA, the latest from May 21, 2026 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2016 a bad year for the Cadillac Srx?
- It is 8th of 14 Srx model years by number of complaints, with 168 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.